CENTRAL IOWA SHELTER & SERVICES

Des Moines, IA   |  http://centraliowashelter.org/

Mission

Central Iowa Shelter & Services' mission is to provide free shelter and meals to homeless adults regardless of physical or emotional conditions and to facilitate their move toward self-sufficiency.

Ruling year info

1998

CEO

Melissa O'Neil

Main address

1420 Mulberry St Central Iowa Shelter & Services

Des Moines, IA 50309 USA

Show more contact info

Formerly known as

Churches United

EIN

42-1394212

NTEE code info

Temporary Shelter For the Homeless (L41)

Homeless Services/Centers (P85)

Public Housing (L21)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

Sign in or create an account to view Form(s) 990 for 2020, 2019 and 2018.
Register now

Communication

Programs and results

What we aim to solve

This profile needs more info.

If it is your nonprofit, add a problem overview.

Login and update

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

NIGHTLY MEALS ARE PREPARED AND SERVED BY VOLUNTEERS WHO PURCHASED FOOD FROM THEIR OWN FUNDS. NONE OF THE CONTRIBUTED SERVICES OR FOOD ARE INCLUDED IN REVENUE OR EXPENSE

Population(s) Served

THE SHELTER PROVIDES SHELTER AND SUPPORT SERVICES FOR VETERANS

Population(s) Served

THE SHELTER OPERATES AN OFF-SIGHT MEAL PROGRAM FOR ELDERLY AND INDIGENT PEOPLE

Population(s) Served

THE SHELTER PROVIDES NIGHTLY LODGING, BATHING FACILITIES, A WARM EVENING MEAL, COLD BREAKFAST AND SUPPORT SERVICES TO HOMELESS MEN AND WOMEN WITHOUT CHARGE. THE SHELTER SERVES BETWEEN 90 AND 120 PEOPLE PER NIGHT

Population(s) Served

Where we work

This profile needs more info.

If it is your nonprofit, add geographic service areas to create a map on your profile.

Login and update

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Total number of clients experiencing homelessness

This metric is no longer tracked.
Totals By Year
Related Program

Emergency Shelter

Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Decreasing

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We demonstrated a willingness to learn more by reviewing resources about feedback practice.
done We shared information about our current feedback practices.

  • Who are the people you serve with your mission?

    Adults (18+) who are currently experiencing homelessness in Central Iowa.

  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals

  • What significant change resulted from feedback?

    Based on client feedback we are building an Urban Farm that includes walking trails, park benches, raised beds and art pieces. Providing access to healthy food (free), quiet spaces for mental health and physical activity.

  • Which of the following feedback practices does your organization routinely carry out?

    We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive, We tell the people who gave us feedback how we acted on their feedback

  • What challenges does the organization face when collecting feedback?

    It is difficult to get the people we serve to respond to requests for feedback, Staff find it hard to prioritize feedback collection and review due to lack of time, It is difficult to get honest feedback from the people we serve, Challengeing to get feedback from people with makor mental health and substance abuse

Financials

CENTRAL IOWA SHELTER & SERVICES
lock

Unlock financial insights by subscribing to our monthly plan.

Subscribe

Unlock nonprofit financial insights that will help you make more informed decisions. Try our monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights?
Learn more about GuideStar Pro.

Operations

The people, governance practices, and partners that make the organization tick.

lock

Connect with nonprofit leaders

Subscribe

Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

lock

Connect with nonprofit leaders

Subscribe

Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

CENTRAL IOWA SHELTER & SERVICES

Board of directors
as of 07/19/2022
SOURCE: Self-reported by organization
Board chair

Chad Bentzinger

Naitionwide

Term: 2021 - 2024

James Wessels

Vision Financial

Richard Grangaard

Retired

Shirlee Reding

Retired

Dave Ellis

Denman & Company, LLP

Melissa O'Neil

Central Iowa Shelter & Services

Mike Hoff

Mid American Energy

Michelle Henderson

Wellmark

Lillie Miller

City of Des Moies

Pat Hickey

City of Des Moines

Shane Brix

South Story Bank

Don Schoen

Retired

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Organizational demographics

SOURCE: Self-reported; last updated 7/18/2022
info Candid has made improvements to the race and ethnicity options.

Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Female
Sexual orientation
Heterosexual or straight
Disability status
Person without a disability

Race & ethnicity

No data

Gender identity

No data

 

No data

Sexual orientation

No data

Disability

No data