GOLD2023

MENTAL HEALTH ASSOCIATION OF ST LOUIS

There is no health without mental health.

aka Mental Health America of Eastern Missouri   |   Saint Louis, MO   |  www.mha-em.org

Mission

Our dream is to build a thriving community and empower people by revitalizing our approach to mental health support...one life at a time!

Ruling year info

1963

President & CEO

Ms. Suzanne King

Main address

5501 Delmar Blvd. Suite A500

Saint Louis, MO 63112 USA

Show more contact info

EIN

43-0685341

NTEE code info

Mental Health Association, Multipurpose (F80)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

Sign in or create an account to view Form(s) 990 for 2022, 2021 and 2020.
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Communication

Blog

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

Lack of knowledge or understanding of mental illness, individuals' desire to learn strategies and skills to improve mental wellness, a need for non-clinical supportive services, and linkage to mental health treatment and associated services when needed.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Mental Health Help Line

We connect individuals, through personalized assistance on our HelpLine (314.773.1399), to vital mental health information and services. We make follow-up calls to check in and offer further assistance when needed.

Population(s) Served
Adults

This consumer-created program utilizes a peer-to-peer philosophy through education courses and support groups to provide a framework for living successfully with mental illness.

Population(s) Served
Adults

We manage the Social Security benefits and fiscal responsibilities for individuals whose mental illness prevents them from doing so on their own.

Population(s) Served
Adults

We are dramatically increasing the number of individuals taking positive action to reduce stress, avoid burnout, build resiliency and improve overall well-being. This program appeals to a broad audience, begins a conversation about mental health, reduces the stigma of mental illness, and promotes the implementation of wellness strategies.

Population(s) Served

Where we work

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

At MHA, we believe there is no health without mental health. We demonstrate this belief through advocacy, education and service. The overarching goal for all programs and services is to help individuals achieve their optimum level of mental wellness.

We teach people how to take action to improve mental well-being and we offer supportive services for those who face mental health challenges. MHA assists the community in a variety of ways: link individuals to mental health services, professionals and support groups; answer questions and provide information about mental health concerns; deliver mental wellness seminars designed to improve overall health and well-being; increase the community's overall knowledge and awareness of mental health information and strategies for self-care; offer supportive services for adults with chronic mental illness. Our programs include: Mental Health Helpline; BRIDGES (a peer-led mental health recovery program); Representative Payee Services (manage the federally-funded benefits and financial responsibilities of individuals whose mental illness prevents them from doing so on their own); Mental Wellness Seminars; News You Can Use (weekly e-communication with mental health information and strategies for positive mental health); and crisis training for first responders.

MHA staff consists of: CEO with masters degree in social work, 25+ years experience in non-profit social services, and 16 years in leadership as executive director/CEO; Communications and Development Director with a B.A degree in English and 30 + years experience in non-profit development; Mental Wellness Director with 26 years experience in private practice and more than 10 years teaching mental health courses at the college level; Director of Mental Health Information with a bachelors degree in social work and psychology, and more than 25 years experience in the non-profit mental health field; Representative Payee Program Director with more than 20 years experience in the disabilities determination field and mental health case management services; two direct-service staff with lived experience successfully managing a mental health diagnosis; a Database and Event Coordinator with more than 5 years experience in the non-profit sector.

MHA's daily work is bolstered and supported by an active and engaged Board of Directors with expertise in the mental health, business, and financial sectors.

Mental Health America of Eastern Missouri (MHA-EM) recognized a significant milestone in 2020: a 75th Anniversary. We are proud of our history as the go-to source for mental health resources, advocacy and education in the region. In 2019, our Representative Payee Program marked a 20-year milestone, having provided financial security and support to an estimated 2,500 individuals with serious mental illness. During 2019, 244 people living with serious mental illness found a pathway to support and recovery through the BRIDGES Program; 520 mental health professionals gained new skills in the field with our Professional Development presentations and over 3,000 people discovered new strategies for wellness and mental health strategies by participating in our Mental Wellness Seminars. In 2020, we launched the Collegiate Mental Innovation Council and during Covid-19, are proud to participate in Missouri's Show Me Hope Crisis Counseling Program.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We shared information about our current feedback practices.
  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive, We tell the people who gave us feedback how we acted on their feedback

  • What challenges does the organization face when collecting feedback?

    It is difficult to get the people we serve to respond to requests for feedback

Financials

MENTAL HEALTH ASSOCIATION OF ST LOUIS
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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lock

Connect with nonprofit leaders

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Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

MENTAL HEALTH ASSOCIATION OF ST LOUIS

Board of directors
as of 01/20/2023
SOURCE: Self-reported by organization
Board chair

Mr. Nathaniel Walsh

St. Louis Title, LLC

Term: 2020 - 2023

E. Tracy Beckette

Sally Barker

Schuchat Cook & Werner

Nathaniel Walsh

St Louis Title, LLC

Katrina McDonald-Fuller, LCSW

Compass Health Network

Patty Morrow

Mercy Hospital

Clinton Shocklee

Tri-Rinse

Jeff Wiktorski

Fifth Third Bank

Adam Tenzer

MasterCard Operations & Technology

Lori Dowd

StoryTrack

Jason Henderson

Edward Jones

Zack Kavanaugh

FleishmanHillard

Michael McCartney

McCartney Wealth Management, LLC

Joe Yancey

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? No
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Organizational demographics

SOURCE: Self-reported; last updated 1/20/2023

Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Female, Not transgender
Sexual orientation
Gay, Lesbian, Bisexual, or other sexual orientations in the LGBTQIA+ community
Disability status
Person without a disability

Race & ethnicity

Gender identity

Transgender Identity

Sexual orientation

Disability

We do not display disability information for organizations with fewer than 15 staff.

Equity strategies

Last updated: 01/20/2023

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We ask team members to identify racial disparities in their programs and / or portfolios.
  • We analyze disaggregated data and root causes of race disparities that impact the organization's programs, portfolios, and the populations served.
  • We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
  • We disaggregate data by demographics, including race, in every policy and program measured.
  • We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
Policies and processes
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We have community representation at the board level, either on the board itself or through a community advisory board.
  • We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.