Helping Hands Healing Hearts
Programs and results
What we aim to solve
Bonner County, ID (population 47,110), like most counties across this nation, has a population that experience deficiencies materially, financially, spiritually, and emotionally. More often than not, the numbers of people experiencing these deficiencies is greater than what social agencies can handle, so there is a gap that leaves these needs unfulfilled. In addition, most social agencies, especially governmental agencies, are restricted from speaking to spiritual needs. And like most counties in this nation, Bonner County has a homeless population.
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
Material Aide
We offer the following free of charge to our clients:
Food, toiletries, laundry supplies, diapers, clothes, shoes, linens, housewares, linens and furniture
Financial Aide
We partner with five other churches to help with utility bills and rent. On our own, we provide financial help with various requests such as glasses, car payment, car insurance, drivers license, and travel tickets. We also provide phone cards and gas vouchers. We offer budgeting for those wanting to control their finances and resume writing for those needing help with job application. For the homeless, we pay for one to two nights motel lodging.
Spiritual and Emotional Aide
We listen to clients' stories and provide encouragement and prayer. We provide in-house pastoral counseling and referrals to other programs and agencies as needed. We offer the following mentoring classes: Life's Healing Choices, Believe Series, The Story: Overview of the Bible, and Love and Respect marriage class.
The Good Samaritan Inn
It is our dream to build a transitional living center for the homeless. We currently have a contract on two acres of land in Ponderay, ID (near Sandpoint, ID) which is pending approval by the Ponderay City Council in November, 2020. We plan to build a complex with 44 studio apartments, one - two ministry manager apartments, and a daycenter with office, classroom, computer, and laundry. We will provide life skill classes including budgeting, checking, resume writing, nutrition, personal hygiene, Life's Healing Choices, and Bible study. We will connect clients to jobs, job training, church small groups/mentors, and, if needed, counseling. We also plan on building a new building for our Helping Hands Healing Hearts Center on the property.
Where we work
External reviews

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Our results
How does this organization measure their results? It's a hard question but an important one.
Number of times clothes, shoes, food, toiletries, housewares, linens, and furniture was provided to clients
This metric is no longer tracked.Totals By Year
Population(s) Served
Economically disadvantaged people
Related Program
Material Aide
Type of Metric
Output - describing our activities and reach
Direction of Success
Holding steady
Context Notes
2020 Clothes 429, Shoes 131, Food 301, Toiletries 177, Housewares 174, Linens 225, Furniture 37 --- 2019 Clothes 608, Shoes 195, Food 524, Toiletries 248, Housewares 233, Linens 258, Furniture 50
Number of new and returning clients
This metric is no longer tracked.Totals By Year
Population(s) Served
Economically disadvantaged people
Related Program
Material Aide
Type of Metric
Output - describing our activities and reach
Direction of Success
Holding steady
Context Notes
2020 New 117, Returning 182 ----- 20219 New 207, Returning 165 ----- 2018 New 241, Returning 115 -----
Number of client visits
This metric is no longer tracked.Totals By Year
Population(s) Served
Economically disadvantaged people
Related Program
Material Aide
Type of Metric
Output - describing our activities and reach
Direction of Success
Holding steady
Number of times financial aid was provided to client for rent, utilities, phone cards and gas vouchers
This metric is no longer tracked.Totals By Year
Population(s) Served
Economically disadvantaged people
Related Program
Material Aide
Type of Metric
Output - describing our activities and reach
Direction of Success
Holding steady
Context Notes
2020 Rent 29, Utilities 25, Phone Cards 25, Gas Vouchers 62 ---- 2019 Rent 49, Utilities 51, Phone Cards 21, Gas Vouchers 76 ---- 2018 Rent 39, Utilities 35, Phone Cards 10, Gas Vouchers 73
Number of times clients were engaged spiritually through spiritual conversations, in-house pastoral counseling, and prayer
This metric is no longer tracked.Totals By Year
Population(s) Served
Economically disadvantaged people
Related Program
Spiritual and Emotional Aide
Type of Metric
Output - describing our activities and reach
Direction of Success
Holding steady
Context Notes
2020 Conversations 27, Counseling 10, Prayer 110, Mentor 13 ---- 2019 Conversations 17, Counseling 12, Prayer 200, Mentor 20 ---- 2018 Conversations 45, Counseling 22, Prayer 235, Mentor 15 ----
Number of times clients were given referrals to other organizations or agencies
This metric is no longer tracked.Totals By Year
Population(s) Served
Economically disadvantaged people
Related Program
Spiritual and Emotional Aide
Type of Metric
Output - describing our activities and reach
Direction of Success
Holding steady
Context Notes
2020 Pregnancy Center 2, Celebrate Recovery 1, Women's Advocate 2, Specific Church 29, Housing 11 ---- 2019 Pregnancy Center 7, Celebrate Recovery 1, Women's Advocate 7, Specific Church 29, Housing 17
Amount of written spiritual material such as Gospel tracks, Bibles, devotional guides, and Proverbs 3:5-6 brochure given to clients
This metric is no longer tracked.Totals By Year
Population(s) Served
Economically disadvantaged people
Related Program
Spiritual and Emotional Aide
Type of Metric
Input - describing resources we use
Direction of Success
Holding steady
Context Notes
2020 Tracks 51, Bibles 25, Devotional 268, Proverbs Brochure 67 ---- 2019 Tracks 67, Bibles 44, Devotional 268, Proverbs Brochure 145 ---- 2018 Tracks 58, Bibles 96, Devo 268, Proverbs Brochure 154
Amount of community service information given to clients quarterly and annually.
This metric is no longer tracked.Totals By Year
Population(s) Served
Economically disadvantaged people
Related Program
Spiritual and Emotional Aide
Type of Metric
Input - describing resources we use
Direction of Success
Holding steady
Context Notes
2020 Med Clinic 49, Meals 77, Community Resource 78, GED 13, Jobs 29 - 2019 Med Clinic 79, Meals 133, Com Resource 134, GED 24, Jobs 16 - 2018 Med Clinic 49, Meals 77, Com Resource 78, GED 13, Jobs 41
Number of homeless clients that come through our center quarterly and annually
This metric is no longer tracked.Totals By Year
Population(s) Served
Homeless people
Related Program
The Good Samaritan Inn
Type of Metric
Context - describing the issue we work on
Direction of Success
Decreasing
Context Notes
2020 Adults 42, Dependents 8 ---- 2019 Adults 34, Dependents 13 ---- 2018 Adults 50, Dependents 24 ----
Number of times motel lodging provided for the homeless
This metric is no longer tracked.Totals By Year
Population(s) Served
Homeless people
Related Program
The Good Samaritan Inn
Type of Metric
Context - describing the issue we work on
Direction of Success
Decreasing
Number of volunteer hours served quarterly and annually
This metric is no longer tracked.Totals By Year
Population(s) Served
Economically disadvantaged people
Related Program
Material Aide
Type of Metric
Output - describing our activities and reach
Direction of Success
Holding steady
Goals & Strategy
Learn about the organization's key goals, strategies, capabilities, and progress.
Charting impact
Four powerful questions that require reflection about what really matters - results.
What is the organization aiming to accomplish?
We aim to to fill a gap in solving these deficiencies that other agencies or social services cannot fill. We presently aim to provide temporary relief for the homeless and have a future goal to enable permanent relief.
What are the organization's key strategies for making this happen?
We have made and continue to make our presence and services known to the needy, social agencies, and churches in our community through flyers, newspaper articles, emails, phone calls, social media, presentations and word-of-mouth. We work in partnership with social agencies and churches to fulfill needs.
We have a center where persons come and are interviewed to evaluate their needs and become clients. We take in donations of food, clothes, personal care items, housewares, and furniture from the community. Our volunteer staff then sort and organize these items. We in turn distribute these items to clients free of charge to meet their material needs.
When a client has a financial need, we validate the need and partner with up to four churches to supply the funds for that need. We also supply phone cards and gas vouchers.
When a client is homeless, we pay for 1-2 motel nights for temporary relief.
When a client has a spiritual and or emotional need, we listen to their story; offer encouragement, in-house pastoral counseling, and prayer; offer classes to address their need; and offer referrals to other counseling and agencies that would better meet their need.
We open our center three afternoons a week, Tuesday, Wednesday, and Thursday, to receive clients. We are open an extra one and one half hours on Tuesdays since there are no other pantries open after 4:00 pm.
What are the organization's capabilities for doing this?
We have a 1000 + sq ft area in the back of Sanpoint Church of God where we receive donations, house our goods, and serve clients.
Codirector Jon Pomeroy has a Masters of Divinity with 35 years pastoral of miistry that qualifies him for in-house pastoral counseling. Codirector Cathy Pomeroy has a Bachelors of Language Arts Secondary Education with 12 years of teaching experience that qualifies her to develop classes that are educational as well as mentoring in nature. This couple has served the Sandpoint community for 23 years as pastors of Sandpoint Church of God and has excellent rapport that has been instrumental in receiving financial support from the churches.
Sandpoint has a uniquely dedicated group of churches that is committed to working together as is demonstrated in this joint ministry. And Helping Hands Healing Hearts has a highly respected reputation in the community which has drawn many material donations as well as financial donations from individuals.
Lastly, this organization has 16 committed volunteers that sort and organize donations as well as serve clients.
What have they accomplished so far and what's next?
Since opening May 9, 2017 until time of this writing October 7, 2021, we have served 1,837 adults and children through 3,825 visits.
Helping Hands Healing Hearts future plans are threefold: expand spiritual and emotional aide to clients, expand aide to the homeless, and improve our present client center
We plan to expand our spiritual and emotional aide to clients through mobilizing our supporting churches in a one-on-one mentoring program.
We plan to expand our aide to the homeless by building a 44 studio apartment complex with daycenter/office/classroom, called The Good Samaritan Inn, which will be a transitional living center for the homeless.
We plan to improve our present client center. Presently, we are in the back of Sandpoint Church of God.
We have excellent church community for mentorship programs. We plan to begin with a Faith and Finances program with client incentives to enroll and complete. From there we will expand our classes.
We have two acres of land in Ponderay, ID adjacent to Sandpoint, ID, and are actively fund raising for the building of The Good Samaritan Inn, a transitional living center for the homeless.
When we build The Good Samaritan Inn, we plan to build a new building for Helping Hands Healing Hearts on the property with The Good Samaritan Inn.
Financials
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Operations
The people, governance practices, and partners that make the organization tick.
Connect with nonprofit leaders
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Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
Helping Hands Healing Hearts
Board of directorsas of 10/23/2021
Toby Walrath
Ames Construction/Troy Community Baptist Church
Term: 2020 - 2022
Kyle Bostock
North Summit Church
Barry Johnson
Retired Pastor, New Song Bible Church
Sue Byers
Susie's Daycare/Sandpoint Church of God
Janis Miller
Retired/North Summit Church
Anita Byers
Co-op Country Store/Sandpoint Church of God
Judy Cravens
New Song Bible Church
Organizational demographics
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Leadership
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