Reach for Resources, Inc.
Empowering people of all-abilities to reach their full potential.
Mission
Reach for Resources, Inc. empowers people of all abilities to reach their full potential. We do this by providing individualized services that maximize independence, boosts community involvement, and improvse physical and emotional well-being.
Ruling year
1986
Executive Director
Kate Bottiger
Main address
5900 Green Oak Drive, Suite 303
Minnetonka, MN 55343 USA
Formerly known as
West Hennepin Community Services
EIN
41-1519855
NTEE code
Developmentally Disabled Services/Centers (P82)
Alliance/Advocacy Organizations (N01)
Mental Health Treatment (F30)
IRS filing requirement
This organization is required to file an IRS Form 990 or 990-EZ.
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Communication
Programs and results
What we aim to solve
Mission Reach for Resources, Inc. is a non-profit organization whose mission is to support individuals with disabilities and mental illness to reach their full potential. We do this by providing individualized services that maximize independence, promote community involvement, and improve physical and mental well-being. TARGET MARKET: - Individuals & families with mental illness, cognitive disabilities, and physical disabilities - Children & adults who live in the 7-county metro area and across Minnesota STRATEGIC PRIORITIES: - Offer supports to help individuals to reach full potential through a variety of programs - Maintain our community-based services & supports - Invest in our employees so they feel valued & empowered
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
Adaptive Recreation
Adaptive athletics, fitness classes, social programs, dances and more to help children, teens, and adults with disabilities make friends, stay active, and live healthy lifestyles in the community.
Community Living Supports
Reach for Resources helps adults with disabilities achieve the highest level of self-reliance possible and integrate into their communities. We offer a wide range of support services that help our clients achieve their goals. Reach can help with housing supports, employment search, employment skills, budgeting, bill paying, daily living skills, health, hygiene, safety, socialization, and self-advocacy training.
Mental Health Services
Our licensed, experienced mental health professionals and practitioners have been duly trained to address both disability issues and mental health disorders such as:
Depression
Personality disorders
Bipolar disorder
Emotional behavior disorders
We provide Counseling, Case Management-Children's Mental Health, ARMHS, and Parenting Capacity Services.
Case Management
Our Waiver Case Management team provides personalized supports to individuals looking to coordinate their services through waiver funding. Our department’s main goals:
To be person-centered
To encourage self-determination
To optimize independence in all areas of life
To encourage supported decision making
To help every individual reach their goals in life
We strive for a focus on integrated, community-based employment and housing.
Where we work
Awards
Top Workplace 2023
Star Tribune
Videos
Our results
How does this organization measure their results? It's a hard question but an important one.
Number of service recipients who are employed
This metric is no longer tracked.Totals By Year
Population(s) Served
People with intellectual disabilities
Related Program
Community Living Supports
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
Number of individuals supported through competitive employment services is increasing
Numbered of staff who are satisfied to be an employee of the institution
This metric is no longer tracked.Totals By Year
Type of Metric
Other - describing something else
Direction of Success
Increasing
Context Notes
Results based on a 1-5 scale.
Number of people who received clinical mental health care
This metric is no longer tracked.Totals By Year
Population(s) Served
Adults, Children and youth
Related Program
Mental Health Services
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
Number of people we support is increasing due to demand of mental health supports.
Number of clients served
This metric is no longer tracked.Totals By Year
Population(s) Served
People with intellectual disabilities, People with physical disabilities, People with other disabilities, People with psychosocial disabilities, Economically disadvantaged people
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
All individuals supported through our various programs.
Goals & Strategy
Learn about the organization's key goals, strategies, capabilities, and progress.
Charting impact
Four powerful questions that require reflection about what really matters - results.
What is the organization aiming to accomplish?
Strategic Priorities
Offer supports to help individualstoreach full potentialthrough a variety of programs
Maintain our community-based services & supports
Maintain that ouremployees are VALUED
Our Strategic goals
GROW OUR COMMUNITY - Increase individuals we support by 10%, add 3 new services.
Expand the number of individuals supported
Invest in more programs & services that advance our strategic priorities
INSPIRE OUR CULTURE - We will increase the number of volunteers by 5% and conduct listening sessions with internal and external stakeholders to understand how we can continue to grow and improve our organization.
Provide a great experience to those associated with us.
Investment in our employee development & training
EXPAND OUR AWARENESS We will increase our social media engagement by 5%.
Expanded promotion of programs and services
Increase awareness of Reach for Resources across Twin Cities metro area
What are the organization's key strategies for making this happen?
Adaptive Recreation
Add 3 organizational partners (not cities) to our adaptive recreation programs
Apply for and expand waiver billable therapeutic recreation programs: Art & Recreational Therapy.
Transportation: provide transportation service
Administration
Focus on quality: training/onboarding; positive culture; retention of employees
Enhance board onboarding process
Enhance new employee onboarding process
Culture: Promote our values, goals, and expectations; respect each other.
Retention: pathways for growth; Appreciate and recognize employees.
Investigate additional services to add to our service menu
Determine future staffing needs/org chart for growth of services
Community Living Supports
Expand Employment Services: grow number of individuals supported & apply forCARF Accreditation
Expand Housing Services & support 75 people in housing services by 2025
Advocate for competitive Integrated Employment and Independent Living Services
MN is an Employment First State and an Independent Living First State these policies are in place, yet they are not in practice.
Advocate for County Funded SILS and Employment Services be brought up to the RMS rates or be willing to drop our county-funded services based on high expenses/net income (ROI)
Counseling
Build/Grow outpatient counseling services
Diversify revenue/payer sources that adds accessibility options for therapy services.
Maintain credentialing with all available payers, including Medicare and Medical Assistance.
Add counseling services to EAP programs through available local programs.
Develop training plans for mental health therapists that helps increase knowledge base, including possible certifications in specialty areas.
Maximize utilization of mindful, therapeutic spaces within Reach offices that provides a quiet, safe, and confidential therapy environment.
Increase outreach opportunities to other Minnesota-based organizations and services.
Development/Funding
Fundraising targets: $378K
ROI on events; focusing on fewer events with more return our investment
Implement donor engagement plan
Mental Health Services
ARMHS program: increase staffing/clients/revenue
TCM Program increase staffing/clients/revenue
Consider adding AMH-TCM (Adult) services watch for RFPs and determine appropriateness for program growth with staffing
Waiver Case Management
Expand to add additional waiver and apply by end of 2023.
Hire 4-6 additional case managers each year so we can grow financially 10% each year.
What are the organization's capabilities for doing this?
WhyGrow&increase the number of individuals we support?
Growth in current programs is evidence that we are doing well; we provide excellent community-based services & supports
Strong evidence that our services & supports are needed & effectively address individual's needs across Minnesota
It's wise to invest in our organization (value proposition) & ability to deepen relationships with our current donors and cultivate new relationships
Stand out from the crowdin regard tothe independent services/supports we provide
Programs are built on passion, committed people, & mission
Grow our employee base in order to accommodate expected growth
Why inspire a Positive Leadership Environment?
Culture is the foundation of our organization; it protects and demonstrates the core values we hold. It impacts our satisfaction, excitement, and commitment around our work.
Employees who express a higher level of mission attachment are more likely satisfied, engaged with their work, and intended to remain with an organization
Employees like coming to work, feel part of a team, working towards shared goals.
Bring in talent which supports a high-growth strategy and growth mind-set
Personal & professional development; recognize interests
Understand employee's goals and support their achievements
Build a culture of trust and collaboration; employees should trust what leadership communicates
Encourage employees to act consistently with our organization's objectives & mission
Communicate the 'WHY'
Executive Summary
Reach for Resources two-year strategy includes growth our services and supports, including the number of individuals supported, expansion to other (Minnesota) counties, and building a positive culture through employee, volunteer, and donor engagement.
What have they accomplished so far and what's next?
1. Program Growth has surpassed our goals and expectations; we hit 100 employees in 2023.
2. Top Place to Work awarded in 2023
What's Next:
Strengthen our brand, awareness, and reputation through various marketing platforms.
Deepen our relationships among our board members, volunteers, donors to increase engagement
How we listen
Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.
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How is your organization using feedback from the people you serve?
To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals
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Which of the following feedback practices does your organization routinely carry out?
We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive, We tell the people who gave us feedback how we acted on their feedback
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What challenges does the organization face when collecting feedback?
It is difficult to get the people we serve to respond to requests for feedback, We don’t have the right technology to collect and aggregate feedback efficiently, The people we serve tell us they find data collection burdensome, Staff find it hard to prioritize feedback collection and review due to lack of time, It is difficult to get honest feedback from the people we serve
Financials
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Operations
The people, governance practices, and partners that make the organization tick.
Connect with nonprofit leaders
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Connect with nonprofit leaders
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- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
Reach for Resources, Inc.
Board of directorsas of 03/04/2024
David Erickson
Health Partners
Term: 2018 - 2024
Patrick Boley
Eckberg Lammers, P.C.
David Erickson
Group Health, Inc
Anna Hulstein
Blue Cross Blue Shield of Minnesota
Cody Holliday
Frederickson & Bryon, P.A
Peter N Thompson
Retired professor and dean at Hamline University School of Law
Dandy Leizens
Boston Scientific
Tanner Schafer
Stearns Bank
Janet Lillevold
Rebman Lillevold Consulting, LLC
Board leadership practices
GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.
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Board orientation and education
Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes -
CEO oversight
Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes -
Ethics and transparency
Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes -
Board composition
Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes -
Board performance
Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes
Organizational demographics
Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.
Leadership
The organization's leader identifies as:
Race & ethnicity
Gender identity
Transgender Identity
Sexual orientation
Disability
Equity strategies
Last updated: 03/04/2024GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more
- We review compensation data across the organization (and by staff levels) to identify disparities by race.
- We ask team members to identify racial disparities in their programs and / or portfolios.
- We analyze disaggregated data and root causes of race disparities that impact the organization's programs, portfolios, and the populations served.
- We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
- We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
- We disaggregate data by demographics, including race, in every policy and program measured.
- We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
- We use a vetting process to identify vendors and partners that share our commitment to race equity.
- We have a promotion process that anticipates and mitigates implicit and explicit biases about people of color serving in leadership positions.
- We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
- We have community representation at the board level, either on the board itself or through a community advisory board.
- We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
- We measure and then disaggregate job satisfaction and retention data by race, function, level, and/or team.
- We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.
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