PLATINUM2022

FamilyForward

safer, healthier relationships for children and families

Saint Louis, MO   |  familyforwardmo.org

Mission

FamilyForward moves vulnerable children in the direction of hope by delivering comprehensive therapeutic and educational services to support biological, foster, and adoptive families.

Ruling year info

1941

Chief Executive Officer

Karen Nolte

Main address

11358 Van Cleve Ave

Saint Louis, MO 63114-1131 USA

Show more contact info

Formerly known as

Children's Home Society of Missouri

Family Resource Center

EIN

43-0652622

NTEE code info

Children's and Youth Services (P30)

Counseling Support Groups (F60)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Blog

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

FamilyForward leads the community in providing innovative solutions for advancing safer, healthier relationships for children and families. We are committed to the prevention and treatment of abuse and neglect, specializing in developmental trauma.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Developmental Trauma Center

FamilyForward utilizes the Neurosequential Model of Therapeutics (NMT), a comprehensive and respectful approach to understanding child development and the impact of significant childhood trauma. NMT provides the structure to best recognize the presenting behaviors and needs of each child. Assessment services offer individualized recommendations to support children at home, in school, and with appropriately matched therapeutic interventions. Treatment services include individual, family, and group counseling. Psychoeducation and training opportunities for parents and other adults who work with children are designed to address emotional, behavioral, and relational difficulties caused by early trauma. FamilyForward’s Therapeutic Preschool serves children ages three to five who have experienced early adversity, utilizing trauma-informed, developmentally sensitive interventions.

Population(s) Served
Children and youth
Families

As a member of Children’s Permanency Partnership (CPP), FamilyForward provides services to children and their families – including foster, adoptive, kinship, and relative – residing in St. Louis City and St. Louis, Jefferson, and St. Charles Counties. CPP is a consortium of three highly respected child welfare organizations, Epworth Children & Family Services, FamilyForward, and Youth In Need. The Chief Executive Officers of these agencies serve as the managing board. It was formed in 2005 to provide foster care case management and resource development services, through a contract with the Missouri Children's Division. Annually, CPP provides services to over 1,000 children and families.

Population(s) Served
Children and youth
Families

Where we work

Affiliations & memberships

Healthy Families America Affiliate 2020

Neurosequential Network Phase II NMT Trained 2018

Neurosequential Network NMT Site Certified 2015

United Way of Greater St. Louis Partner 2020

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of clients served

This metric is no longer tracked.
Totals By Year
Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

3,425 children and families were directly served by FamilyForward in 2021.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

We can have the greatest impact by focusing on the prevention and treatment of child abuse and neglect. Abuse and neglect can have enduring physical, intellectual, and psychological repercussions into adolescence and adulthood, including mental health issues that cause disruptions in all areas of life. Because the impact of abuse and neglect is profound, our mandate is to use our knowledge, skills, and passion to focus our efforts on its prevention and treatment. We believe this will allow us to fully realize FamilyForward’s vision to advance safer, healthier relationships for children and families.

1) Prioritize a trauma-informed approach to addressing client needs and integrate the Neurosequential Model across services.
2) Attract and retain the best talent and be an employer of choice.
3) Implement best practices for exceptional board leadership and engagement.
4) Advance a culture of diversity, inclusion, and equity across the organization and in all FamilyForward services.
5) Develop a financial model that ensures a diverse base of support, allows flexibility for pursuing innovative therapeutic interventions, and monetizes our competitive advantage.
6) Develop a robust culture of philanthropy that engages all stakeholders and ensures a thriving, nimble organization to meet current and future needs.
7) Elevate our brand and market position.
8) Ensure internal stakeholders are informed and knowledgeable about all facets of the organization.
9) Become a data-driven organization across all departments and programs in order to foster a culture of improvement and learning.
10) Determine facility and operating requirements based on organizational needs and projected growth areas.

The agency’s overarching philosophy is based in the Neurosequential Model of Therapeutics (NMT), developed by Dr. Bruce Perry. NMT is a trauma-informed, developmentally sensitive approach to understanding the impact of a child’s history on current functioning. Guided by NMT, FamilyForward’s comprehensive services support the child, family, and broader community. FamilyForward served 8,520 children, their families, and community members in 2019. FamilyForward was the first agency in the St. Louis region to become site certified in NMT and holds the distinction of being phase two NMT trained by the Neurosequential Network. FamilyForward is accredited by the Better Business Bureau and Council on Accreditation, and has achieved the highest standard of donor transparency from GuideStar, the world’s largest source of information on non-profit organizations.

FamilyForward is the result of a 2017 merger between two of St. Louis’ most accomplished and leading-edge non-profit organizations, Children’s Home Society of Missouri and Family Resource Center. With long and proud histories of helping children and families, the agencies united from positions of strength to better serve the community. FamilyForward is transforming the way we understand the effects of childhood trauma. In 2018, we launched the region’s first and only Developmental Trauma Center. FamilyForward utilizes the Neurosequential Model of Therapeutics (NMT), developed by Dr. Bruce Perry. NMT is a comprehensive and respectful approach to understanding child development and the impact of significant childhood trauma. Guided by NMT, FamilyForward’s comprehensive services will continue to support the child, family, and broader community.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We shared information about our current feedback practices.
  • How is your organization using feedback from the people you serve?

  • Which of the following feedback practices does your organization routinely carry out?

  • What challenges does the organization face when collecting feedback?

Financials

FamilyForward
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

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lock

Connect with nonprofit leaders

Subscribe

Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

FamilyForward

Board of directors
as of 10/24/2022
SOURCE: Self-reported by organization
Board chair

Christopher Reid

Thompson Coburn LLP

Term: 2022 - 2024

Douglas R Beach

Retired, St. Louis County Circuit Court

Megan Bittle

RSI Kitchen & Bath

Brian Clevinger, PhD

Prolog Ventures, LLC

Michael DiSalvo

Krilogy Financial

Steven Goldstein

Goldstein & Pressman, PC

Matt Harvey

RSM US LLP

Salvador Hernandez

Retired, Enterprise Holdings, Inc.

Jan L Hess

Retired, St. Luke's Hospital

Laura Overturf

St. Luke's Hospital

Matt Hunt

McCarthy Holdings, Inc.

Timothy Leon

Geile/Leon Marketing Communications

Gregg J Lepper

Greensfelder, Hemker & Gale

Earl Ming

Alberici Constructors, Inc.

Juliane M Praiss

Retired, The Boeing Company

Aki Puryear, MD

SSM SLUCare Physician Group

Christopher Reid

Thompson Coburn LLP

William C Stude

Zemenick and Walker, Inc.

Charles Woods

The Boeing Company

Rebecca Daming

PNC

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Organizational demographics

SOURCE: Self-reported; last updated 10/13/2022

Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Female, Not transgender
Sexual orientation
Heterosexual or Straight
Disability status
Person without a disability

Race & ethnicity

No data

Gender identity

No data

Transgender Identity

No data

Sexual orientation

No data

Disability

No data

Equity strategies

Last updated: 10/13/2022

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
  • We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
Policies and processes
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We have community representation at the board level, either on the board itself or through a community advisory board.
  • We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
  • We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.