GOLD2023

NAMI Greater Mississippi Valley Inc

aka NAMI Greater Mississippi Valley   |   Davenport, IA   |  www.namigmv.org

Mission

For more than 40 years, NAMI GMV is an affiliate of the nation's largest grassroots organization dedicated to building better lives for individuals living with a mental health condition and their families. NAMI focuses on education, advocacy, and support programs, which promote early detection and access to treatment. It serves residents of eight counties in the Iowa-Illinois Quad Cities area. Families supporting a loved one with a mental health condition often find the very systems set up to help are difficult to understand and access. This includes the healthcare, education, and legal systems. NAMI programs fill an information gap for individuals and family members, and complement the work of healthcare and social work providers. Funds raised here, stay here for delivery of programs.

Notes from the nonprofit

As a grassroots organization, NAMI's trained volunteers are used for outreach and delivery of education and support programs. NAMI GMV has an active culturally-diverse volunteer base of more than 45 persons. Volunteers have lived mental illness experience, making them effective at connecting with individuals and families experiencing crisis. They, too, have the experience of family trauma and can coach others to find solutions. NAMI GMV has been partnering for several years to effectively extend the reach of our small nonprofit. NAMI's nationally developed education and support programs fit well into an integrated system of care and complement the work of healthcare, social work, law enforcement and school system professionals. Providers recognize that for an individual with a mental health condition recovery starts at home with a strong support structure. NAMI offers unduplicated programming that strengthens the community safety net. Funds raised here, stay here for local programs.

Ruling year info

1983

Executive Director

Ms. Angela Jeanne Gallagher

Main address

1035 W. Kimberly Rd, Suite 4

Davenport, IA 52806 USA

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Formerly known as

Alliance for the Mentally Ill of Scott County

NAMI Scott County

EIN

42-1188963

NTEE code info

Alliance/Advocacy Organizations (F01)

Alliance/Advocacy Organizations (W01)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

Families supporting a loved one with a mental health condition often find the very systems set up to help are difficult to understand and access. This includes the healthcare, education, and legal systems. The family dynamic is often strained as family members face a variety of emotional challenges and find it difficult to communicate with their loved one. By focusing on education, advocacy, and support, NAMI fills an information gap for families not met by healthcare or social work professionals. NAMI programs help families create an effective support network, maintaining a path toward recovery. These programs are nationally-developed and delivered by trained volunteers who have lived experience.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

NAMI Education Programs

NAMI GMV offers nationally-developed education programs, many are federal agency approved. The programs offer information on mental health conditions and treatment, and teach coping, self-care and communication skills sets. Participants report worrying less and better prepared to advocate for themselves or their loved ones. Programs teach family members how to support youth, adults and military service members. A program for individuals living with a condition offers help in creating a recovery action plan. Education programs are taught by and open only to those who have a lived experience with mental illness. These are offered at no charge to participants.

Our core program, NAMI Family to Family is an evidence based program approved by SAMHSA federal agency and delivered in-person. On-demand online programs specialize in Active Duty, Veteran and Service Member Families; as well as parents and caregivers of youth.

Population(s) Served
Adults
Families

NAMI GMV offers a monthly seminar open to the public. Trained family instructors tell their own stories of supporting a loved one living with a condition. They offer information on mental health conditions, how to access to community supports, and crisis preparation. While the seminars do not replace NAMI education programs, they do provide immediate supports to families in crisis and a 30-day followup. The seminar is offered at no cost to the public.

Population(s) Served
Families
Adults

This program is offered as a public education and outreach tool. Individuals living with a mental health condition share their stories, interspersed with video segments, to create a formal program. Individuals share insights into their health history, diagnosis, and what recovery means for them. This is a popular program for faith and civic groups, as well as Crisis Intervention Training for law enforcement officers. The program is offered at no cost to the community.

Population(s) Served
Adults

NAMI offers support groups tailored for adult family members, and for individuals living with a mental health condition.

A special Family Support Group is offered to assist parents and caregivers of youth at risk for self harm or suicide. In the summer of 2023, this support group will be offered hybrid: in-person and virtual to better serve our 8-county service area.

NAMI facilitators have lived experience with mental illness, are trained and follow a nationally-developed model. There is no charge to attend and walk-ins are welcome.

Population(s) Served
Families
People with psychosocial disabilities

NAMIWalks is the Quad Cities' largest community mental health advocacy event. Held on the 3rd Saturday of September, the walk has drawn as many as 1,500 walkers and 80+ walk teams from corporate, faith, civic, university, law enforcement and family groups. Its purpose is to demonstrate widespread support for individuals living with a mental health condition and their families. Through storytelling and celebration, others are encouraged to seek help and find support. The event seeks to raises more than $150,000 each year through sponsorships and walk team donations.

Population(s) Served
Adults

Ending the Silence is an engaging presentation that helps middle and high school aged youth learn about the warning signs of mental health conditions and what steps to take if you or a loved one are showing symptoms of a mental health condition. This is an evidence-based program through studies proven to improve students' knowledge and attitudes toward mental health conditions and toward seeking help. The presentation include two leaders: one who shares an informative presentation and a young adult with a mental health condition who shares their journey of recovery. NAMI GMV has been working within school systems to offer student versions, teacher in-service training, and parent information training.

Population(s) Served
Families
Families
Caregivers
Parents
Young men
Young women

Where we work

Affiliations & memberships

Affiliation with NAMI national re-confirmed 2016

Our Sustainable Development Goals

SOURCE: Self-reported by organization

Learn more about Sustainable Development Goals.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

NAMI continues to build partnerships with education, healthcare and social service providers to better connect its nationally-developed programming into the community's continuum of care for individuals living with a mental health condition and their families. NAMI programs complement the work of these providers and leverage their resources include funding sources. As an example, a partnership with Family Resources and the Eastern Iowa Mental Health Region operates as NAMI Family Support Group facilitators serve parents of at-risk youth experiencing suicidal episodes.

NAMI programming is unique in that it is designed to fill an information gap for families in particular. NAMI serves as a family-friendly hub for information, contacts, and support. NAMI's "secret sauce" is our volunteers. They have lived experience with mental illness and have been trained to deliver information to families experiencing trauma.

Our goal is to create greater community awareness, and to engage more families to effectively advocate for their loved one. We encourage families to seek appropriate supports available in a community setting.

Goal 1: Improve Family Understanding of Mental Illness and Access to Supports
Participant evaluations collect and analyze data. Areas looked at include mental illness understanding, coping ability, anxiety/worry levels, and timeliness of receiving treatments and supports. Measurements include pre and post surveys, teacher ratings, numbers in attendance, and a 30-day follow up.

Goal 2: Community Benefit
Community education and outreach efforts help reduce stigma and create a better understanding and acceptance of those living with mental illness. This support structure speeds recovery and reduces ER visits, hospitalizations and jail time. NAMI will share its performance reports with partnering agencies to help build a better community safety net.

Provide individuals living with a mental health condition and their families NAMI evidence-based and other nationally-developed education and support programs designed to improve the quality of their lives. These are provided at no cost to participants. Our focus will be on Youth, Family Members, and Minority populations.

Strategies include:
1. Develop partnerships to increase referrals and sustainable revenue streams for programs.
2. Find additional and more effective methods to market NAMI and its services.
3. Identify, retain and train volunteer teachers and facilitators
4. Increase impact of education programs and support groups.

While honoring its founding as a grassroots organization, NAMI Greater Mississippi Valley has worked to create a professionally-run organization with transparent systems, repeatable processes, and measurable output. To ensure the organization can serve its communities efficiently and effectively, the affiliate continues to upgrade its capabilities.

As we work with the Eastern Iowa Mental Health Region, we understand that data for demonstrating the effectiveness of our work, as well as demonstrating the fidelity of delivery of our programs is a priority. To that end, NAMI GMV has employed a Programs Manager with Masters level education and Quality Improvement experience. Our Board Education Committee also includes volunteers with PhD level experience in medical research and Masters level in Education Development who advise on surveys, volunteer development, and quality improvements to our delivery system.

Sustainable financial development is also a priority and board members are specifically assisting with making calls on local employers and community organizations to develop long-term relationships for funding and referral sources for NAMI programming.

Since 2020, we have also renewed our efforts for minority outreach, and a board-level Diversity Committee will provide support for widening our community relationships. We have completed intercultural training and are currently training for trauma informed care.

Partnership development with funding attached continues to be the chief strategy for extending this small, volunteer-driven, nonprofit's reach. We are currently participating in a behavioral health providers SAMHSA federal agency grant. We are also working to create a private/public partnership impacting a rural community who serves numerous refugees and Spanish-speaking cultures.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We demonstrated a willingness to learn more by reviewing resources about feedback practice.
done We shared information about our current feedback practices.
  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, Board-level working committee dedicated to diversity will define how we deliver community education

  • Which of the following feedback practices does your organization routinely carry out?

    We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We act on the feedback we receive

  • What challenges does the organization face when collecting feedback?

    It is difficult to get the people we serve to respond to requests for feedback

Financials

NAMI Greater Mississippi Valley Inc
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

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NAMI Greater Mississippi Valley Inc

Board of directors
as of 04/14/2023
SOURCE: Self-reported by organization
Board chair

William Iavarone, DBA, MsEd

Director Counseling Services Augustana College

Term: 2020 - 2024

Aaron Van Lauwe, MSHR

The Quad Cities Rehabilitation Institute

Amy Wilson

Deere & Company

Tawny Eley, JD

Deere & Company

Matthew Dargene

US Bank

Beverly Downey-Eads, MBAEA

St. Ambrose University

Bobby Leebold, LCSW, LISW

UnityPoint Robert Young Center

Melissa Sharer, PhD, MSW, MPH

St. Ambrose University

Joy Summerlin, PhD

1st U.S. Army

Brandon Kutmas, LCPC, LMHC

Quad City Behavioral Health Associates PLLC

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? No
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Organizational demographics

SOURCE: Self-reported; last updated 4/14/2023

Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Female, Not transgender
Sexual orientation
Heterosexual or Straight
Disability status
Person without a disability

Race & ethnicity

Gender identity

Transgender Identity

Sexual orientation

Disability

We do not display disability information for organizations with fewer than 15 staff.

Equity strategies

Last updated: 02/15/2021

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We review compensation data across the organization (and by staff levels) to identify disparities by race.
  • We ask team members to identify racial disparities in their programs and / or portfolios.
  • We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
  • We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
Policies and processes
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We have community representation at the board level, either on the board itself or through a community advisory board.
  • We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
  • We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.