Newhouse

Transforming Lives, Families + Communities

Kansas City, MO   |  www.newhousekc.org

Mission

Newhouse is the catalyst for survivors of domestic violence to rise through the impacts of trauma by providing an ecosystem of transformative services that lead to safety, self-sufficiency and whole-person healing.

Ruling year info

1972

President + CEO

Ms. Courtney Thomas

Main address

PO Box 240019

Kansas City, MO 64124 USA

Show more contact info

Formerly known as

Northeast Ecumenical Witness & Service (NEWS)

NEWS

EIN

43-0962293

NTEE code info

Family Violence Shelters and Services (P43)

Hot Line, Crisis Intervention (F40)

Alliance/Advocacy Organizations (R01)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

Domestic violence is a multi-faceted issue. To meet the unique needs of survivors and reverse the impacts of trauma, our comprehensive ecosystem of services shatter the barriers that feed the cycle of abuse, empowering survivors to achieve whole-person healing.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

SAVING LIVES: 24-Hour Hotline, Emergency Shelter & Court Advocacy

Emergency Shelter Services include 24-hour hotline, personal advocacy, court advocacy, safety planning and safe shelter for adults and children. Upon entry, staff members strive to provide safety and hope, while meeting the new resident’s basic immediate needs (bedding, clothing, nutritious meals, hygiene products, etc.). Shelter residents receive ongoing basic needs while participating in support groups, job and life skills training. Our Court Advocate supports both Newhouse residents and other victims as the exclusive liason for victims in Judge Courtney Wachal’s Kansas City Municipal Domestic Violence Mentor Court. This provides a positive support system to victims on the docket who come in feeling severe anxiety, overwhelmed by the formality and legal language, and fear of facing their abuser. Our Court Advocate is there at each docket to provide emotional support, hallway navigation, and to explain the proceedings, keeping victims safe and holding offenders accountable.

Population(s) Served
Families
Victims and oppressed people

Of the children at Newhouse, 81% are 9 or younger; 11% were the primary victim of abuse; 47% have lived in a shelter before; 36% witnessed violence/abuse; and 14% have a diagnosed disability. Newhouse actively works to break the intergenerational cycle of violence with trauma-focused play therapies which are offered in tandem with our childcare, preschool and onsite school. Newhouse is the only shelter in KS/MO with an onsite K-6 school. Children arrive at our shelter traumatized, with complex personal and educational issues. Often they fell below their grade-level due to the negative effects of DV. Our unique program offers individual attention from a teacher certified in elementary and special education.  Free onsite childcare and preschool is provided to encourage residents to pursue employment, education, and participate in our onsite programming. Our Early Childhood Program offers security, encourages positive social and non-violent interaction, and teaches early education skills.

Population(s) Served
Children and youth
Families

Domestic Violence creates chaos in families for generation after generation. Over 78% of residents are uninsured, and less than 10% have received prior mental health services. Adult domestic violence victims have an increased likelihood of substance abuse. Newhouse therapists address these issues immediately so that residents gain the clarity necessary to address their trauma. Clinical services are part of our comprehensive continuum of care. Our staff uses evidence-based practices to help residents recover from the combined effects of domestic violence and mental health issues, including: Trauma Informed Care; Seeking Safety; Dialectical Behavioral Therapy; and Eye Movement Desensitization and Reprocessing. By integrating on-site therapeutic care with intensive therapy, case management and counseling, Newhouse residents receive the counseling, support, and monitoring needed to remain in shelter and stabilize their lives, as well as assistance in accessing community support services.

Population(s) Served
Adults
Families

Case Management empowers residents by providing financial management, job referrals, access to community resources, high school equivalency classes and employment skills. We use strengths-based case management to help our clients establish their own goals for a positive, healthy, non-violent lifestyle. Newhouse transitional living offers greater independence to residents working towards permanent housing. When residents are ready, our case managers guide them through the process of moving from Newhouse to a permanent home in the community. The Transitional Housing Case Manager collaborates with local landlords who have available units for Newhouse residents in need of housing. A prestigious federal grant from the Office of Violence Against Women expands the transitional housing opportunities and safety support network Newhouse can provide.

Population(s) Served
Families
Adults

Newhouse promotes community outreach and education because it is important advocacy on behalf of domestic violence victims. It creates awareness of domestic violence and educates the public to help prevent the cycle of generational violence before it begins. It educates victims of domestic violence about Newhouse, and encourages them to seek help here. Newhouse uses “In Her Shoes” and the Silent Witness Project as interactive resources that reenact the plight of victims trying to leave their abusers. Newhouse also provides qualified speakers on numerous domestic violence topics.

Population(s) Served
Adults
Families

Where we work

Awards

Philly Award 2020

Nonprofit Connect

Affiliations & memberships

Alliance of Greater Kansas City United Ways Agency Certification 2005

Missouri Coalition Against Domestic and Sexual Violence - Member 1983

Nonprofit Connect of Greater Kansas City 2000

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of bed nights (nights spent in shelter)

This metric is no longer tracked.
Totals By Year
Population(s) Served

Adults, Families

Related Program

SAVING LIVES: 24-Hour Hotline, Emergency Shelter & Court Advocacy

Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Increasing

Context Notes

Shelter transition to half capacity for majority of 2020 due to the COVID-19 pandemic In 2021, an additional 9,615 bed nights in hotels and transitional living.

Number of unique residents served

This metric is no longer tracked.
Totals By Year
Population(s) Served

Adults, Families

Related Program

SAVING LIVES: 24-Hour Hotline, Emergency Shelter & Court Advocacy

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

Shelter transitioned to half capacity for the majority of 2020 due to COVID-19. Due to continued COVID-19 precautions and a full shelter renovation, our total unique residents was lower.

Household enrollments per year

This metric is no longer tracked.
Totals By Year
Population(s) Served

Adults, Families

Related Program

SAVING LIVES: 24-Hour Hotline, Emergency Shelter & Court Advocacy

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

Shelter transitioned to half capacity for the majority of 2020 and 2021 due to the COVID-19 pandemic and a full shelter renovation.

Average length of stay (in days)

This metric is no longer tracked.
Totals By Year
Population(s) Served

Adults, Families

Related Program

SAVING LIVES: 24-Hour Hotline, Emergency Shelter & Court Advocacy

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Our Sustainable Development Goals

SOURCE: Self-reported by organization

Learn more about Sustainable Development Goals.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

Domestic violence is a multi-faceted issue. To meet the unique needs of survivors and reverse the impacts of trauma, our comprehensive ecosystem of services shatter the barriers that feed the cycle of abuse, empowering survivors to achieve whole-person healing.

To meet the unique needs of survivors and reverse the impacts of trauma, our comprehensive ecosystem of services shatter the barriers that feed the cycle of abuse, empowering survivors to achieve whole-person healing.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We shared information about our current feedback practices.
  • How is your organization collecting feedback from the people you serve?

    Electronic surveys (by email, tablet, etc.), Paper surveys, Community meetings/Town halls, Constituent (client or resident, etc.) advisory committees, Suggestion box/email,

  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve,

  • What significant change resulted from feedback?

    Recently, Newhouse changed their "grievance" process because of client feedback. The grievance process allows clients to voice feelings or issues they may have towards each other or staff members. The previous form that Newhouse used was a very open-ended form. Clients complained that they felt like it was hard to fill out if you didn't have writing skills. Clients also expressed that with a very open-ended form, it could be hard to get their point across and feel like anything was done. The form that Newhouse uses now allows for clients to submit a digital form and a voice recording. The form also has specific drop-down questions to provide clients with more options to help focus. This change is very new, but clients have reported very positive feedback.

  • With whom is the organization sharing feedback?

    Our staff, Our board,

  • Which of the following feedback practices does your organization routinely carry out?

  • What challenges does the organization face when collecting feedback?

    It is difficult to get the people we serve to respond to requests for feedback,

Financials

Newhouse
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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lock

Connect with nonprofit leaders

Subscribe

Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

Newhouse

Board of directors
as of 5/17/2022
SOURCE: Self-reported by organization
Board co-chair

Ms. Rochelle Stringer

Huhtamaki, Inc.

Term: 2019 - 2021


Board co-chair

DJ Pierre

Spencer Fane

Term: 2019 - 2021

Paul Savastano

Technology Management Professional

Rochelle Stringer

Huhtamaki Inc.

Vicki Clayman

Partners N Promotion, Inc., Owner

Debbie Swearingen

Community America Credit Union

Duval "DJ" Pierre

Spencer Fane, LLP

Karen Torline

Torline Law

Patrick Frickleton

Camp Bow Wow

Joly Herman

Solo Parent Magazine

Christine Franco

Chinquapin Trust Co.

Sally Ellis Fletcher

UMKC School of Nursing

Traci Johnson

Truman Medical Center

John Sullivan

Community Volunteer

Krista Klaus

Krista Klaus Consutling, LLC

Nadia Cruth

RPS Benefits by Design, LLC

Sandy Kessinger

Bank of Blue Valley

Faiza Alhambra

Department of Justice

Moira Holland

AL Huber General Contractor

Jennifer Keller-McDaniel

Truman Medical Center

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Organizational demographics

SOURCE: Self-reported; last updated 09/08/2021

Who works and leads organizations that serve our diverse communities? GuideStar partnered on this section with CHANGE Philanthropy and Equity in the Center.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Female, Not transgender (cisgender)
Sexual orientation
Decline to state
Disability status
Person with a disability

Race & ethnicity

Gender identity

 

Sexual orientation

Disability

Equity strategies

Last updated: 02/03/2021

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We review compensation data across the organization (and by staff levels) to identify disparities by race.
  • We ask team members to identify racial disparities in their programs and / or portfolios.
  • We analyze disaggregated data and root causes of race disparities that impact the organization's programs, portfolios, and the populations served.
  • We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
  • We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
  • We disaggregate data by demographics, including race, in every policy and program measured.
  • We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
Policies and processes
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We have community representation at the board level, either on the board itself or through a community advisory board.
  • We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
  • We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.