Newhouse
Transforming Lives, Families + Communities
Programs and results
What we aim to solve
Domestic violence is a multi-faceted issue. To meet the unique needs of survivors and reverse the impacts of trauma, our comprehensive ecosystem of services shatter the barriers that feed the cycle of abuse, empowering survivors to achieve whole-person healing.
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
SAVING LIVES: 24-Hour Hotline, Emergency Shelter & Court Advocacy
Emergency Shelter Services include 24-hour hotline, personal advocacy, court advocacy, safety planning and safe shelter for adults and children. Upon entry, staff members strive to provide safety and hope, while meeting the new resident’s basic immediate needs (bedding, clothing, nutritious meals, hygiene products, etc.). Shelter residents receive ongoing basic needs while participating in support groups, job and life skills training. Our Court Advocates support both Newhouse residents and other victims as the liason for victims in Judge Courtney Wachal’s Kansas City Municipal Domestic Violence Mentor Court. This provides a positive support system to victims on the docket who come in feeling severe anxiety, overwhelmed by the formality and legal language, and fear of facing their abuser. Our Court Advocate is there at each docket to provide emotional support, hallway navigation, and to explain the proceedings, keeping victims safe and holding offenders accountable.
BREAKING THE CYCLE: Early Childcare Program & On-Site School
Of the children at Newhouse, 81% are 9 or younger; 11% were the primary victim of abuse; 47% have lived in a shelter before; 36% witnessed violence/abuse; and 14% have a diagnosed disability. Newhouse actively works to break the intergenerational cycle of violence with trauma-focused play therapies which are offered in tandem with our childcare, preschool and onsite school. Newhouse is the only shelter in KS/MO with an onsite K-6 school. Children arrive at our shelter traumatized, with complex personal and educational issues. Often they fell below their grade-level due to the negative effects of DV. Our unique program offers individual attention from a teacher certified in elementary and special education. Free onsite childcare and preschool is provided to encourage residents to pursue employment, education, and participate in our onsite programming. Our Early Childhood Program offers security, encourages positive social and non-violent interaction, and teaches early education skills.
BREAKING THE CYCLE: Recovery & Stability
Domestic Violence creates chaos in families for generation after generation. Over 78% of residents are uninsured, and less than 10% have received prior mental health services. Adult domestic violence victims have an increased likelihood of substance abuse. Newhouse therapists address these issues immediately so that residents gain the clarity necessary to address their trauma. Clinical services are part of our comprehensive continuum of care. Our staff uses evidence-based practices to help residents recover from the combined effects of domestic violence and mental health issues, including: Trauma Informed Care; Seeking Safety; Dialectical Behavioral Therapy; and Eye Movement Desensitization and Reprocessing. By integrating on-site therapeutic care with intensive therapy, case management and counseling, Newhouse residents receive the counseling, support, and monitoring needed to remain in shelter and stabilize their lives, as well as assistance in accessing community support services.
CREATING SELF-SUFFICIENCY: Case Management and Transitional Housing
Case Management empowers residents by providing financial management, job referrals, access to community resources, high school equivalency classes and employment skills. We use strengths-based case management to help our clients establish their own goals for a positive, healthy, non-violent lifestyle. Newhouse transitional living offers greater independence to residents working towards permanent housing. When residents are ready, our case managers guide them through the process of moving from Newhouse to a permanent home in the community. The Transitional Housing Case Manager collaborates with local landlords who have available units for Newhouse residents in need of housing. A prestigious federal grant from the Office of Violence Against Women expands the transitional housing opportunities and safety support network Newhouse can provide.
OTHER PROGRAMS: Community Awareness & Education
Newhouse promotes community outreach and education because it is important advocacy on behalf of domestic violence victims. It creates awareness of domestic violence and educates the public to help prevent the cycle of generational violence before it begins. It educates victims of domestic violence about Newhouse, and encourages them to seek help here. Newhouse uses “In Her Shoes” and the Silent Witness Project as interactive resources that reenact the plight of victims trying to leave their abusers. Newhouse also provides qualified speakers on numerous domestic violence topics.
Where we work
Awards
Philly Award 2020
Nonprofit Connect
Affiliations & memberships
Alliance of Greater Kansas City United Ways Agency Certification 2005
Missouri Coalition Against Domestic and Sexual Violence - Member 1983
Nonprofit Connect of Greater Kansas City 2000
External reviews

Photos
Videos
Our results
How does this organization measure their results? It's a hard question but an important one.
Number of bed nights (nights spent in shelter)
This metric is no longer tracked.Totals By Year
Population(s) Served
Adults, Families
Related Program
SAVING LIVES: 24-Hour Hotline, Emergency Shelter & Court Advocacy
Type of Metric
Outcome - describing the effects on people or issues
Direction of Success
Increasing
Context Notes
Shelter transition to half capacity for majority of 2020 due to the COVID-19 pandemic In 2021, an additional 9,615 bed nights in hotels and transitional living.
Number of unique residents served
This metric is no longer tracked.Totals By Year
Population(s) Served
Adults, Families
Related Program
SAVING LIVES: 24-Hour Hotline, Emergency Shelter & Court Advocacy
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
Shelter transitioned to half capacity for the majority of 2020 due to COVID-19. Due to continued COVID-19 precautions and a full shelter renovation, our total unique residents was lower.
Household enrollments per year
This metric is no longer tracked.Totals By Year
Population(s) Served
Adults, Families
Related Program
SAVING LIVES: 24-Hour Hotline, Emergency Shelter & Court Advocacy
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
Shelter transitioned to half capacity for the majority of 2020 and 2021 due to the COVID-19 pandemic and a full shelter renovation.
Average length of stay (in days)
This metric is no longer tracked.Totals By Year
Population(s) Served
Adults, Families
Related Program
SAVING LIVES: 24-Hour Hotline, Emergency Shelter & Court Advocacy
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Our Sustainable Development Goals
Learn more about Sustainable Development Goals.
Goals & Strategy
Reports and documents
Download strategic planLearn about the organization's key goals, strategies, capabilities, and progress.
Charting impact
Four powerful questions that require reflection about what really matters - results.
What is the organization aiming to accomplish?
Domestic violence is a multi-faceted issue. To meet the unique needs of survivors and reverse the impacts of trauma, our comprehensive ecosystem of services shatter the barriers that feed the cycle of abuse, empowering survivors to achieve whole-person healing.
What are the organization's key strategies for making this happen?
To meet the unique needs of survivors and reverse the impacts of trauma, our comprehensive ecosystem of services shatter the barriers that feed the cycle of abuse, empowering survivors to achieve whole-person healing.
What are the organization's capabilities for doing this?
What have they accomplished so far and what's next?
How we listen
Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.
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Who are the people you serve with your mission?
We serve survivors of domestic violence in the Kansas City metro area.
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How is your organization using feedback from the people you serve?
To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve
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What significant change resulted from feedback?
Recently, Newhouse changed their "grievance" process because of client feedback. The grievance process allows clients to voice feelings or issues they may have towards each other or staff members. The previous form that Newhouse used was a very open-ended form. Clients complained that they felt like it was hard to fill out if you didn't have writing skills. Clients also expressed that with a very open-ended form, it could be hard to get their point across and feel like anything was done. The form that Newhouse uses now allows for clients to submit a digital form and a voice recording. The form also has specific drop-down questions to provide clients with more options to help focus. This change is very new, but clients have reported very positive feedback.
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Which of the following feedback practices does your organization routinely carry out?
We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive, We tell the people who gave us feedback how we acted on their feedback, We ask the people who gave us feedback how well they think we responded
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What challenges does the organization face when collecting feedback?
It is difficult to get the people we serve to respond to requests for feedback
Financials
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Operations
The people, governance practices, and partners that make the organization tick.
Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
Newhouse
Board of directorsas of 04/07/2023
Mr. DJ Pierre
Shaffer Lombardo Shurin
Term: 2022 - 2024
Ms. Debbie Swearingen
Emprise Bank
Term: 2022 - 2024
Rochelle Stringer
Huhtamaki Inc.
Debbie Swearingen
Emprise Bank
Duval "DJ" Pierre
Shaffer Lombardo Shurin
Karen Torline
Torline Law
Sally Ellis Fletcher
UMKC School of Nursing
Nadia Cruth
Lockton
Faiza Alhambra
Department of Justice
Moira Holland
AL Huber General Contractor
Jennifer Keller-McDaniel
Truman Medical Center
Ryan Drigans
JE Dunn
Mary Frontczak
Compass Minerals
Greg Hart
Faith Technologies, Inc.
Jeanette Jayne
Cohen-Esrey, LLC
Said Taiym
Lockton Companies
Board leadership practices
GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.
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Board orientation and education
Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes -
CEO oversight
Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes -
Ethics and transparency
Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes -
Board composition
Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes -
Board performance
Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes
Organizational demographics
Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.
Leadership
The organization's leader identifies as:
Race & ethnicity
Gender identity
Sexual orientation
Disability
Equity strategies
Last updated: 02/03/2021GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more
- We review compensation data across the organization (and by staff levels) to identify disparities by race.
- We ask team members to identify racial disparities in their programs and / or portfolios.
- We analyze disaggregated data and root causes of race disparities that impact the organization's programs, portfolios, and the populations served.
- We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
- We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
- We disaggregate data by demographics, including race, in every policy and program measured.
- We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
- We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
- We have community representation at the board level, either on the board itself or through a community advisory board.
- We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
- We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.