Tri-Valley Opportunity Council, Inc.
People Helping People
Programs and results
What we aim to solve
Tri-Valley is a non-profit community action agency. We believe in the value of all human beings. It is that belief that drives our efforts to identify needs, seek resources and provide opportunities for people to thrive. Our work is also committed to strengthening our communities so that its citizens have better places to live, work, worship and enjoy. The mission of Tri-Valley Opportunity Council, Inc. is to provide opportunities to improve the quality of life for people and communities. “People Helping People”
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
Head Start, Child & Family Programs
Head Start helps young children between the ages of three and five grow up ready to succeed in school and in life. Programs work to meet high standards for delivering quality services to children and their families. Head Start children also receive nutritious meals and the necessary health care in a safe environment.
Early Head Start is a program for families with infants and toddlers ages birth to three. Families who are expecting a new baby may enroll in Early Head Start. Families do not pay a fee for Head Start or Early Head Start.
Head Start and Early Head Start welcome children with disabilities. Parents of children with disabilities are strongly encouraged to participate in their children’s daily routines and activities.
Migrant & Seasonal Head Start program provides comprehensive Head Start services, including child development, and social and health services, to low-income families working in agriculture, or families who migrate for the purpose of working in agriculture.
Transportation Programs
Tri-Valley Transportation also known as T.H.E. Bus (Tri-Valley Heartland Express) is a division of Tri-Valley Opportunity Council, Inc. Tri-Valley is a community action agency serving citizens since 1965 and an Affirmative Action / Americans with Disabilities / Equal Opportunity Corporation.
T.H.E. Bus is a curb to curb service and provides public transportation services to the general public in eight Minnesota counties, Polk, Red Lake, Norman, Marshall, Kittson, Pennington, Mahnomen, and Clearwater. Buses run through these counties on various days with various destinations. Our public transit buses are available with no age limits or income guidelines.
Senior Programs
Tri-Valley Opportunity Council, Inc. is the sponsoring agency for two Senior Programs; the Foster Grandparent (FG), and Caring Companion (CC) programs. Our goal is to promote independence and enhance the dignity of older and disabled persons and their families through a community-based system of opportunities and services.
Foster Grandparent volunteers share their experiences and talents to improve the lives of children in need. You can help children develop the skills, confidence, and strength to succeed in life. Foster Grandparents make their neighborhoods stronger by helping children with special/exceptional needs achieve their goals.
You have the experience, wisdom, and know how to make a difference in your community. The Caring Companion Program (CCP) of northwest Minnesota needs your help. We will match you with seniors who are in need of assistance to remain living in their own homes
Low Income Home Energy Assistance Program (LIHEAP)
Known locally as fuel assistance, this program helps income eligible households with their home energy bills. Assistance may include bill payment assistance, emergency assistance and energy related home repairs – fixing or replacing furnaces for those families that own their home. Any Minnesota resident may apply for the program from October 1, to May 31 of the following year.
Emergency Services
Emergency Services may provide direct financial services for persons who are homeless or threatened with homelessness.
Direct financial assistance my include:
rent eviction
foreclosure
utility disconnection
security deposits
1st months rent
rent subsidies
Minimal assistance is also available for food, child care, transportation and work clothing and supplies. The purpose of these programs is to stabilize families in their home or re-house families that are homeless.
Eligibility varies, depending on the specific program.
The households must complete an application in person or over the phone. The application is then submitted to a review committee to determine if assistance is granted. We have offices in East Grand Forks and Crookston. Please contact us for appointment at 1-800-201-3475.
Supplemental Nutrition Assistance Program Outreach (SNAP)
For more than 40 years, the Supplemental Nutrition Assistance Program (SNAP) has served as the foundation of America’s national nutrition safety net. It is the nation’s first line of defense against hunger and offers a powerful tool to improve nutrition among low-income people. In fiscal year 2011, SNAP served nearly 45 million people, about one in seven Americans. Over the course of four decades, researchers and analysts—inside government and out—have built a substantial body of evidence that SNAP makes an important difference in the lives of low-income people.
MNsure Navigator Assistance
MNsure is a one-stop health insurance marketplace where individuals, families and small businesses will be able to get quality health coverage at a fair price. MNsure will empower more than 1 million Minnesotans to compare, choose, and get help finding health care coverage. It will facilitate enrollment in public and private health insurance, determine eligibility for premium tax credits and allow Minnesotans to shop and compare between health care coverage options.
Financial Literacy
Tri-Valley offers information and assistance to help clients achieve financial stability by providing the Family Assets for Independence in Minnesota (FAIM) program and variety of financial trainings based on the Four Cornerstones of Financial Literacy and Your Money Your Goals curriculum. FAIM programs are matched savings project to help Minnesota low-wage earners build assets through the purchase of a home, pursuit of higher education, or launching of a small business.
Rural Transportation Collaborative (RTC)
Rural Transportation Collaborative (RTC) is a division of the Tri-Valley Public Transportation Department for Tri-Valley Opportunity Council, Inc.
RTC is a partnership program that coordinates volunteer drivers to transport those who have no other means of transportation or cannot drive. The RTC drivers donate their time and are reimbursed the IRS rate per mile they drive to cover the expenses they occur while on the road (gas, car maintenance, insurance, etc.)
RTC is a curb to curb, mileage based public transportation volunteer driver program. People are transported for medical, dental, court, visitations and other approved purposes. RTC volunteer drivers are available seven days a week with extended hours.
The core service area is Polk, Red Lake, Pennington, Norman, Mahnomen, Marshall and Kittson counties. We have working agreements with multiple other counties and have provided transportation to customers that have appointments as far as Minneapolis, Rochester as well as many North Dakota destinations.
Where we work
Photos
Our results
How does this organization measure their results? It's a hard question but an important one.
Number of organizational partners
This metric is no longer tracked.Totals By Year
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Number of clients served
This metric is no longer tracked.Totals By Year
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Number of health outcomes improved
This metric is no longer tracked.Totals By Year
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Number of volunteers
This metric is no longer tracked.Totals By Year
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Number of phone calls/inquiries
This metric is no longer tracked.Totals By Year
Type of Metric
Input - describing resources we use
Direction of Success
Increasing
Number of unique website visitors
This metric is no longer tracked.Totals By Year
Type of Metric
Input - describing resources we use
Direction of Success
Increasing
Number of people trained
This metric is no longer tracked.Totals By Year
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Number of clients participating in educational programs
This metric is no longer tracked.Totals By Year
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Number of Facebook followers
This metric is no longer tracked.Totals By Year
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Number of new website visitors
This metric is no longer tracked.Totals By Year
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Total number of volunteer hours contributed to the organization
This metric is no longer tracked.Totals By Year
Type of Metric
Input - describing resources we use
Direction of Success
Increasing
Number of people within the organization's service area accessing food aid
This metric is no longer tracked.Totals By Year
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Number of children who have access to education
This metric is no longer tracked.Totals By Year
Related Program
Head Start, Child & Family Programs
Type of Metric
Context - describing the issue we work on
Direction of Success
Increasing
Number of students who exhibit kindergarten readiness
This metric is no longer tracked.Totals By Year
Type of Metric
Outcome - describing the effects on people or issues
Direction of Success
Increasing
Number of low-income families housed in affordable, well-maintained units as a result of the nonprofit's efforts
This metric is no longer tracked.Totals By Year
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Number of emergency meals provided
This metric is no longer tracked.Totals By Year
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Number of low-income households who have received utilities assistance to keep the lights, heat and/or water on in their homes
This metric is no longer tracked.Totals By Year
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Goals & Strategy
Reports and documents
Download strategic planLearn about the organization's key goals, strategies, capabilities, and progress.
Charting impact
Four powerful questions that require reflection about what really matters - results.
What is the organization aiming to accomplish?
Tri-Valley is a non-profit community action agency headquartered in Crookston. In existence since 1965, Tri-Valley provides services in 84 counties in Minnesota and Northeast North Dakota with a primary service area of west Polk, west Marshall and Norman counties. The mission of Tri-Valley is to provide opportunities to improve the quality of life for people and communities.
The service area has expanded throughout Minnesota and North Dakota over the years with specialized services offered in Head Start, transportation, senior programs, Minnesota Urban & Rural Homesteading (MURL), Family Voice and Choice Network, Child Care Aware, emergency services, foreclosure prevention assistance, Low-Income Home Energy Assistance Program (LIHEAP), and Supplemental Nutrition Assistance Program (SNAP) Outreach.
What are the organization's key strategies for making this happen?
Tri-Valley has a two-year strategic plan cycle. Each year alternates community forums and community surveys in the primary service area. After this information is gathered, it is sent to the board for review. After the board reviews the information, they develop a two-year strategic plan focusing on current needs in the service area.
The current priority focus areas are:
Priority 1 – Improve/promote/advance the objective of coordinating the various services for area preschool children with Head Start:
Priority 2 – Improve/promote/advance the objective of keeping seniors in their homes and avoiding premature nursing home placement:
Priority 3 – Improve/promote/advance housing options in the service area:
Priority 4– Improve/promote/advance Family Engagement in the service area:
What are the organization's capabilities for doing this?
The work of Tri-Valley is committed to strengthening our communities so that its citizens have better places to live, work, worship and to provide opportunities for people to thrive. Tri-Valley has administrative offices in Crookston and Apple Valley, MN. The company operates 14 Head Start/Early Head Start and Migrant and Seasonal Head Start centers in Minnesota and North Dakota. Tri-Valley operates transportation offices in Crookston and Thief River Falls, MN and employs nearly 800 staff each year. In addition to full-time, part-time, and seasonal staff, Tri-Valley works with hundreds of volunteers who provide over 100,000 hours of service annually to communities in the service area. For more information on current Tri-Valley programs, news, careers, how to volunteer, and ways to donate to support Tri-Valley initiatives, visit the company website at www.tvoc.org follow us on Facebook at www.facebook.com/TVOCInc on Twitter at @TriValley_TVOC or call 1-800-584-7020.
What have they accomplished so far and what's next?
2017 a Year in Review:
• Helped 885 individuals who were unemployed obtain a job.
• Helped 885 individuals obtain an increase in employment income and/or benefits.
• In order to acquire or maintain employment:
- Assisted 1,270 families obtain care for their children.
- Assisted 57,139 individuals in obtaining access to reliable transportation.
- Helped 798 individuals obtain health care services for themselves or a family member.
- Helped 228 individuals and/or families obtain safe and affordable housing.
- Assisted 1,782 individuals and/or families obtain food assistance.
• Assisted 94 families to receive individualized services for children with disabilities.
• Helped 1,465 families enroll in MinnesotaCare or other health insurance program.
• Created or maintained 4,626 safe and affordable child care or child development placement opportunities for low-income families.
• Helped increase the knowledge of 1,018 individuals about Minnesota Voter Registration and participation.
How we listen
Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.
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How is your organization using feedback from the people you serve?
To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To strengthen relationships with the people we serve
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Which of the following feedback practices does your organization routinely carry out?
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What challenges does the organization face when collecting feedback?
It is difficult to get the people we serve to respond to requests for feedback
Financials
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Operations
The people, governance practices, and partners that make the organization tick.
Connect with nonprofit leaders
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- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
Tri-Valley Opportunity Council, Inc.
Board of directorsas of 05/27/2022
Stephanie Vonesh
Board leadership practices
GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.
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Board orientation and education
Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes -
CEO oversight
Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes -
Ethics and transparency
Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes -
Board composition
Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes -
Board performance
Has the board conducted a formal, written self-assessment of its performance within the past three years? Not applicable