FamilyWise Services

Smart Parenting Starts Here

aka FamilyWise   |   Minneapolis, MN   |  www.familywiseservices.org

Mission

Strengthening families by promoting the safety, stability, and well-being of children.

Ruling year info

1979

Executive Director

Ann Gaasch

Main address

3036 University Ave SE

Minneapolis, MN 55414 USA

Show more contact info

Formerly known as

Genesis II for Families, Inc.

Children's Safety Centers

EIN

41-1343909

NTEE code info

Family Services (P40)

Children's and Youth Services (P30)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

The families we support have experienced significant traumas and are often locked into multi-generational cycles of poverty and domestic and family violence. These complex cycles and barriers repeat themselves when families lack a network of support or face mental and chemical health challenges, cognitive delays, and histories of family instability. Families’ disproportionate involvement in, and distrust of, child protective services and other public assistance systems often compound these issues. All these factors can create barriers to educational achievement—for both parents and children—which causes cycles to continue. In our community, more families are increasingly stretched thin and stressed and facing barriers preventing their ability to thrive. In recent years, the number of families we serve has nearly doubled and the referrals from the courts and case managers with whom we’re connected continue to increase.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Supervised Visitation & Safe Exchange

FamilyWise is the largest provider of Supervised Visitation & Safe Exchanges in the state. We provide a safe, neutral place for families to come together during difficult child custody situations, as well as in cases of family separation or family violence. We also increase safety for adults by limiting contact between conflicting parents.

Population(s) Served
Families

Parent Support Outreach Program (PSOP)
PSOP is a voluntary home visiting program designed to build parenting and life skills in order to avoid larger systems involvement. This program helps families identify short and long term goals while accessing a variety of community resources to meet immediate pressing needs, and enhance parenting skills. Providers are available day, evening, and weekend hours to accommodate individual schedules. A provider typically meets with the family weekly or less frequently as needed for three to six months.

In-Home Parent Education
This strengths based program connects families to resources to improve parenting skills, develop connections to the community, and create a safe, nurturing home environment. FamilyWise educators work one-on-one with parents in their home or other community-based settings. Parent educators are available day, evening, and weekend hours to accommodate individual schedules, and typically meet with parents for 2 hours each week for six to nine months. In-Home Parent Education includes a Parent-Child component designed to enhance parent-child relationships, improve parenting, and age appropriate communication skills.

Population(s) Served
Parents
Adults

First Step, our nationally-accredited childcare center, gives kids the foundation for a life of learning and prepares parents to support their education. Kids who aren’t ready for school often feel a sense of failure which perpetuates their learning issues and increases their risk for dropping out. First Step is open for all children ages 6 weeks to 5 years and is recognized with the Parent Aware Four Star Rating!

Population(s) Served
Infants and toddlers
Families

Parenting can be tough–especially for young moms and dads who haven’t had positive role models themselves. Our Bright Beginnings Young Parent Services gives pregnant or parenting moms and dads the tools to become the best parents they can be. We provide parent and health education, life skills, and group support. For those who wish, a caring volunteer mentor is matched with them for additional support.

Population(s) Served
Adolescents
Parents

The goal of Wraparound is to prevent kids with significant mental and behavioral health issues from ending up in residential treatment or correctional facilities. Our staff brings together family supports and professionals to work on a unified plan, goal by goal. The process doesn’t "fix” a family; it teaches them how to manage their own crises. We are the only credentialed program in the Twin Cities.

Population(s) Served
At-risk youth

Assessments, required by county social workers to determine the next step in a treatment plan, provde information on parenting competence and the quality of parent-child relationships from the perspective of both the parent and the evaluator.

Population(s) Served
Parents

Where we work

Accreditations

National Association for the Education of Young Children (NAEYC) - 5 Year Accreditation 2012

National Association for the Education of Young Children (NAEYC) - 5 Year Accreditation 2017

Awards

Four Star Rating 2017

Parent Aware

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of parents engaged in fewer acts of abuse and neglect of their children

This metric is no longer tracked.
Totals By Year
Population(s) Served

Children and youth, At-risk youth, Family relationships

Type of Metric

Output - describing our activities and reach

Direction of Success

Holding steady

Context Notes

99% of Parent Interactions Maintain Safety and Well being

Number of families who report they are supported in utilizing natural supports in their communities (e.g., family, friends, neighbors, churches, colleges, recreational services)

This metric is no longer tracked.
Totals By Year
Population(s) Served

Family relationships

Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Holding steady

Context Notes

71% of Families served by FamilyWise Reaching Self Efficacy

Number of referrals to resources offered

This metric is no longer tracked.
Totals By Year
Population(s) Served

Family relationships, Social and economic status, Age groups

Type of Metric

Output - describing our activities and reach

Direction of Success

Holding steady

Context Notes

FamilyWise Connects 96% of Families to Community Resources

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

Our mission is strengthening families by promoting the safety, stability, and wellbeing of children. Our vision is for a world where every child thrives.

The families we serve have experienced significant trauma and are often locked in multi-generational cycles of poverty and family violence, challenges. Through our trauma-informed programs—parent education, teen parenting, supervised visitation, and more—we aim to empower families to meet those challenges. We also work alongside family service providers, providing education and resources to help them be responsive to the needs of vulnerable families. As we work toward our vision of a community where every child thrives, we are focused on these organization-wide goals:

• Reduce or eliminate child abuse or neglect by parents
• Ensure parenting skills maintain the safety and well-being of children
• Help youth reach age-appropriate developmental levels
• Connect families to community resources that ensure sustained success
• Increase the self-efficacy of families
• Equip families to cope with stress, solve problems, and break cycles of trauma

FamilyWise serves families across the state of Minnesota by providing trauma-informed support that builds safety, stability, and resilience among the parents, caregivers, children, and communities taking part in our programs.

Positive parent-child relationships and parenting education are critical to the physical, social, emotional, cognitive, and language development of children. As a multi-service agency, FamilyWise focuses on child and family development and community building enhanced by culturally competent services that acknowledge the changing social landscape of area communities. This approach includes opportunities for positive intervention and the recognition that healthy child development is strongly affected by parenting and the home environment.

Our programs focus on natural supports, experiential learning, education, and a therapeutic approach with expertise in trauma-informed care. Each program promotes self-efficacy by working to improve the family’s recognition of their own resilience and the availability of external and professional supports. The results create personal initiative in balance with systems that fulfill the FamilyWise mission to strengthen families and the community.

FamilyWise promotes safety and stability by providing education and support services to parents and families, creating a deep continuum of services and a circle of care that wraps around families to keep children safe and healthy. The Adverse Childhood Experiences (ACE) Study and other research demonstrate that exposure to adversity early in life can lead to negative outcomes in adulthood. To help families change that course, our programs focus on natural supports, experiential learning, and a strengths-based approach with expertise in trauma-informed care. Each program promotes self-efficacy by working to improve the family’s recognition of their own resilience, which sets up both generations—parents and their children—for long-term success.

MCCC programs now operate under the FamilyWise name, and FamilyWise has become the Minnesota chapter of Prevent Child Abuse America and the National Circle of Parents. Key programs include:


Bright Beginnings: Voluntary program for teen parents age 14-22 with history of out-of-home placement or justice system involvement. Adolescents receive life skills training, parent education, and mentoring.

Adult Parent Education: Support for families at risk of experiencing abuse or neglect. Guides parents to greater understand their role in providing a safe environment for children.

Supervised Parenting: In cases of family separation or family violence, we offer Supervised Visits or Safe Exchanges between non-custodial parents and their children in a safe environment. FamilyWise is the largest provider of these services in Minnesota.

Wraparound: Strongly-credentialed provider of High-Fidelity Wraparound in the Twin Cities, uses evidence-based elements of family voice and choice and "wrapping" supports around families.

First Step: Highly accredited Early Childhood Development Education Center.

Tribal NEAR Communities: broadens understanding of trauma—Adverse Childhood Experiences (ACEs), historical trauma, and the impact of colonization—and its relationship to individual and community health and wellbeing in our tribal communities

NEAR Communities: Using the national Adverse Childhood Experiences (ACE) Interface curriculum, we build the capacity of community members as certified ACE Interface Presenters so they are empowered to raise awareness about the effects of trauma and the promise of prevention and resilience in their communities. The initiative shares neurobiology, epigenetics, ACEs, and resilience (NEAR) research to catalyze individual and community-driven actions that foster understanding, hope and healing.

Circle of Parents: a strength-based parenting program that offers peer-led circles of support where parents can share challenges and successes and build their own resilience.

FamilyWise has been keeping children safe and helping families lead stable, healthy, and productive lives since 1976. In July 2020, FamilyWise merged with longtime partner Minnesota Communities Caring for Children (MCCC). By uniting with MCCC, a leader in child abuse prevention and parent empowerment, FamilyWise expands its services statewide and creates an even stronger circle of support around the families and communities we serve.

In terms of defining impact at a high level, the individuals and families served by FamilyWise are successful when they have halted the damaging cycles of violence and poverty. Their successful experiences with FamilyWise’s system of integrated services lessen the community isolation created by family trauma, and begin to repair trust in social systems and the benefits of community participation. In 2019, FamilyWise served 2,512 individuals across 1,018 households through our teen parenting, parent education, and wraparound services, with our programs achieving the following impact and outcomes:
• 89% of parent interactions maintained safety and well-being.
• 98% of supervised parent visits occurred without incidence of violence or unsafe circumstances for the families we serve.
• 92% of families were connected to community resources.
• 94% of children met developmental milestones.
• 76% of children were living in a community setting upon exiting from program.
• 74% of families reached self-efficacy.

Data shows that Circle of Parents successfully increases protective factors—attributes that strengthen families and reduce the likelihood that child abuse will occur. In a 2019 survey, nearly all participants (99%) reported that they have gained additional supportive contacts as a result of the program. The majority of parents report that they have become more aware of local family resources, better understand childhood development, and interact more positively with their children (85%-94%) as a result of Circle of Parents.

Similarly, our NEAR programs have had measurable impact in creating supportive, receptive, and responsive communities for families to aid prevention. A 2019 survey of 4,055 NEAR presentation attendees showed the majority reported they will incorporate their new knowledge about ACEs and resilience into their actions at work (89%) and at home (82%). As one NEAR Communities participant put it, “We need to remember that as community members, we have the ability to hold space for one another in our healing work and that it’s not just the role and responsibility of the mental health professional or the field…We all play a part in healing our communities."

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We demonstrated a willingness to learn more by reviewing resources about feedback practice.
done We shared information about our current feedback practices.
  • How is your organization collecting feedback from the people you serve?

    Paper surveys, Focus groups or interviews (by phone or in person), Suggestion box/email,

  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve,

  • What significant change resulted from feedback?

    Our Supervised Parenting intake appointments were once only held in person, with limited accessibility on evenings and weekends. Intakes are now completed by email, phone, and other means. In our initial piloting phases of our social enterprise eTraining, the feedback regarding content led to us breaking topics into smaller chunks of chapters. Somali community members prefer that things are explained verbally to them: we're marketing with verbal summaries rather than handing out an intake packet or brochures. For wraparound team meetings, if a participant doesn't have the attention span to sustain through a long meeting, we encourage them to connect virtually and then allow space even through verbal mechanisms for people if they need to wander around to listen from afar.

  • With whom is the organization sharing feedback?

    The people we serve, Our staff, Our board, Our funders, Our community partners,

  • Which of the following feedback practices does your organization routinely carry out?

  • What challenges does the organization face when collecting feedback?

    It is difficult to get the people we serve to respond to requests for feedback, The people we serve tell us they find data collection burdensome, Staff find it hard to prioritize feedback collection and review due to lack of time,

Financials

FamilyWise Services
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

Subscribe

Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

FamilyWise Services

Board of directors
as of 3/18/2021
SOURCE: Self-reported by organization
Board chair

Stacy Johnson

TIAA

Shannon Schaaf

Goodwill-Easter Seals Minnesota

Jenny Cook

Best Buy

Juae Son

University of Minnesota

Kim Heinrich

Meritas

Nakisha Smith

Wilson Learning Corporation

Jason DePauw

Robins Kaplan LLP

Julia Quanrud

Reading & Math, Inc

Kristen Joyce

Ameriprise Bank FSB

Lauren Ryan

Ramsey County Attorney’s Office

Leslie Wilbur

US Bank

Lisa Smith

SMITH Co.

Sally Wahman

Allina Health

Sara Knapp

US Bank

Scott Zinken

Anoka-Hennepin Schools

Shannon Thompson

Ewald Consulting

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Organizational demographics

SOURCE: Self-reported; last updated 03/18/2021

Who works and leads organizations that serve our diverse communities? GuideStar partnered on this section with CHANGE Philanthropy and Equity in the Center.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Female, Not transgender (cisgender)
Sexual orientation
Heterosexual or Straight
Disability status
Decline to state

Race & ethnicity

Gender identity

 

Sexual orientation

Disability

No data