PROP PEOPLE REACHING OUT TO OTHER PEOPLE INC. PROP

Food. Support. Community

aka PROP Food, People Reaching Out to People   |   Eden Prairie, MN   |  www.propfood.org

Mission

The mission of PROP (People Reaching Out to People) is to compassionately provide our neighbors in need with food and financial assistance and to provide support toward self-sufficiency. We fulfill our mission by delivering critical programs that have a positive impact on the communities we serve. PROP uses compassion, integrity, and respect to pursue its vision that everyone in the community has food, stable housing, and is connected to community support systems.

Ruling year info

1982

Executive Director

Janet Palmer

Main address

14700 Martin Drive

Eden Prairie, MN 55344 USA

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EIN

41-1430172

NTEE code info

Human Service Organizations (P20)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

There are more people in poverty in the 7-county metro suburbs than in the urban core. Poverty can be hidden, especially in affluent communities. Often those in a crisis do not know where to turn or the resources available. PROP is not only a food shelf, but the only social service agency in Eden Prairie. We are the safety net for those that are experiencing a financial crisis and for the working poor who rely on PROP for stability. PROP believes keeping people stably housed in their own community provides the best long-term outcome. We also fill a critical role of wraparound services to provide the entire family a path towards self sufficiency. This includes partnering with participants to navigate available resources .

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Hunger Prevention

Our hunger prevention programs provide healthy foods and additional assistance to individuals and families in need. We provide a week’s supply of grocery staples based on household size in our food shelf. Clients can also choose weekly, fresh produce, bakery items and other perishable foods from our Fresh Choice Market. To fill the gap during summer months when children do not have access to free/reduced meals at school, we provide additional breakfast and lunch items as part of our children’s summer food program. Finally, we deliver groceries to seniors who are unable to access the food shelf.

Population(s) Served
Economically disadvantaged people

We provide emergency financial assistance to keep families stable and in their homes. We assist with:
• mortgage and rent payments
• utilities
• transportation
• prescriptions
so that families in crisis or with limited resources do not have to choose between paying the rent or other vital expenses.

Population(s) Served
Economically disadvantaged people

Recognizing that there are times of the year that can cause additional financial strain to already struggling families, PROP collects and distributes Holiday Gift Cards for children and seniors in December. By providing gift cards, families have the ability to choose their own gifts for their children or celebrate with a special meal.

Population(s) Served
Economically disadvantaged people
Children and youth

In addition to meeting basic needs, our service strategy incorporates self-sufficiency and resiliency. Wrap-around services provided on-site include:
- employment counseling
- financial money management mentoring
- case management and referral services

Population(s) Served
Economically disadvantaged people

Where we work

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of families assisted with rent or mortgage to avoid eviction

This metric is no longer tracked.
Totals By Year
Population(s) Served

Economically disadvantaged people

Related Program

Housing Stability and other Financial Services

Type of Metric

Output - describing our activities and reach

Direction of Success

Holding steady

Context Notes

PROP doubled funding for similar number of clients to support more months of rent/mortgage.

Number of customers reporting satisfaction with program

This metric is no longer tracked.
Totals By Year
Population(s) Served

Economically disadvantaged people

Related Program

Hunger Prevention

Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Holding steady

Context Notes

PROP helps me feel more stable. Post experience survey.

Number of volunteers

This metric is no longer tracked.
Totals By Year
Population(s) Served

Economically disadvantaged people

Related Program

Hunger Prevention

Type of Metric

Output - describing our activities and reach

Direction of Success

Holding steady

Volunteer satisfaction level

This metric is no longer tracked.
Totals By Year
Population(s) Served

Economically disadvantaged people

Related Program

Hunger Prevention

Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Holding steady

Context Notes

Are you satisfied/very satisfied with your experience volunteering at PROP​? Answer in percentage.

Stabley housed 3 months after assistance.

This metric is no longer tracked.
Totals By Year
Population(s) Served

Economically disadvantaged people

Related Program

Housing Stability and other Financial Services

Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Holding steady

Context Notes

Are you in the same residency and current on rent? Answer in percentage 3 months after service.

I feel welcomed at PROP.

This metric is no longer tracked.
Totals By Year
Population(s) Served

Economically disadvantaged people

Related Program

Hunger Prevention

Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Holding steady

Our Sustainable Development Goals

SOURCE: Self-reported by organization

Learn more about Sustainable Development Goals.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

In July 2019, PROP's Board of Directors approved a three-year strategic plan. Its goals include three major priorities:
1. Service Excellence:
Amplify our focus on health and wellness initiatives
Transition all programs to align with PROP’s client-centric programming model
Expand client access to better meet their needs
Build infrastructure for donor programs to be fully relational
Develop a communication plan for engaging clients and prospective clients of PROP services

2. Compelling place to work:
PROP is recognized internally and externally as a welcoming space for all individuals and is committed to continual improvement by following best practices in inclusion, diversity, and equity.

Review best practices and implement strategies to recruit, train, and educate volunteers to meet the changing needs of PROP, while continuing to maintain PROP as an exceptional place to volunteer.

Prioritize leadership efforts to enhance PROP’s capacity to be an employer of choice and a positive place to work for staff

3. Operational Excellence:
Grow capital reserves to meet the long-term needs of the premises defined by the Finance Committee.

Advance PROP’s technology to better meet the demands of our organization.

Expand recycling programs to ease the burden on the environment


Additional organization goals are:
• Assist households with food support to alleviate hunger and allow them to stretch their budgets so that they don't have to choose between putting food on the table and paying other expenses.
• Help families avoid eviction and homelessness.
• Assist individuals with employment services to increase their household incomes.

The first time an individual or family approaches us for services - even if only for a short-term emergency food supply – they meet with one of our case managers for a comprehensive assessment of their situation. We seek to understand the circumstances that have led to their need for food or financial assistance. Our case managers act as problem solvers and resource navigators to connect clients with services within and outside of PROP and a plan for them to move toward stability. Oftentimes, what we provide is initial hope, and ongoing support as our clients work towards achieving self-sufficiency.

The food shelf provides ample food based upon the number of people in the household. Healthy foods supplied include vegetables, fruits, dairy, eggs, meat, and grains. PROP also has a fresh market area that offers additional perishable foods such as fresh produce, dairy, and bakery items and can be visited each week. We added a Summer Food for Kids program during the summer months to provide additional healthy, kid-friendly breakfast and lunch foods to children who typically receive free/reduced lunch during the school year. We survey clients yearly to improve our food choices and enhance our process. We engaged a volunteer nuitritionist to offer one-on-one coaching to improve diets and low-income healthy meal options.

We provide short-term financial support to keep families housed. People come to us when they have received an eviction notice or after they have already become homeless and are living in their cars or at a local hotel. We have strong relationships with local landlords and often work together with them and our clients, providing current and sometimes past-due rental payments. Our primary goal is to keep the families stable and allow the children to remain in their schools and connected to their supports. In addition to helping with direct housing costs, PROP assists families with utility payments, childcare fees, prescriptions, and auto repairs.

By listening to our clients, we are improving our programs to more adaptable, relevent, and meaningful.

Expanded programming includes free onsite employment coaching and money management.

People are our best asset. Originally a volunteer-run organization, we have grown and expanded to nine staff members and 150 dedicated weekly volunteers. Our client services team includes a program director and three case managers including one licensed social worker. PROP hired a permanent Employment Counselor. The organization is supported by a Food Program and Volunteer Director, Development Director, Marketing Director, and Executive Director. Staff is encouraged to pursue development and networking opportunities to keep up with best practices and trends. We added contractors to fill specialty roles of grant writing and accounting.

PROP owns its building free and clear. It has added a vegetable garden on-site for client usage.

PROP owns 2 delivery vans to pick up donations from our large network of grocery partners (e.g., Cub Foods, Target, Lunds &Byerly's, Lakewinds, Kowalski's) and to deliver groceries to home-bound, low-income seniors.

PROP is financially sound and is strategic in building assets now and in the future. It added an endowment in 2020.

In FY2020, PROP provided 5,000 food orders and over 10,000 Market visits to 1,000 families (3,500 individuals). More than 65% of the food distributed was through the Fresh Choice Market, which is the result of a dedicated emphasis on bringing fresh, nutritional foods to our participants. A local business and faith communities are growing “giving gardens" for PROP providing over 4 tons of fresh produce each year. PROP started its own garden on-site to provide fresh vegetables to participants. We also receive fresh produce, bakery items, meat, and other perishable items from our grocery partners. Even with the pandemic, PROP is able to source and purchase produce and ethnically specific foods.

During the summers, when children do not receive free/reduced lunch at school, families often have difficulty securing enough food. Each summer we provide a 10-day supply of breakfast and lunch foods for over 800 children. During the pandemic when children are distance learning, PROP has added more fresh produce, yogurt, string cheese, and snacks to all family orders.

96% of food program participants surveyed last year indicated that the food shelf allows their family to set aside money to pay for other basic needs and expenses.

PROP is able to keep families stably housed with a variety of funding sources. Of the households we served last year, 100% were at-risk of homelessness based on HUD definitions. In a 3-month follow-up survey, 97% of respondents stated they felt more secure with their financial situation since receiving help from PROP.

To be more equitable, PROP changed its holiday gift program to gift cards only. This change allows families and seniors to use funds to purchase their own gifts for their children or use them to help celebrate the holidays as they wish.

Last year 70 clients worked with our employment specialist. Follow up survey found 74% were employed (67% full time) and 84% stated they were more confident and hopeful in their ability to find and maintain work going forward.

Due to the pandemic PROP has quadrupled its food delivery program. PROP has partnered with SW Transit to quickly scale this service.

PROP added onsite mental health counseling in partnership with Relate Counseling. This service has continued remotely due to COVID19.

PROP has met its goal of offering full benefits to its employees, including health and dental insurance. Additionally, PROP has upgraded and moved all of its applications to the Cloud and has retired its server. This allowed PROP to immediately pivot to remote services when COVID19 hit.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We shared information about our current feedback practices.
  • How is your organization collecting feedback from the people you serve?

    Electronic surveys (by email, tablet, etc.), Paper surveys, Case management notes, Suggestion box/email,

  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To strengthen relationships with the people we serve,

  • What significant change resulted from feedback?

    PROP moved from a long-standing holiday gift program to exclusively distribute gift cards. This is more equitable and provides more flexibility to the recipient. The parent has the ability to pick out a special gift themselves for their child or use the funds to celebrate a family tradition or special meal. Survey responses were extremely positive and validated this change in programming. PROP also restructured a long-standing school supply program. It successfully collaborated with the schools and community to move this from a PROP based program to a community-based program to directly fulfill the needs within each school. This successfully removed all barriers to the families and allowed each school to receive specific requests.

  • With whom is the organization sharing feedback?

    The people we serve, Our staff, Our board, Our funders, Our community partners,

  • What challenges does the organization face when collecting feedback?

    The people we serve tell us they find data collection burdensome, It is difficult to get honest feedback from the people we serve,

Financials

PROP PEOPLE REACHING OUT TO OTHER PEOPLE INC. PROP
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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Connect with nonprofit leaders

Subscribe

Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

PROP PEOPLE REACHING OUT TO OTHER PEOPLE INC. PROP

Board of directors
as of 1/22/2021
SOURCE: Self-reported by organization
Board chair

Jennifer Pawelek

Mondelez

Term: 2020 - 2021

Jenifer Loon

Former MN State Representative

Kim Rathjen

Immanual Lutheran Church

Erik Miles

Starkey Hearing Technologies

Jennifer Pawelek

Mondelēz International

Aaron Schoenecker

Flex-Able Solutions, LLC.

Julie Seigert

Scott County Community Development

Molly Koivumaki

Retired, City of Eden Prairie Housing & Community Services

Tim Beekmann

Principal, Eden Lake Elementary

Kim Larish

E.A. Sween Co.

Mohammad Faridi

self-employed

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Organizational demographics

SOURCE: Self-reported; last updated 01/21/2021

Who works and leads organizations that serve our diverse communities? GuideStar partnered on this section with CHANGE Philanthropy and Equity in the Center.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Female
Sexual orientation
Decline to state
Disability status
Person without a disability

Race & ethnicity

Gender identity

 

Sexual orientation

Disability

We do not display disability information for organizations with fewer than 15 staff.

Equity strategies

Last updated: 01/21/2021

Policies and practices developed in partnership with Equity in the Center, a project that works to shift mindsets, practices, and systems within the social sector to increase racial equity. Learn more

Data
  • We review compensation data across the organization (and by staff levels) to identify disparities by race.
  • We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
Policies and processes
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.