Human Services

TUBMAN

Safety. Hope. Healing.

aka Harriet Tubman Center; Tubman Family Alliance; Chrysalis, A Center for Women; Family Violence Network, Eldercare Rights Alliance

Minneapolis, MN

Mission

Tubman's mission is to advance opportunities for change so that every person can experience safety, hope, and healing.

Ruling Year

1974

CEO

Jennifer Polzin

Main Address

3111 First Avenue S

Minneapolis, MN 55408 USA

Keywords

Trauma, family crisis, domestic violence, mental health, chemical health, youth services

EIN

41-1240048

 Number

5661957478

Cause Area (NTEE Code)

Family Violence Shelters and Services (P43)

Alcohol, Drug and Substance Abuse, Dependency Prevention and Treatment (F20)

Victims' Services (P62)

IRS Filing Requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Social Media

Programs + Results

What we aim to solve New!

Relationship violence, exploitation, mental illness, and addiction remain far too common in the Twin Cities metro area—and are often accompanied by homelessness and poverty. All of these challenges disproportionately impact marginalized communities due to systemic discrimination and barriers to accessing services. The need for prevention, early intervention, and effective services is clear.

Our programs

What are the organization's current programs, how do they measure success, and who do the programs serve?

SOURCE: Self-reported by organization

Family violence emergency shelter

Legal services

Mental and chemical health services

Youth and young adult programs

Where we workNew!

Our Results

How does this organization measure their results? It's a hard question but an important one. These quantitative program results are self-reported by the organization, illustrating their committment to transparency, learning, and interest in helping the whole sector learn and grow.

SOURCE: Self-reported by organization

Number of clients served

TOTALS BY YEAR
Population(s) served

No target populations selected

Context notes

Total served in one year across all programs offered at Tubman

Number of volunteers

TOTALS BY YEAR
Population(s) served

No target populations selected

Context notes

In FY17, 822 individuals volunteered and 152 in group volunteering events

Hours of volunteer service

TOTALS BY YEAR
Population(s) served

No target populations selected

Context notes

In FY17

Number of attorney volunteers

TOTALS BY YEAR
Population(s) served

No target populations selected

Context notes

In FY17

Number of pro bono hours contributed

TOTALS BY YEAR
Population(s) served

No target populations selected

Context notes

Pro bono attorney hours contributed from July 1, 2017 to June 30, 2018

Number of people who received clinical mental health care

TOTALS BY YEAR
Population(s) served

No target populations selected

Related program

Mental and chemical health services

Number of therapy hours provided to clients

TOTALS BY YEAR
Population(s) served

No target populations selected

Related program

Mental and chemical health services

Context notes

Total number of billable hours from July 1, 2017 to June 30, 2018

Number of crisis hotline calls answered

TOTALS BY YEAR
Population(s) served

No target populations selected

Related program

Family violence emergency shelter

Context notes

July 1, 2017 to June 30, 2018

Number of youth who demonstrate that they have developed positive relationships

TOTALS BY YEAR
Population(s) served

No target populations selected

Related program

Youth and young adult programs

Context notes

Represents 93% of youth in residential programs and youth intervention from July 1, 2017 to June 30, 2018

Number of children who received school supplies

TOTALS BY YEAR
Population(s) served

No target populations selected

Related program

Youth and young adult programs

Context notes

From July 1, 2017 to June 30, 2018

Number of treatment and support plans that specify how individual and family strengths will be used and developed

TOTALS BY YEAR
Population(s) served

No target populations selected

Context notes

Includes residential programs and youth intervention from July 1, 2017 to June 30, 2018

Number of youth and families for whom a cultural inventory (e.g., cultural/ethnic identity, language, values, spiritual life, family traditions, gender and sexual identity issues, other relevant preferences, etc.) is completed and used to develop the treatment and support plan

TOTALS BY YEAR
Population(s) served

No target populations selected

Context notes

Includes residential programs and youth intervention from July 1, 2017 to June 30, 2018

Number of nights of safe housing provided to families of domestic violence

TOTALS BY YEAR
Population(s) served

No target populations selected

Related program

Family violence emergency shelter

Context notes

Includes 130 family violence shelter beds; shelter and transitional housing beds for youth victims of exploitation and trafficking; and transitional housing apartments

Number of clients assisted with legal needs

TOTALS BY YEAR
Population(s) served

No target populations selected

Related program

Legal services

Context notes

Includes Orders for Protection, court advocacy for victims of crime, legal clinics, pro bono advice and representation from July 1, 2017 to June 30, 2018

Number of people who received presentations on healthy relationships

TOTALS BY YEAR
Population(s) served

No target populations selected

Context notes

Includes 2095 people at 44 community presentations, 3565 people at Voices in Prevention in-school presentations, and 169 at Voices in Prevention community presentations

Number of new website visitors

TOTALS BY YEAR
Population(s) served

No target populations selected

Context notes

Total for 8 months (since launch of new website) from March through September 2018. Average of 3855 new visitors per month

Charting Impact

Five powerful questions that require reflection about what really matters - results.

SOURCE: Self-reported by organization

What is the organization aiming to accomplish?

What are the organization's key strategies for making this happen?

What are the organization's capabilities for doing this?

How will they know if they are making progress?

What have and haven't they accomplished so far?

Tubman’s vision represents the future we want for our clients and the wider community: Thriving people, healthy relationships, and peaceful communities. Tubman offers trauma-informed care for people to meet basic needs during crisis, work toward self-sufficiency, and maintain safety, hope, and personal stability in the face of life's challenges. Committed to addressing the root causes of family violence and instability, we advocate to improve how systems respond to victims of violence and exploitation.

The key strategic directions that guide our work are: 1) provide streamlined access to exceptional, relevant services; 2) engage the community to take action; 3) strengthen the agency’s infrastructure in order to better serve; and 4) invigorate organizational culture to sustain innovation, engagement, wellbeing and diversity. Tubman develops innovative services, shares resources, and strategically partners with complementary non-profits, government agencies, and community and faith-based organizations.

Established in 1974, Tubman provides family crisis and support services to people of all ages and all genders from diverse backgrounds. The agency was formed from the merger of Harriet Tubman Center, Family Violence Network, Chrysalis A Center for Women, and ElderCare Rights Alliance. Our 26-member Board of Directors includes business, community, and government leaders. Jennifer J. Polzin, Tubman’s Chief Executive Officer, has over 25 years’ experience working with our clients, volunteers, community members, and staff. She is a respected leader with demonstrated expertise in strategic planning, collaborations, and community engagement. With an annual budget of $9.8 million, 100+ staff FTEs, and over 800 volunteers and interns, Tubman will help lead the way to hope for over 25,000 women, men, and youth receiving direct services. Through our newsletters, website, and social media, thousands more will learn the information they need to get help or give help.

Tubman measures client success through surveys, feedback and staff reporting. Some programs use professionally-designed qualitative evaluation tools to measure outcomes. Based on past results, client outcomes include: 95% of victims of relationship violence or exploitation will develop safety plans; 85% of clients will receive community resources, information, and referrals related to their goals; 85% of clients seeking Orders for Protection will be successful; 85% of youth completing our 6-week violence prevention curriculum will demonstrate awareness of positive relationship skills; and 85% of shelter residents strengthen or develop positive relationships that increase their social support. Feedback from clients, staff, volunteers, and partners, improves policies, procedures, and services to more effectively meet needs. We also track trends in community services and unmet needs and often receive requests from other agencies to collaborate in developing and providing new services.

We are recognized for 40 years of innovative, collaborative service delivery. In the last year, we: continued agency-wide Diversity, Equity and Inclusion (DEI) efforts to train staff, revise hiring protocols and employee handbook, update vendor selection policies, and increase diversity in several key teams; completed Harriet’s Refuge mindfulness spaces accessible to all clients, staff, and volunteers; and expanded access to resources for at-risk youth with a second NorthStar Youth Outreach Center, increased youth receiving mental health services by 7% and developed a Teen Girls therapy group to help manage high school stressors. In the coming year, we will: prepare to sell Harriet Tubman Center West in Minneapolis and move those services to our two other locations, without reducing domestic violence shelter beds or community-based services; restructure our transitional housing to a model of in-home support; and continue our DEI initiative to assure we reflect our broader community.

External Reviews

Financials

TUBMAN

Fiscal year: Oct 01 - Sep 30

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  • Forms 990 for 2017, 2016 and 2015
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Operations

The people, governance practices, and partners that make the organization tick.

Need more info?

FREE: Gain immediate access to the following:

  • Address, phone, website and contact information
  • Forms 990 for 2017, 2016 and 2015
A Pro report is also available for this organization for $125.
Click here to see what's included.

Board Leadership Practices

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section, which enables organizations and donors to transparently share information about essential board leadership practices.

SOURCE: Self-reported by organization

BOARD ORIENTATION & EDUCATION

Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations?

Not Applicable

CEO OVERSIGHT

Has the board conducted a formal, written assessment of the chief executive within the past year?

Not Applicable

ETHICS & TRANSPARENCY

Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year?

Not Applicable

BOARD COMPOSITION

Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership?

Not Applicable

BOARD PERFORMANCE

Has the board conducted a formal, written self-assessment of its performance within the past three years?

Not Applicable