PLATINUM2024

UNITED WAY OF STORY COUNTY INC

LIVE UNITED

Ames, IA   |  www.uwstory.org

Mission

The United Way of Story County is a strategic leader in building countywide partnerships to identify needs and to develop, support and evaluate effective human services, especially in the areas of health, education, and financial stability, for our diverse community.

Ruling year info

1972

President and CEO

Jean Kresse

Main address

315 Clark Ave

Ames, IA 50010 USA

Show more contact info

EIN

42-0947489

NTEE code info

Fund Raising Organizations That Cross Categories includes Community Funds/Trusts and Federated Giving Programs) e.g. United Way (T70)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

Community issues cannot be addressed in vacuums; problems facing our neighbors are interconnected and compound on one another. United Way of Story County is in a position to face these challenges head-on with the team of partner agencies, strong coalitions, subject matter experts, business support, and volunteers. We lead the fight in the areas of health, education, and financial stability for everyone in the community.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

United Way of Story County Education Initiatives

UWSC knows that a strong education is paramount for a great quality of life. By investing in this issue area, kids have the early advantages needed for success once they reach school, school-aged youth have resources to help them stay on track or catch up and adults across the county have support and the prevention strategies to assist them in succeeding.

Population(s) Served
Children and youth
Infants and toddlers

Health is a central tenant of a great quality of life. Good health keeps kids in school, keeps adults employed, which helps keep households stable. By investing in the health of 4,500 more residents in Story County, we can chip away at the inequities that keep people from succeeding. Health services can range from in-home hospice to mental health, substance abuse counseling to healthy food.

Population(s) Served
Adults

Thousands of Story County families aren’t in the financial position to weather even a small storm, struggling paycheck to paycheck. The COVID-19 pandemic has been no small storm. The numbers of people looking for help with basic needs is staggering. The work to build financially stable families can range from emergency support to helping families stay in school or maintain employment to strengthening their financial literacy. The final result of this is improved financial capacity and the ability to save for future emergencies.

Population(s) Served
Economically disadvantaged people

Where we work

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of individuals served who participated in healthy food access/nutrition programs

This metric is no longer tracked.
Totals By Year
Related Program

United Way of Story County Health Initiatives

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Number of individuals who were provided with mental health services through UWSC programs and services, including evaluations, medication management, counseling, or other therapeutic services

This metric is no longer tracked.
Totals By Year
Related Program

United Way of Story County Health Initiatives

Type of Metric

Output - describing our activities and reach

Direction of Success

Decreasing

Number of individuals who participated in mental health awareness programming

This metric is no longer tracked.
Totals By Year
Related Program

United Way of Story County Health Initiatives

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

455 mental health programs were offered along with 10,000+ hours of therapy. Additionally, United Way participated in the planning and fiscal sponsorship of the community's annual Mental Health Expo.

Number of individuals surveyed who reported improved quality of life

This metric is no longer tracked.
Totals By Year
Related Program

United Way of Story County Health Initiatives

Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Increasing

Number of children from underserved populations who were enrolled in high-quality early childhood programs supported by United Way

This metric is no longer tracked.
Totals By Year
Population(s) Served

Infants and toddlers

Related Program

United Way of Story County Education Initiatives

Type of Metric

Output - describing our activities and reach

Direction of Success

Holding steady

Number of youth from underserved populations who were provided with summer enrichment (access to quality, engaging out-of-school opportunities, that reinforce and enhance academic and social learning)

This metric is no longer tracked.
Totals By Year
Population(s) Served

Children and youth

Related Program

United Way of Story County Education Initiatives

Type of Metric

Output - describing our activities and reach

Direction of Success

Holding steady

Context Notes

Our partners made a point to recruit participants through emergency food and housing programs and with the help of school social workers.

Number of surveyed families who reported an increase in their parenting knowledge and skills

This metric is no longer tracked.
Totals By Year
Population(s) Served

Parents

Related Program

United Way of Story County Education Initiatives

Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Decreasing

Number of children who participated in early childhood and out-of-school programming improved or maintained their reading level

This metric is no longer tracked.
Totals By Year
Population(s) Served

Children and youth

Related Program

United Way of Story County Education Initiatives

Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Decreasing

Number of surveyed participants in community-based education programs reported having a better understanding than before

This metric is no longer tracked.
Totals By Year
Population(s) Served

Adults

Related Program

United Way of Story County Education Initiatives

Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Holding steady

Number of visits to emergency food programs (all Story County pantries, adult/family shelter food programs, and Healthy Food Vouchers)

This metric is no longer tracked.
Totals By Year
Population(s) Served

Economically disadvantaged people

Related Program

United Way of Story County Financial Stability Initiatives

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

It is also of note that nearly 1/4 school-aged children were income-eligible for free-and-reduced price lunch, one indicator of food insecurity in Story County. With inflation, need continues to grow.

Number of households who received financial assistance (rent and/or utilities) though GNEA and MICA to help with housing cost burdens and prevent homelessness

This metric is no longer tracked.
Totals By Year
Population(s) Served

Economically disadvantaged people

Related Program

United Way of Story County Financial Stability Initiatives

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

This is the highest number served in the 5-years reported upon. Many clients were supported by program staff on the path toward long-term stability.

Number of adults who were served through child care sliding fees and transitional living programs were able to remain in school or at their job

This metric is no longer tracked.
Totals By Year
Population(s) Served

Economically disadvantaged people

Related Program

United Way of Story County Financial Stability Initiatives

Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Holding steady

Number of surveyed clients who reported a general improvement in their financial situation

This metric is no longer tracked.
Totals By Year
Population(s) Served

Economically disadvantaged people

Related Program

United Way of Story County Financial Stability Initiatives

Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Increasing

Our Sustainable Development Goals

SOURCE: Self-reported by organization

Learn more about Sustainable Development Goals.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

Setting measurements for success will raise awareness of key issues, increase accountability for change, and highlight the need for action. These are not the only key issues for Story County, but they are a start of moving the needle for common good. Many of our funded programs feed into these goals, while other funded programs continue to support families even though they aren’t being included as highlights.

By 2025, we are committed to achieving the following community impact goals:

• Health: Improve community health by serving 4,500 more people
• Education: Decrease the achievement gap by reaching 30% more underserved learners
• Financial Stability: Strengthen financial stability by increasing the number of people served by 25%

Our promise to Story County is to work tirelessly on connecting partners and creating positive change within these goals. Together; we create a Story County that is stronger for everyone. And we can make sure there’s a seat at the table for every community member.

• Health Goal: Improve community health by serving 4,500 more people
HEALTHY FOOD - We will increase access to healthy food and nutrition programming.
MENTAL HEALTH SERVICES - We will provide awareness programming and therapeutic services.
SOCIAL CONNECTEDNESS - We will increase community inclusion and provide social/emotional support.

• Education Goal: Decrease the achievement gap by reaching 30% more underserved learners
HIGH-QUALITY EARLY CHILDHOOD EDUCATION - We will increase access to underserved children by providing sliding fee scales and encouraging a focus on equity.
PARENTING KNOWLEDGE AND SKILLS - We will support parents in their role of being their kids’ first teachers.
GRADE LEVEL READING SUPPORTS - We will increase access for out-of-school learning and proven intervention strategies.
COMMUNITY-BASED EDUCATION AND AWARENESS - We will educate community members on issues of impact and empower them with tools to take action.

• Financial Stability Goal: Strengthen financial stability by increasing the number of people served by 25%
EMERGENCY FOOD AND HOMELESSNESS PREVENTION - We will provide for basic needs.
EMPLOYMENT SUPPORT - We will help individuals remain in school and/or maintain employment.
FINANCIAL EDUCATION - We will provide basic personal finance education and other financial programs.

United Way of Story County adopted Results Based Accountability for funded programs in 2015, providing all agencies with ClearImpact Scorecard software where they report data annually, at a minimum. Results Based Accountability asks three questions that form the basis of our framework:

• How much did we do? Quantity measures describe the number of clients and the depth of program engagement.
• How well did we do it? Quality measures describe program effectiveness. Quality measures are used to hold a program accountable for adhering to the expected service delivery model.
• Is anyone better off? Results measures demonstrate improved performance or other calculated change among service recipients. They can be used to determine if people are benefiting from the services that are delivered through this investment process.

Results Based Accountability is the backbone of collective impact. As we boldly define goals for Story County, we know our partners and a Results Based Accountability model will be the only way to succeed.

Data-driven decisions can be coupled with the extensive knowledge throughout the United Way Worldwide network to inform our work and ensure positive change for Story County.

Moving to a true collective impact strategy that utilizes Results Based Accountability has been imperative to the foundation of five-year goals. With our targets in place now, we can continue our work on funding programs that make a difference, building cross-functional collaborations, and bringing along partners to give, advocate, and volunteer. We'll continually assess our progress using indicators and data and look for further ways to deepen our relationship with the communities we serve.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We shared information about our current feedback practices.
  • How is your organization using feedback from the people you serve?

    To identify bright spots and enhance positive service experiences, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We act on the feedback we receive, We share the feedback we received with the people we serve

  • What challenges does the organization face when collecting feedback?

    It is difficult to get the people we serve to respond to requests for feedback, Staff find it hard to prioritize feedback collection and review due to lack of time

Financials

UNITED WAY OF STORY COUNTY INC
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Operations

The people, governance practices, and partners that make the organization tick.

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lock

Connect with nonprofit leaders

Subscribe

Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

UNITED WAY OF STORY COUNTY INC

Board of directors
as of 02/20/2024
SOURCE: Self-reported by organization
Board chair

Amber Deardorff

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Organizational demographics

SOURCE: Self-reported; last updated 2/9/2022

Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Female, Not transgender
Sexual orientation
Heterosexual or Straight
Disability status
Person without a disability

Race & ethnicity

No data

Gender identity

No data

Transgender Identity

No data

Sexual orientation

No data

Disability

No data

Equity strategies

Last updated: 08/29/2023

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We review compensation data across the organization (and by staff levels) to identify disparities by race.
  • We ask team members to identify racial disparities in their programs and / or portfolios.
  • We analyze disaggregated data and root causes of race disparities that impact the organization's programs, portfolios, and the populations served.
  • We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
  • We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
Policies and processes
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We have community representation at the board level, either on the board itself or through a community advisory board.
  • We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
  • We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.