PLATINUM2023

FRIENDSHIP ARK INC

Faith, Family, Friendship

aka Friendship Ark Homes & Community Services   |   Ames, IA   |  www.friendshipark.org

Mission

Friendship Ark celebrates the uniqueness of adults with intellectual disabilities by providing homes and community services. We help our core members reach their fullest potential through faith, family, and friendship.

Ruling year info

1999

Executive Director

Jennifer Ellis

Main address

5820 Lincoln Way Suite 101

Ames, IA 50014 USA

Show more contact info

Formerly known as

Friendsihip Ark Homes

EIN

42-1489488

NTEE code info

Developmentally Disabled Services/Centers (P82)

Independent Housing for People with Disabilities (L24)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

Friendship Ark seeks to provide community services for adults with intellectual disabilities, so they may work and live in the community of their choice. We seek to provide safe, affordable housing that meet an individuals needs, as well as provide the supports necessary, so that they can remain as independent as possible in their home.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Supported Community Living

Supported Community Living services are intended to provide for the daily living needs of the member and shall be available on an as needed basis up to 24 hours per day. Service activities include: Personal and home skill training, Individual advocacy, Community Skills training, Personal management skills training, Socialization skills training, Communication skills training, Personal environment support, Transportation, and other Treatment activities.

Population(s) Served
People with intellectual disabilities
Adults

Day Habilitation Services are provided outside a member’s residential setting and are designed to foster the acquisition of skills, building positive social behavior and interpersonal competence, greater independence, and personal choices. Activities include: Assistance with acquisition, retention, or improvement of self-help, socialization and adaptive skills that enhance social development, and developing skill in performing activities of daily living and community living.

Population(s) Served
People with intellectual disabilities
Adults

Where we work

Affiliations & memberships

Iowa Association of Community Providers 2014

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of clients served

This metric is no longer tracked.
Totals By Year
Population(s) Served

People with intellectual disabilities

Type of Metric

Output - describing our activities and reach

Direction of Success

Holding steady

Percentage of customers who report they are satisfied with the program.

This metric is no longer tracked.
Totals By Year
Population(s) Served

People with intellectual disabilities

Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Holding steady

Context Notes

No survey was completed in 2020 due to the COVID19 pandemic.

Number of personal development plans in place

This metric is no longer tracked.
Totals By Year
Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Holding steady

Context Notes

100% of those receiving services from Friendship Ark have an Individualized Service Plan in place. This number reflects the number of people we serve, not the percentage that have a plan in place.

Number of individuals attending community events or trainings

This metric is no longer tracked.
Totals By Year
Population(s) Served

People with intellectual disabilities

Related Program

Day Habilitation

Type of Metric

Output - describing our activities and reach

Direction of Success

Holding steady

Context Notes

Day Hab program was closed due to COVID pandemic from March 2020-Feb 2023. Day Hab program re-opened in Feb 2023.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

We strive to be the community service provider of choice for adults with intellectual disabilities seeking assistance with maintaining their independence in a community setting.

We provide highly trained, qualified direct support professionals who engage the individual in working on goals to increase their independence and providing the support needed for these individuals to reach their fullest potential.

We are certified by the Iowa Department of Human Services/Iowa Medicaid Enterprise to provide Supported Community Living Services. We accredited by the Commission on Rehabilitation Facilities (CARF) for community inclusion, community housing, and supportive living.

We current serve 39 individuals in eight homes. We also provide support to 17 individuals who live in their own apartments or at home with family. We recently re-opened our Day-hab program and provide services to over 40 individuals. We continue to explore areas of need in our community for adults with intellectual disabilities and assess if we are able to help meet those needs.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We shared information about our current feedback practices.
  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive, We tell the people who gave us feedback how we acted on their feedback, We ask the people who gave us feedback how well they think we responded

  • What challenges does the organization face when collecting feedback?

    It is difficult to get the people we serve to respond to requests for feedback, We don’t have the right technology to collect and aggregate feedback efficiently, It is hard to come up with good questions to ask people, It is difficult to get honest feedback from the people we serve

Financials

FRIENDSHIP ARK INC
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Operations

The people, governance practices, and partners that make the organization tick.

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lock

Connect with nonprofit leaders

Subscribe

Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

FRIENDSHIP ARK INC

Board of directors
as of 12/04/2023
SOURCE: Self-reported by organization
Board chair

Steve Prater

Volunteer

Heather Botine

Volunteer

Haley Cook

Iowa State University

Jane Halliburton

Volunteer

Luke Jensen

RES

Sheila Lundt

Volunteer

Pauline Miller

Volunteer

Tom Mortice

South Story Bank & Trust

Melissa Muschick

Discover Ames

Steve Prater

Volunteer

Jon Sargent

Todd & Sargent

Fr Jim Secora

Volunteer

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Organizational demographics

SOURCE: Self-reported; last updated 11/21/2023

Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Female, Not transgender
Sexual orientation
Heterosexual or Straight
Disability status
Person without a disability

Race & ethnicity

No data

Gender identity

No data

Transgender Identity

No data

Sexual orientation

No data

Disability

No data

Equity strategies

Last updated: 09/14/2022

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We review compensation data across the organization (and by staff levels) to identify disparities by race.
  • We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
  • We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
Policies and processes
  • We have a promotion process that anticipates and mitigates implicit and explicit biases about people of color serving in leadership positions.
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.