GOLD2022

VEAP

Creating pathways to stronger, more hopeful communities.

Bloomington, MN   |  https://veap.org/

Mission

Together we create pathways to stronger, more hopeful communities through access to healthy food, housing stability, and supportive services.

Ruling year info

1978

Chief Executive Officer

Ms. Kari Thompson

Main address

9600 Aldrich Avenue South

Bloomington, MN 55420 USA

Show more contact info

EIN

41-6175999

NTEE code info

Emergency Assistance (Food, Clothing, Cash) (P60)

Transportation (Free or Subsidized) (P52)

Human Service Organizations (P20)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

VEAP is a food and basic needs and social services organization whose programs promote access to healthy foods, housing stability, and supportive services. VEAP's programs are designed to address a particular need and when used together provide hope and can help avoid a financial crisis such as loss of housing, transportation, or employment. Low-wage jobs and the high cost of housing are the greatest factors contributing to VEAP households' financial instability. All VEAP participants are low-income with household incomes up to 200% federal poverty line. To compound the issue, the lack of affordable housing in VEAP’s service area continues to grow. VEAP is seeing more and more families struggle to pay their rent, keep food on the table, buy medication, and meet other basic needs. Whether the hardship is from a medical disability, job transition, or the financial and physical stresses of aging, VEAP has been helping our neighbors in need for nearly 50 years.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Food and Basic Needs

Access to high quality, healthy, and fresh foods for individuals, families, children, and seniors experiencing hunger or food insecurity.

Population(s) Served
Economically disadvantaged people
Adults

Caring, professional support to individuals, families, children, and seniors experiencing food insecurity, high-risk of eviction or homelessness, and financial crisis.

Population(s) Served
Economically disadvantaged people
Adults

Where we work

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

Our Focus Areas:

Access to Healthy Food
Safe, Dignified Affordable Housing
Supportive Services

In September 2017, VEAP launched a new strategic plan called Hope for the Future – VEAP’s Strategic Framework 2018-2022. Through the strategic planning process, we met with partners, volunteers, donors, elected officials, faith partners and others. In addition, we conducted multiple participant focus groups, interviews and surveys and through these conversations, our core program goals emerged. We believe that everyone deserves access to healthy food; safe, affordable, dignified housing; and supportive services to strengthen financial stability.

Our Strategic Goals:

Goal 1: Create Pathways to Stability

Everyone in our community has access to the resources and connections necessary to achieve stability and thrive.

Goal 2: Grow Awareness of Suburban Poverty

Broaden and increase understanding of the needs and issues of suburban poverty, the impact to the community and the role of VEAP.

Goal 3: Engage Community and Advocate Change

Build a stronger community by engaging and convening partnerships to change systems and policies that create pathways to stability for low-income, diverse neighbors.

Goal 4: Achieve Agency Sustainability

Achieve long-term financial and operational sustainability using nonprofit best practices.

Goal 5: Build Organizational Capacity

Expand organizational resources and infrastructure to meet the needs of our community.

In 2018, VEAP distributed 3.6 million pounds of food, half of which was fresh fruits and vegetables. VEAP is able to procure and distribute food efficiently and effectively. The size of VEAP’s facility makes it possible to maintain a large and varied inventory of culturally competent, fresh and shelf stable foods. VEAP is able to feed one person for one week for just $1.50. More frequent access to the healthy foods in VEAP’s pantry means clients are able to re-direct food budget dollars to rent and other basic needs. This is one of the ways VEAP is responding to client needs for healthy food access, housing stability, and financial security.

VEAP is recognized as a leader in the community. With over 45 years providing services, we have established ourselves as experts in the following:

 Suburban Poverty: Issues & Impacts
 Healthy Food Access & Distribution
 Resource Connection & Coordination through an Integrated Service Model
 Volunteer Management

VEAP's 2018 Accomplishments:

FOOD and BASIC NEEDS
On-Site Food Pantry: Up to 18 household visits per year, including 12 monthly full pantry visits and 6 supplemental fresh produce visits. Visitor-choice model in which individuals and families can select healthy foods of their choice. Over 3.6 million pounds of food distributed to 125,537 individuals
Mobile Food Pantry: Provides access to fresh vegetables, fruit, dairy, and deli items at several convenient locations and times throughout each month. Mobile Food Pantry sites are located in neighborhoods with a high-risk of food insecurity throughout our service area. 7,081 mobile food pantry visits and 36,162 pounds of food distributed
Student Food Packs: School-year, weekend food packs for youth attending school in the Edina, Richfield and Bloomington School Districts. 4,178 students received weekend food packs
Food Deliveries: Volunteers pack and deliver food five days a week to seniors and individuals with limited mobility. 408 food deliveries to seniors or mobility impaired individuals
Transportation Assistance: Pre-scheduled rides home from the On-Site Food Pantry to visitors without dependable transportation. 3,539 individuals received rides home
Senior Shuttle: Partnership with designated senior housing and assisted living facilities to shuttle residents to and from the On-Site Food Pantry. 90 senior residents received shuttles pantry rides
Nutrition Education: Small group nutrition education and cooking courses including topics such as healthy recipes, meal planning, and shopping on a budget. 28 individuals attended 67 nutrition education classes

SOCIAL SERVICES
Housing Advocacy: Support to maintain and secure affordable housing, including communication with property management and negotiating payment arrangements. Assistance understanding housing subsidies and legal rights and responsibilities of renters and property owners.
Financial Assistance: Limited emergency funds for deposits or rent to help maintain housing stability and prevent homelessness. $139,583 in emergency funds for 308 rent or deposit needs Transportation Assistance: Limited financial assistance for car repairs, as necessary to maintain employment. Emergency gas cards, bus passes, and Metro Transit reduced fare cards (TAP program) to eligible individuals. 22 individuals received car repair assistance/referral. 455 gas and bus cards distributed
Additional Food Pantry Visits: Extra monthly appointments for food available based on financial need. 1,978 individual or 643 household food visits
Case Management: Comprehensive, strengths-based case plans and individualized, support. Assistance with safety planning, goal setting, and budgeting. 1,151 individuals completed individualized assessments. 202 required crisis screening for immediate assistance
Resource Navigation and Referrals: Culturally responsive, on-site and community-based navigation services, information, and referrals to other vital community supports.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We shared information about our current feedback practices.
  • Who are the people you serve with your mission?

    VEAP serves over 24,000 low-income individuals at risk of hunger and homelessness in Bloomington, Richfield, Edina and South Minneapolis. Seventy-eight percent of those visiting VEAP in 2021 earned less than 100% of federal poverty guidelines. For a family of four, that’s equal to less than $28,000 per year. Fifty-three percent of VEAP participants were working full-time, part-time or seasonally last year, but their wages simply weren’t enough to make ends meet. Another 32% reported they were retired or unable to work because of health problems. Any individual who demonstrates a need for food, regardless of income level, is eligible to receive food assistance. VEAP’s financial assistance for rent, deposits, or utilities follow federal funding guidelines for income eligibility.

  • How is your organization collecting feedback from the people you serve?

    Electronic surveys (by email, tablet, etc.), Focus groups or interviews (by phone or in person), Case management notes, Suggestion box/email,

  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals,

  • What significant change resulted from feedback?

    At the onset of the pandemic, VEAP adjusted our food pantry services, turning our on-site food pantry into a drive-up food distribution center, and expanding our mobile pantry sites. Today, as communities begin to adjust to a new normal, VEAP has adopted a hybrid model for our on-site food pantry, providing on-site shopping three days out of the week, and drive-up distribution two days out of the week in order to accommodate different shopping needs. These changes were made in response to participants' feedback stating a clear desire for many to have the option to choose their own groceries through on-site shopping.

  • With whom is the organization sharing feedback?

    The people we serve, Our staff, Our board, Our funders, Our community partners,

  • How has asking for feedback from the people you serve changed your relationship?

    Asking for feedback from our program participants allows our organization to continue progressing into the future. Whether it is translating our on-site signage and marketing to be inclusive of our many Spanish-speaking neighbors, or adding gender neutral restrooms to our lobby area, we find that feedback from our program participants make VEAP a place that community members can call their own.

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive,

  • What challenges does the organization face when collecting feedback?

    We don't have any major challenges to collecting feedback,

Financials

VEAP
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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lock

Connect with nonprofit leaders

Subscribe

Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

VEAP

Board of directors
as of 10/17/2022
SOURCE: Self-reported by organization
Board chair

Ross Widmoyer

Faribault Woolen Mill Company

Term: 2022 - 2025

Anne Marie Gavel

Optimum-UnitedHealth Group

Rebecca Johnson

Nonprofit Mavens

Dion Evans

BJ's Wholesale Club

Shannon McCormick

Medtronic

Brianna Williamson

BMP Wealth Management

Joe Bauer

Tradition Capital Bank

Jackline Erickson

City of Bloomington

Tai Giwa

CA Ventures

Molly McCormick

Portico Healthnet

Keith Moheban

Stinson LLP

Lisa Oster

Jack Link's

John Rimstad

United Health Group

Megan Rogers

Larkin Hoffman

Jennifer Siedow

Yale Mechanical

Sarah Streitz

Richfield Schools

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? No
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? No
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? No
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? No
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? No

Organizational demographics

SOURCE: Self-reported; last updated 10/17/2022

Who works and leads organizations that serve our diverse communities? GuideStar partnered on this section with CHANGE Philanthropy and Equity in the Center.

Leadership

The organization's leader identifies as:

Race & ethnicity
Multi-Racial/Multi-Ethnic (2+ races/ethnicities)
Gender identity
Female, Not transgender (cisgender)
Sexual orientation
Heterosexual or Straight

Race & ethnicity

No data

Gender identity

No data

 

No data

Sexual orientation

No data

Disability

No data