LAKE AREA FREE CLINIC INC

Open Hands Open Doors

aka Lake Area Free Clinic   |   Oconomowoc, WI   |  www.lakeareafreeclinic.org

Mission

Our Mission is to provide high-quality comprehensive health care to those in need.

Ruling year info

2001

Executive Director

Mrs. Mary Reich

Main address

856 Armour Rd Ste B

Oconomowoc, WI 53066 USA

Show more contact info

EIN

39-2006388

NTEE code info

Health Treatment Facilities (Primarily Outpatient) (E30)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

The Lake Area Free Clinic’s (LAFC) core purpose is to meet the widest range of health care needs of the economically challenged that it is able to support. Since 2001 LAFC has been serving residents of Waukesha County who lack health insurance and the ability to pay for health care. Although the 2010 Affordable Care Act has made health insurance more affordable for some people, it was never intended to be universal health coverage. With the addition of a growing aging population, a younger workforce with reduced benefits and lower wages, and the rising costs of care, pharmaceuticals and ancillary services, LAFC continues to be challenged by the changing health care landscape. As LAFC enters its 19th year of operation, funded solely by donations and grants, it continues to provide vital support and assistance to those who remain uninsured in our community. In Waukesha County alone, this population is estimated to be 16,000 for medical and 35,000 without private dental insurance.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Health Care

LAFC is the Medical Home to patients. Labs, X-Rays, Ultrasounds, Echocardiograms and Medication are all provided free of charge.

Population(s) Served
Adults
Economically disadvantaged people

Providing dental services to Medicaid and uninsured adult residents of Waukesha County at or below 200 % of the Federal Poverty Level. Hygiene, fillings, extractions, crowns, partial dentures and some root canals.

Population(s) Served
Economically disadvantaged people
Adults

We provide a comprehensive diabetic clinic including medication, foot care, and meeting with nurse educator and dietician

Population(s) Served
Economically disadvantaged people
Adults

Where we work

Awards

Standards of Excellence Silver Seal 2018

Wisconsin Association of Free and Charitable Clinics

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Hours of volunteer service

This metric is no longer tracked.
Totals By Year
Related Program

Health Care

Type of Metric

Output - describing our activities and reach

Direction of Success

Holding steady

Number of volunteers

This metric is no longer tracked.
Totals By Year
Population(s) Served

Chronically ill people, Adults

Related Program

Health Care

Type of Metric

Input - describing resources we use

Direction of Success

Holding steady

Number of therapy hours provided to clients

This metric is no longer tracked.
Totals By Year
Related Program

Health Care

Type of Metric

Output - describing our activities and reach

Direction of Success

Holding steady

Total number of grants awarded

This metric is no longer tracked.
Totals By Year
Type of Metric

Input - describing resources we use

Direction of Success

Holding steady

Number of patient visits

This metric is no longer tracked.
Totals By Year
Related Program

Health Care

Type of Metric

Output - describing our activities and reach

Direction of Success

Holding steady

Number of volunteer health care providers

This metric is no longer tracked.
Totals By Year
Related Program

Health Care

Type of Metric

Input - describing resources we use

Direction of Success

Holding steady

Number of prescriptions filled

This metric is no longer tracked.
Totals By Year
Type of Metric

Other - describing something else

Direction of Success

Holding steady

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

The LAFC will achieve the ability to deliver comprehensive, high-quality care – integrated with the widest range of community resources available – to meet patient needs. LAFC exists to provide access to medical and dental services to meet the needs of the economically challenged.

The LAFC also strives to be acknowledged among the best health care services providers in the State with:

-Access to specialty and preventive care to meet patients’ needs.

-The necessary staff, equipment, and space to accommodate its patients.

-Necessary information technology and the human and financial resources to support requirements.

-Access to needed social services and support to serve patients.

Awareness
1. Create Brand Profile
2. Conduct focus group research to set baseline awareness consisting of patients, community, volunteers, donors, and medical professionals.
3. Develop a 2-yr rolling strategic marketing and action plan
4. Develop a tracking mechanism for PR and marketing efforts
5. Create a PR packet, including video and testimonials
6. Seek relationships with hospital systems
7. Develop a Donor Recognition program
8. Analyze, develop and implement a social media campaign
9. Reactivate/energize existing marketing and PR efforts – website and newsletter
10. Analyze the implications of relationships with other free clinics in Waukesha County
11. Cultivate a relationship with Schools of Public Health to study the impact of LAFC on population health
12. Establish linkages with other social services agencies
13. Continue Volunteer Recognition efforts


Clinical Programming

1. Inventory and analyze services to current patient population: Offered versus Needed
2. Identify/explore what can be referred out
3. Analyze case management resources
4. Add bilingual staff
5. Analyze need for additional interpretive services and explore alt methodologies (eg, phone, on-call, etc)

The LAFC has cultivated a very active, supportive and enthusiastic Board of Directors. This, in turn, has created strong and accountable committees responsible for providing critical input in how LAFC will commit its resources to accomplish set goals.

LAFC Current Committee Structure & General Responsibilities
Executive: Planning, management oversight and evaluation, legal affairs, and contracts.

Board Development: Bylaws, nominations, board orientation, maintenance of board book, and committee structure.

Clinical Operations: Policies and procedures, oversight and provision of clinical services, clinical processes, operational compliance, and clinical quality metrics.

Finance: Financial policies and reports, bookkeeping, audit oversight, budget preparation, investments, and tax returns.

Fundraising, Marketing, and PR: Fundraising, grant writing, special events, marketing plan development and tactical execution, brand enforcement, logo use, publicity, promotions, advertising, research, and communications.

Strategic Planning: Formal strategic plan management, biannual board retreat, plan preparation, and execution oversight.

Volunteers: Volunteer program management, recruiting, orientation, scheduling, volunteer recognition, and continuing education.

Information Technology (IT): Hardware and software management, maintenance, and telecommunications infrastructure.

2018 ACCOMPLISHMENTS

-The Clinic completed its first full year of providing dental services with 4,190 dental patient visits serving 987 individual dental patients.

-Increase in medical clinic utilization by 10% with 3,496 patient visits.

-400% increase in new medical and dental patients averaging 111 new patients each month.

-The clinic helped over 150 patients successfully enroll in the insurance Marketplace or Badger Care.

-Provide patients with donated prescription drugs valued at over $204,000 through various Patient Assistance Programs.

-LAFC volunteers contributed over 16,000 hours of service to all facets of LAFCs operations.


FUTURE GOALS

-Provide 7,000 dental patient visits by increasing dental clinic hours of operation to five days per week (currently four), adding a seventh dental operatory (currently six) and adding volunteer and paid staff to strengthen the operations of the dental clinic and allow for growth and sustainability.

-Expand specialty services offered, such as Dermatology.

-Increase community engagement through new Waukesha County partnerships, outreach to organizations and residents in Waukesha County, and LAFC tours for members of the community building awareness and support for our mission.

-Increase awareness among elected officials, stakeholders and the community at large of the continued need for free and charitable clinics resulting in a greater number of volunteers, advocates, and donors.

Financials

LAKE AREA FREE CLINIC INC
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

LAKE AREA FREE CLINIC INC

Board of directors
as of 02/15/2022
SOURCE: Self-reported by organization
Board chair

Lisa Drew

Lake Area Free Clinic

Term: 2018 - 2021

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Not applicable
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Organizational demographics

SOURCE: Self-reported; last updated 9/3/2021

Who works and leads organizations that serve our diverse communities? GuideStar partnered on this section with CHANGE Philanthropy and Equity in the Center.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Female, Not transgender (cisgender)
Sexual orientation
Heterosexual or Straight
Disability status
Person without a disability

Race & ethnicity

No data

Gender identity

No data

 

No data

Sexual orientation

No data

Disability

No data