PLATINUM2024

Samaritan Counseling Center, Inc.

aka The CENTER, a Samaritan Center   |   St. Joseph, MO   |  www.thecenterlistens.org

Mission

The CENTER is recognized as the premier regional provider of compassionate mental health services.

Ruling year info

1993

Executive Director

Ms. Carolyn Paden, RN, BSN, MBA, FABC

Main address

902 Edmond Suite 203

St. Joseph, MO 64501 USA

Show more contact info

Formerly known as

Heartland Samaritan Pastoral Counseling Center

EIN

43-1615018

NTEE code info

Mental Health Treatment (F30)

Family Counseling, Marriage Counseling (P46)

Alcohol, Drug and Substance Abuse, Dependency Prevention and Treatment (F20)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Programs and results

What we aim to solve

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Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Caring Partners Fund

The CENTER provides individual, group and family therapy. We also provide psychological assessments. We administer the Caring Partners fund which helped 195 people in 2007 receive treatment that they could not afford. Group counseling sessions include Grief Group, Relationships, Anxiety Disorders, Women's Healing from Abuse, Children of Divorce, and Attention Deficit Disorder. Individuals, families and children find help and hope at SCC. Lives are changed when the education and counseling received are applied.

Population(s) Served
Adults

Program implemented by women on our board and fundraising committees.  Solicits membership donation of $100 from Women of Strength in the community to support Women in Need of mental health services.

Population(s) Served
Adults

Where we work

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of people who received clinical mental health care

This metric is no longer tracked.
Totals By Year
Type of Metric

Context - describing the issue we work on

Direction of Success

Holding steady

Context Notes

This is the number of unduplicated patients in a calendar year.

Total number of counseling sessions performed

This metric is no longer tracked.
Totals By Year
Type of Metric

Context - describing the issue we work on

Direction of Success

Increasing

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

In order to live our mission to serve everyone regardless of their ability to pay the full fee, we have three goals::
1. Not to turn anyone away due to insufficient funding
2. To insure people are receiving quality services
3. To be recognized as a leader and a provider of choice in the delivery of mental healthcare in our area.

We raise funds from the community to fund our own sliding scale program to help individuals who do not have insurance and qualify financially. We also contract with commercial insurance in addition to Medicaid and Medicare to make sure we are accessible to everyone. We receive broad support from area churches and rely on summer events and partner agency activities through our United Way to generate name recognition in our community. We also maintain good collaborative relationships with other healthcare providers and organizations in our area to maintain a viable referral base. We also hold an annual event fundraiser.

We have a staff of professionals that are committed to serving our community and who come from a variety of fields and licenses. We maintain staff that has at least a Master's level degree. We are located in the heart of downtown Saint Joseph and our location and name are well branded and recognized.

We receive referrals from every targeted category of health care provider including: doctors, hospitals, treatment facilities, mental health providers, and nursing homes. We also provide services for several human service organizations and schools. We are the first choice among many of these sources. We still have a long way to go toward financial stability and are constantly struggling for sufficient funding to meet the need for this demand.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We shared information about our current feedback practices.
  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually

  • What challenges does the organization face when collecting feedback?

    It is difficult to get the people we serve to respond to requests for feedback

Financials

Samaritan Counseling Center, Inc.
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Operations

The people, governance practices, and partners that make the organization tick.

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lock

Connect with nonprofit leaders

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Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

Samaritan Counseling Center, Inc.

Board of directors
as of 01/29/2024
SOURCE: Self-reported by organization
Board co-chair

Mr Bill Cook

Hillyards

Term: 2016 - 2025


Board co-chair

Mrs. Tama Wagner

Chamber of Commerce

Term: 2018 - 2024

Jeff Penland

NPG

Tama Wagner

Chamber of Commerce

Jackie Ross

Attorney

Jane Schwabe

Mosaic Life Care

Janice Heier

Mosaic Life Care

Mark Tietjens

ReeceNichols Ide Capital Realty

Benjamin Parmer

International Xchange Org.

O.L Lanny Ellis

Human Resources

Trinny Wilson

Law Enforcement

Becky Hampton

Healthcare

April Veale

Para Legal

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Organizational demographics

SOURCE: Self-reported; last updated 1/29/2024

Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Female
Sexual orientation
Decline to state
Disability status
Decline to state

Race & ethnicity

Gender identity

Transgender Identity

Sexual orientation

No data

Disability

No data

Equity strategies

Last updated: 02/22/2022

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
Policies and processes
  • We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.