Ronald McDonald House Charities of Eastern Iowa & Western Illinois
Keeping Families Close
Programs and results
What we aim to solve
Faced with a child's illness, life stops overnight and parents enter a world of fear and worry. For parents who don't live close to the medical care their child needs, there's an added stress: Distance. Most families have to travel hours for treatment. Living expenses quickly add up. Long drives, lost jobs, worried siblings, sleeping in cars, being far from family and friends, these are extra burdens no family should have to experience.
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
Ronald McDonald House of Iowa City
The Ronald McDonald House of Iowa City provides a place for families to stay while their child (age 21 and under) is undergoing medical treatment at local hospitals and clinics. Any family traveling from at least 20 miles away is eligible to stay.
The House provides all basic linens, towels, and toiletries and all guest rooms have a private bathroom. A evening meal is provided as well as self serve breakfast, lunch and snacks for all families staying at the House. The common kitchen is stocked with food staples as well as left overs for families to enjoy. The House’s common areas include living room areas, quiet spaces, a game room and playroom as well as an outdoor playground, playhouse, and relaxing deck.
Ronald McDonald Family Room at UnityPoint Health St. Lukes Hospital in Cedar Rapids Iowa
Ronald McDonald Family Rooms serve as a quiet rest area within a medical facility for family members of children that have been admitted to the hospital. The Ronald McDonald Family Room at St. Luke’s Hospital is located on the second floor of the Women and Children’s Building at UnityPoint Health – St. Luke’s Hospital.
Ronald McDonald Family Room at the University of Iowa Stead Family Children's Hospital
We’re proud to offer a Ronald McDonald Family Room on Level 3 of the new University of Iowa Stead Family Children’s Hospital! The Family Room includes new amenities designed to meet the unique needs of families with a patient in the Pediatric Cardiac Intensive Care Unit and Pediatric Intensive Care Unit (PCICU/PICU)
Where we work
External reviews

Photos
Videos
Our Sustainable Development Goals
Learn more about Sustainable Development Goals.
Goals & Strategy
Learn about the organization's key goals, strategies, capabilities, and progress.
Charting impact
Four powerful questions that require reflection about what really matters - results.
What is the organization aiming to accomplish?
RMHC-EIWI helps families with sick children stay close to each other and the care and resources they need, when they need it most.
What are the organization's key strategies for making this happen?
The Ronald McDonald House of Eastern Iowa & Western Illinois serves these families by providing the comfort and amenities they need while their child recovers. Whether they are staying at the Ronald McDonald House in Iowa City, or one of our Family Rooms at UnityPoint Health – St. Luke's in Cedar Rapids or the University of Iowa Stead Family Children's Hospital, we keep families together when their child needs medical care.
The House provides all basic linens, towels, and toiletries and all rooms have a private bathroom equipped with a shower and toilet. A nightly home cooked meal is available free of charge to all families staying at the House. The House's common areas include a library, TV, fireplace, game room and toy room as well as an outdoor playground.
Parents of children receiving treatment at UnityPoint Health – St. Luke's Hospital in Cedar Rapids are now able to have all the comforts of home while remaining just steps from their child's bedside thanks to a new Ronald McDonald Family Room at St. Luke's Hospital.
A Ronald McDonald Family Room can serve dual roles. Families from farther distances often welcome the opportunity to grab a quick snack or close their eyes without leaving the hospital. The Family Room also serves local families who may live nearby, but do not want to leave the hospital for a meal or a shower. The Ronald McDonald Family Room at St. Luke's Hospital serves families of children being treated on the NICU Unit, Pediatric Unit, or Child/Adolescent Unit.
We're proud to offer a Ronald McDonald Family Room on Level 3 of the new University of Iowa Stead Family Children's Hospital! The Family Room includes new amenities designed to meet the unique needs of families with a patient in the Pediatric Cardiac Intensive Care Unit and Pediatric Intensive Care Unit (PCICU/PICU). Access to regular meals allows families to take care of themselves so they are better equipped to take care of their children. The meals also will provide some normalcy during a stressful time. The family room includes a kitchenette, dining area, and living room. A Ronald McDonald Family Room staff member will be on-site to assist families. The living room will include a TV with movie playing capabilities, reading materials, and toys.
What are the organization's capabilities for doing this?
At RMHC-EIWI, we strive to keep families close to the comforts of home. These include kitchen and laundry facilities, private rooms and baths, shared areas with space to socialize and play, and a home-cooked meal every night with self-serve breakfast, lunch, and snacks. We provide the basic necessities like fresh towels and toiletries, Wi-Fi internet access, fresh food and snacks to-go, so you can focus on what matter most: your family.
RMHC-EIWI welcomes all families with a child receiving medical treatment at a local hospital or clinic at the Ronald McDonald House and families using the correlated hospital services at the family rooms. No family is ever turned away due to an inability to contribute to their stay.
We recognize that a child's hospital stay may be unpredictable. Once a family is our guest, they are welcome to stay until 24 hours after the child is discharged from the hospital.
What have they accomplished so far and what's next?
We are responding to the needs we see arise. In the last 3 years we have opened 2 new family rooms to respond to families needs that were not served by the Ronald McDonald House. We are also embarking on a feasibility study to determine the growth needs of the charity as we continue to see growing numbers on our wait list of families needing assistance.
How we listen
Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.
-
How is your organization collecting feedback from the people you serve?
Paper surveys,
-
How is your organization using feedback from the people you serve?
To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects,
-
What significant change resulted from feedback?
We installed television sets in all guest rooms so families could relax after a long day at the hosptial.
-
With whom is the organization sharing feedback?
Our staff, Our board,
-
What challenges does the organization face when collecting feedback?
We don't have any major challenges to collecting feedback,
Financials
Unlock nonprofit financial insights that will help you make more informed decisions. Try our monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights?
Learn more
about GuideStar Pro.
Operations
The people, governance practices, and partners that make the organization tick.
Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
Ronald McDonald House Charities of Eastern Iowa & Western Illinois
Board of directorsas of 9/30/2020
Ms. Jamie Henderson
NxtBank
Term: 2018 - 2021
Dennis Gendron
McDonalds
Ben Logsdon
Build to Suit, Inc.
Kristin Solberg
Briarwood Health Care
Scott Soifer
McDonalds
Heidi Beals
Rockwell Collins
Jamie Henderson
NXT Bank
Nathan Koch
NXT Bank
Seth Friedman
University of Iowa Center for Advancement
Brent Hawkins
Hawkins Wealth Management
Ian Russell
Lane & Waterman LLP
Sean Beard
Business & Financial Strategies
Tracy Chambers
Atlantic Bottling Company
Janine Petitgout
University of Iowa Stead Family Children's Hospital
Board leadership practices
GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.
-
Board orientation and education
Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? No -
CEO oversight
Has the board conducted a formal, written assessment of the chief executive within the past year ? No -
Ethics and transparency
Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? No -
Board composition
Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? No -
Board performance
Has the board conducted a formal, written self-assessment of its performance within the past three years? No