GOLD2022

REACH OUT ORPHANAGE MINISTRIES

Bringing Hope to Home

aka ROOM   |   Charlotte, NC   |  www.makeroom.org

Mission

Our mission is to carry the love of Christ to the orphan world by providing abandonment prevention and orphanage support.

Ruling year info

2009

Principal Officer

Brandon Long

Main address

1609 E. 5th Street #5

Charlotte, NC 28204 USA

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EIN

41-2210173

NTEE code info

Children's and Youth Services (P30)

Christian (X20)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

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Programs and results

What we aim to solve

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Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Nutrition and Basic Necessities Program

We collect monetary donations for food, hygiene items, clothing and basic necessities and funnel them to five orphanages in Honduras, one orphanage and one daycare center in India, and one orphanage in Nepal. Our part-time employee in Honduras then purchases the food at local grocery stores, sends us the receipts and sends us photos of the food being purchased and the distribution to each orphanage, including photos of the children enjoying the food. The Pastors and their wives who run the orphanages and day programs in India and Nepal do the same.

Population(s) Served
Children and youth

We collect monetary donations for school supplies including books, writing utensils, folders, art supplies, school uniforms, Bibles and other educational materials. We also funnel some of these donations to scholarships for the children to attend local schools that specialize in educating orphaned and street children using trauma-informed practices.

Population(s) Served

During the pandemic and as a result of devastating natural disasters in Honduras, our organization has been confronted with a tremendous change in the communities we serve. Orphanages had to close their doors to visitors and community centers for impoverished communities were forced to shut down. Our staff adapted to change and rose to the occasion. We united and turned our homes into our offices. We activated disaster relief programs and focused on securing essentials like food, water, hygiene, and health care products for orphanages and impoverished communities. These populations faced starvation and we mobilized to provide essential needs for thousands.

Population(s) Served

We believe in a world where children without families still grow up in supportive and familial environments where their basic needs are secure and they learn to dream and achieve. Our Hope Camps and workshops focus on developing the psychological, emotional and spiritual needs of orphaned and impoverished children to build their self esteem and confidence and help them discover their skills, talents and dreams for their futures. Our hope camps and workshops are strategically designed to dig into the innate talent of every child. We created this initiative to know how to guide every child individually by understanding their gifts and develop them. This enables us to see their God-given design and share this knowledge with the home they come from. It is an amazing way to show them that they are unique and that they are capable and able to create and live life with fullness.

Population(s) Served

We support orphanage and community organization staff members that are raising children so they can "pour from an overflowing cup" and be the "village" it takes to raise a child. We provide mentorship to staff and encourage attendance to leadership webinars, programs, and events. We are externally mobilizing our mission by empowering local leaders in Honduras, India, and Nepal. We understand local leadership is the key to culturally competent and effective support to children growing up in orphanages and impoverished communities. Additionally, we encourage connecting with other organizations to coordinate the learning and leadership development of our teams.

Population(s) Served
Children and youth
Children and youth
Children and youth
Children and youth

Where we work

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We shared information about our current feedback practices.
  • Who are the people you serve with your mission?

    Orphaned children, children living in extreme poverty, street children; families living in extreme poverty, families impacted by recent natural disasters including hurricanes; caretakers, teachers and other orphanage/day center staffpersons

  • How is your organization collecting feedback from the people you serve?

    Focus groups or interviews (by phone or in person), Case management notes, Community meetings/Town halls, Suggestion box/email, Regular communication via email, text and WhatsApp,

  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals,

  • What significant change resulted from feedback?

    One of the orphanages we support in Honduras was critically low on funds for the 35 children it supports and reached out to us; we created a specific emergency relief fundraising campaign for that orphanage and were able to raise the funding needed to provide food, diapers and formula to them to meet their needs for the following month (January 2022).

  • With whom is the organization sharing feedback?

    The people we serve, Our staff, Our board, Our funders, Our community partners,

  • How has asking for feedback from the people you serve changed your relationship?

    We are constantly seeking feedback and input on how we can more efficiently and effectively help the orphanages and day center we support; we work collaboratively to help orphaned children and children living in extreme poverty.

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive, We tell the people who gave us feedback how we acted on their feedback, We ask the people who gave us feedback how well they think we responded,

  • What challenges does the organization face when collecting feedback?

    We don't have any major challenges to collecting feedback,

Financials

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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

REACH OUT ORPHANAGE MINISTRIES

Board of directors
as of 03/11/2022
SOURCE: Self-reported by organization
Board chair

Mr. Brandon Long

Brandon Long

Jen Weaver

John LaFontaine

Rebekah Read

Ken Babcock

Sandra Holten

John Orner

Sheyla Flores

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? No
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? No

Organizational demographics

SOURCE: Self-reported; last updated 2/9/2022

Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Male, Not transgender (cisgender)
Sexual orientation
Heterosexual or straight
Disability status
Person without a disability

Race & ethnicity

Gender identity

 

Sexual orientation

Disability

No data

We do not display disability information for organizations with fewer than 15 staff.

Equity strategies

Last updated: 02/09/2022

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We review compensation data across the organization (and by staff levels) to identify disparities by race.
  • We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
  • We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
  • We disaggregate data by demographics, including race, in every policy and program measured.
  • We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
Policies and processes
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We have community representation at the board level, either on the board itself or through a community advisory board.
  • We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
  • We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.