CATHOLIC CHARITIES OF ST LOUIS

8 Organizations. 1 Cause. A Stronger Community

ST LOUIS, MO   |  www.ccstl.org

Mission

Inspired by Jesus Christ, we serve people in need, work to improve social conditions, and unite with others in this mission.

Ruling year info

1946

President

Mr. Jared H. Bryson

Main address

4445 LINDELL BLVD.

ST LOUIS, MO 63108 USA

Show more contact info

EIN

43-0653270

NTEE code info

Human Service Organizations (P20)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

Inspired by Jesus Christ, we serve people in need, work to improve social conditions, and unite with others in this mission. Catholic Charities of St. Louis has been helping people in need since 1912. Organized as a federation of eight agencies, Catholic Charities services impacted over 96,000 last year. Catholic Charities serves 11 counties in the St. Louis metropolitan area.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Supporting services to member agencies

Catholic Charities serves the poor through its 8 federated agencies, each with its own mission, staff and board. In partnership with each agency, we work to maximize their annual giving campaigns, coordinate foundation and corporate grant requests, facilitate major gift donations, promote planned giving programs and implement building strategies. We also support our agencies by providing services in the areas of accounting, human resources, information systems, quality assurance, advocacy, spiritual formation and training. Service area is St. Louis City, St. Louis County, St. Charles County, Lincoln County, Ste. Genevieve County, Perry County, Franklin County, Jefferson County, St. Francois County, Warren County, and Washington County.

Population(s) Served
Economically disadvantaged people

When a disaster occurs somewhere in our 11-county service area, we mobilize the resources of our 8 agencies and coordinate with other unaffiliated agencies to provide immediate support to the affected families. Service area is St. Louis City, St. Louis County, St. Charles County, Lincoln County, Ste. Genevieve County, Perry County, Franklin County, Jefferson County, St. Francois County, Warren County, and Washington County.

Population(s) Served
Victims and oppressed people

Where we work

Accreditations

Council on Accreditation (COA) 2022

Charity Navigator 2020

Affiliations & memberships

United Way Member Agency 2021

Catholic Charities USA 2021

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Percentage of internal clients who were satisfied with the services provided

This metric is no longer tracked.
Totals By Year
Related Program

Supporting services to member agencies

Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Increasing

Context Notes

Survey of internal clients of our centralized services, including staff of our federated agencies. Results expressed as a percentage of the replies received.

Percentage of workshop participants with increased knowledge of the topic

This metric is no longer tracked.
Totals By Year
Related Program

Supporting services to member agencies

Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Increasing

Context Notes

Survey of workshop participants applied 2 to 6 months after the respective workshop. Results expressed as a percentage of the responses received.

Percentage of workshop participants who applied what they learned

This metric is no longer tracked.
Totals By Year
Related Program

Supporting services to member agencies

Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Increasing

Context Notes

Survey of workshop participants applied 2 to 6 months after the respective workshop. Results expressed as a percentage of the responses received.

Percentage of workshop participants who applied skills learned in workshops and observed positive client improvements

This metric is no longer tracked.
Totals By Year
Related Program

Supporting services to member agencies

Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Increasing

Context Notes

Survey of workshop participants applied 2 to 6 months after the respective workshop. Results expressed as a percentage of the responses received.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

The Catholic Charities Central Office provides advocacy, centralized administration, accreditation, human resources, communications, quality assurance and fund development for the eight organizations that make up the Catholic Charities Federation.

Catholic Charities serves a wide range of people: children who are dependent, abused and neglected; adults who are homeless or at risk of homelessness; women who are abused; parents and children requiring family counseling; people struggling as the result of substance use disorders; older adults with special needs; and many more.

The Catholic Charities Central Office provides advocacy, centralized administration, accreditation, human resources, communications, quality assurance and fund development for the eight organizations that make up the Catholic Charities Federation. The following strategies and tactics have been implemented to meet our accomplishments and goals through our core values: Passion for Mission to Serve, Foster Human Dignity, Strong Stewardship of Resources, Accountability – we all own it, and Commitment to Excellence.

Since 1912, Catholic Charities of St. Louis (CCSTL) has provided help and created hope and healing for those in need in the St. Louis region. In the calendar year 2020, more than 96,000 people in 11 counties in the St. Louis area were impacted by Catholic Charities’ programs, 56.9% of whom live below the poverty line.

In addition to programs offered by individual agencies, Catholic Charities, in partnership with St. Francis Community Services launched Pathways to Progress, a groundbreaking initiative to strengthen families. Following the completion of the pilot, Pathways to Progress expanded its service area to all of North St. Louis County and North St. Louis City. P2P is supported by a Community Advisory Council, comprised of a variety of area leaders in the nonprofit, health, government, business, and education communities.

*13,292 children were served directly through foster care, residential placements, counseling, after-school programs, and other services.
*127,626 meals were served to people who are poor and hungry.
*671 clients assisted with employment services including job preparation, job search, job training.
*24,963 individuals received interpretation or translation services
*5,798 older adults were housed, fed, counseled, or received some other services.
*987 veterans received legal, counseling, housing, and other supportive services.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We shared information about our current feedback practices.
  • How is your organization collecting feedback from the people you serve?

    Electronic surveys (by email, tablet, etc.), Paper surveys, Constituent (client or resident, etc.) advisory committees,

  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To strengthen relationships with the people we serve,

  • What significant change resulted from feedback?

    Clients of a program were asked to suggest topics for financial education workshops. They enthusiastically brought forward a number of ideas, nearly all of which were incorporated into the schedule of sessions. Because the workshops felt like “theirs,” attendance has been excellent, with up to 20 people coming each day they are offered. Clients asked to bring family members and friends to the sessions, an idea that the staff welcomed. Thus, information on tax preparation, budgeting, saving, parenting, and so forth is being disseminated to even more people than initially planned. Additionally, we found that most clients were coming from primary zip codes, we moved our base of operations within the zip code to allow for easier access for our clients to reach us.

  • With whom is the organization sharing feedback?

    The people we serve, Our staff, Our board, Our funders, Our community partners,

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive, We tell the people who gave us feedback how we acted on their feedback, We ask the people who gave us feedback how well they think we responded,

  • What challenges does the organization face when collecting feedback?

    We don't have any major challenges to collecting feedback,

Financials

CATHOLIC CHARITIES OF ST LOUIS
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Operations

The people, governance practices, and partners that make the organization tick.

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lock

Connect with nonprofit leaders

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Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

CATHOLIC CHARITIES OF ST LOUIS

Board of directors
as of 07/27/2022
SOURCE: Self-reported by organization
Board chair

Deborah Vogt

Paradoski, Vogt & Co, PC Inc

Term: 2017 -

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Organizational demographics

SOURCE: Self-reported; last updated 7/27/2022

Who works and leads organizations that serve our diverse communities? GuideStar partnered on this section with CHANGE Philanthropy and Equity in the Center.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Male

Race & ethnicity

Gender identity

 

Sexual orientation

No data

Disability

No data

Equity strategies

Last updated: 11/25/2020

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We review compensation data across the organization (and by staff levels) to identify disparities by race.
  • We ask team members to identify racial disparities in their programs and / or portfolios.
  • We analyze disaggregated data and root causes of race disparities that impact the organization's programs, portfolios, and the populations served.
  • We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
  • We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
Policies and processes
  • We have a promotion process that anticipates and mitigates implicit and explicit biases about people of color serving in leadership positions.
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
  • We measure and then disaggregate job satisfaction and retention data by race, function, level, and/or team.
  • We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.