Unbound
Walking with the poor and marginalized since 1981.
Programs and results
What we aim to solve
Unbound works to address the problem of global poverty by providing personal attention and direct benefits to children, youth, elders and their families so they may live with dignity, achieve their desired potential and participate fully in society.
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
Sponsorship
The Unbound sponsorship program helps families in Latin America, Asia and Africa overcome poverty by connecting them with individual sponsors. Participating families utilize financial assistance to help achieve their personal life goals through education, assistance with basic needs, and leadership and economic development programs (e.g. financial literacy, youth programs and skill development for parents). Sponsorship requires active participation from families as they take a central role in selecting benefits for their children and building stronger communities. Sponsors — through letters, concern and a monthly financial contribution — experience a true exchange of cultures, understanding and love.
Scholarship
The Unbound service-scholarship program helps dynamic, talented older students who, because of economic circumstances, are struggling to continue their educations. The program is founded on principles of perseverance, leadership and service to the community. Scholarships are used for secondary and post-secondary tuition, vocational training, transportation, school supplies and books. Recipients are selected by local program staffs based on economic need, commitment to completing their education, demonstrated leadership potential and interest in community service. Recipients perform service projects as a requirement of the program. Scholarships are intended as supplemental assistance, and families contribute what they can toward the student's education. The scholarship program complements the Unbound sponsorship program and has allowed thousands of students in communities around the world to see their dreams become reality.
Where we work
Accreditations
Better Business Bureau Wise Giving Alliance 2018
Better Business Bureau Wise Giving Alliance 2017
Better Business Bureau Wise Giving Alliance 2016
Better Business Bureau Wise Giving Alliance 2015
Better Business Bureau Wise Giving Alliance 2014
Better Business Bureau Wise Giving Alliance 2013
Better Business Bureau Wise Giving Alliance 2012
Better Business Bureau Wise Giving Alliance 2011
Better Business Bureau Wise Giving Alliance 2010
Better Business Bureau Wise Giving Alliance 2009
Better Business Bureau Wise Giving Alliance 2008
Better Business Bureau Wise Giving Alliance 2007
Better Business Bureau Wise Giving Alliance 2019
Better Business Bureau Wise Giving Alliance 2020
Better Business Bureau Wise Giving Alliance 2021
Better Business Bureau Wise Giving Alliance 2022
Better Business Bureau Wise Giving Alliance 2023
Awards
Affiliations & memberships
Better Business Bureau Wise Giving Alliance - Organization 2018
Better Business Bureau Wise Giving Alliance - Organization 2017
Better Business Bureau Wise Giving Alliance - Organization 2016
Better Business Bureau Wise Giving Alliance - Organization 2015
Better Business Bureau Wise Giving Alliance - Organization 2014
Better Business Bureau Wise Giving Alliance - Organization 2013
Better Business Bureau Wise Giving Alliance - Organization 2012
Better Business Bureau Wise Giving Alliance - Organization 2011
Better Business Bureau Wise Giving Alliance - Organization 2010
Better Business Bureau Wise Giving Alliance - Organization 2009
Better Business Bureau Wise Giving Alliance - Organization 2019
Better Business Bureau Wise Giving Alliance - Organization 2020
Better Business Bureau Wise Giving Alliance - Organization 2021
Better Business Bureau Wise Giving Alliance - Organization 2022
Better Business Bureau Wise Giving Alliance - Organization 2023
External reviews

Photos
Videos
Our results
How does this organization measure their results? It's a hard question but an important one.
Evaluation documents
Download evaluation reportsNumber of children who have access to education
This metric is no longer tracked.Totals By Year
Population(s) Served
Children and youth, Economically disadvantaged people
Related Program
Sponsorship
Type of Metric
Output - describing our activities and reach
Direction of Success
Holding steady
Context Notes
More than 245,000 children and youth in our program had access to education in 2022.
Total dollar amount of scholarship awarded
This metric is no longer tracked.Totals By Year
Population(s) Served
Adolescents, Economically disadvantaged people
Related Program
Scholarship
Type of Metric
Input - describing resources we use
Direction of Success
Holding steady
Context Notes
Scholarship money given to more than 8,800 students in Unbound's scholarship program in 2022.
Number of students who receive scholarship funds and/or tuition assistance
This metric is no longer tracked.Totals By Year
Population(s) Served
Adolescents, Economically disadvantaged people
Related Program
Scholarship
Type of Metric
Output - describing our activities and reach
Direction of Success
Holding steady
Context Notes
Number of youth who received assistance through the Unbound scholarship program in 2022.
Number of sponsored children, youth and elders
This metric is no longer tracked.Totals By Year
Population(s) Served
Seniors, Children and youth, Economically disadvantaged people
Related Program
Sponsorship
Type of Metric
Output - describing our activities and reach
Direction of Success
Holding steady
Total dollars in direct assistance to programs around the world
This metric is no longer tracked.Totals By Year
Population(s) Served
Seniors, Children and youth, Economically disadvantaged people
Related Program
Sponsorship
Type of Metric
Input - describing resources we use
Direction of Success
Holding steady
Goals & Strategy
Learn about the organization's key goals, strategies, capabilities, and progress.
Charting impact
Four powerful questions that require reflection about what really matters - results.
What is the organization aiming to accomplish?
Unbound’s mission is to “walk with the poor and marginalized of the world” on a path out of poverty. We believe the best way to do that is through beneficiary-led development. Through sponsorship funding, families receive direct cash transfers to their personal accounts (bank, mobile or other). Families, often led by mothers, determine how to use the funds in order to meet their basic needs such as education, food and housing, and develop livelihoods that allow them to become self-sufficient while improving their communities. At Unbound’s program locations, the mothers or other responsible guardians organize into small groups of approximately 20-30 people. These groups, with the assistance of Unbound social workers, meet frequently for trainings, such as on goal setting and leadership, often conduct savings and micro-lending activities among each other, and generally provide community support, looking after each other in times of need. These small groups also apply for grant funding to implement small projects benefiting their communities, which we call our Agents of Change projects, or to improve their businesses through small-business-accelerator grants. In 2023, Unbound continues efforts to grow our base of sponsors and donors in order to impact more families. In part this is done through improving the sponsor experience through such means as a new Unbound website, new methods of communications from sponsored friends through video messages, online webinars and resuming awareness trips (paused during COVID-19) to project locations. We believe that Unbound sponsors make a direct impact and transform lives as full partners in a global community of compassion, and it is important to Unbound that we continue to strengthen relationships between Unbound, sponsors and sponsored families. Finally, Unbound will continue to expand and implement methods to measure and report accomplishments of families at local and global levels.
What are the organization's key strategies for making this happen?
Unbound seeks to build a worldwide community of compassion made up of self-sufficient, empowered families where all people live with dignity and have the ability and opportunity to achieve their potential. Using a highly personalized benefits model, sponsored members partner with local Unbound staff to make program and benefit decisions that are unique to their situations and develop their potential. Outcomes are locally tailored and may include educational attainment, leadership, improved health and nutrition status, dignified housing, skill development and increased income through livelihood opportunities for families.
What are the organization's capabilities for doing this?
The Unbound sponsorship program supports families in Latin America, Asia and Africa in overcoming poverty by connecting them with individual sponsors. Participating families utilize direct financial assistance to help achieve their personal life goals through education, assistance with basic needs, and leadership and economic development programs (e.g. financial literacy, youth programs and skill development for parents). Sponsorship requires active participation from families as they take a central role in selecting benefits for their children and building stronger communities. Sponsors — through letters, concern and a monthly financial contribution — experience a true exchange of cultures, understanding and love.
What have they accomplished so far and what's next?
In 2022, with the support of 220,250 sponsors, Unbound provided $115 million in direct assistance to its programs around the world, bringing opportunity to 268,723 children, youth and elders in Africa, Asia and Latin America.
Sponsored individuals and their families partnered with local Unbound teams to identify challenges, set goals, create budgets and plan for how to make the most of financial assistance, which they typically use for education, nutrition, housing improvements, transportation, health care and other needs.
For 98% of families, funds were received through individual bank accounts and other forms of direct transfer, such as vouchers, mobile banking and ATM cards. In addition, parents built local support networks through 11,965 small groups and 159 cooperatives that empower members to take control of their livelihoods.
Unbound provided over $3.7 million in scholarships to 8,839 youths pursuing secondary, university or vocational education in 2022. Unbound scholars achieve educational goals while developing leadership skills and a heart for service.
Using sponsorship benefits, group loans and Small Business Accelerator funds, some 35,500 families have started or expanded a small business. In 2022, Unbound sent $226,412 to 245 entrepreneurs to support small businesses through small-business-accelerator grants.
Unbound’s Critical Needs Fund provides relief to families experiencing health crises, natural disasters, loss of income and other setbacks. In 2022, over $654,000 in Critical Needs funds were disbursed to families.
Agents of Change grants totaling over $117,000 funded community improvement initiatives in 2022. Families joined forces with their communities to drive change. With grants starting at $500, they led initiatives to improve their children’s schools, local water supplies, town infrastructure and more.
Unbound continues to expand and implement methods to measure and report accomplishments of families. In 2022, 55 local-level evaluations were conducted, with many focused on studying impacts of income-generating initiatives of Unbound families. With global economic challenges resulting in high inflation and cost of living, studies to understand the economic resilience and safety nets of Unbound families in the form of savings and loans were conducted in several program sites.
Unbound expanded use of a methodology entitled Unbound’s Goal Orientation Powered By Poverty Stoplight in 2022. The methodology allowed participating families to define poverty and measure their progress as they set and worked toward goals to exit poverty.
Unbound recognizes sponsors and other benefactors not only as donors but as full partners making a direct impact and transforming lives in a global community of compassion. In a quarterly Sponsor Satisfaction Survey, 98.5% of sponsors indicated that sponsorship impacted them in ways such as informing their worldview, having a practical way to help someone in need and enriching their lives.
How we listen
Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.
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How is your organization using feedback from the people you serve?
To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals
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Which of the following feedback practices does your organization routinely carry out?
We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive, We share the feedback we received with the people we serve, We tell the people who gave us feedback how we acted on their feedback, We ask the people who gave us feedback how well they think we responded
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What challenges does the organization face when collecting feedback?
Staff find it hard to prioritize feedback collection and review due to lack of time, Limited and varied levels of technological literacy among people we serve limits efficient feedback.
Financials
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Operations
The people, governance practices, and partners that make the organization tick.
Connect with nonprofit leaders
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- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
Unbound
Board of directorsas of 08/30/2023
Mrs. Emma Miller
Marketing Consultant
Term: 2023 - 2024
Scott Wasserman
CEO Emeritus
Martin Kraus
Treasurer and Chief Financial Officer of Unbound
William Hansen
Secretary and Vice President, Finance of Unbound
Dennis Bernardo
Information Technology Consultant
Emma Miller
Unbound Board Chair and Marketing Consultant
Joe Barker
Foundation Executive Director
Cindy Jones
Judicial Law Clerk
Abby Marie J. Rohr
Corporate Paralegal
Lisa Phillip
Senior Enterprise Data Architecture
Lissa Haag
Global Procurement Manager
Susan Johnson
Senior Vice President Marketing
Ashley Hufft
Unbound Interim President & CEO
Board leadership practices
GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.
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Board orientation and education
Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes -
CEO oversight
Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes -
Ethics and transparency
Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes -
Board composition
Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes -
Board performance
Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes
Organizational demographics
Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.
Leadership
The organization's leader identifies as:
Race & ethnicity
Gender identity
Sexual orientation
No data
Disability
No data
Equity strategies
Last updated: 08/01/2023GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more
- We review compensation data across the organization (and by staff levels) to identify disparities by race.
- We analyze disaggregated data and root causes of race disparities that impact the organization's programs, portfolios, and the populations served.
- We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
- We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
- We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
- We use a vetting process to identify vendors and partners that share our commitment to race equity.
- We have a promotion process that anticipates and mitigates implicit and explicit biases about people of color serving in leadership positions.
- We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
- We have community representation at the board level, either on the board itself or through a community advisory board.
- We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
- We measure and then disaggregate job satisfaction and retention data by race, function, level, and/or team.