COMMUNITY CLINIC OF SOUTHWEST MISSOURI

Community Clinic

aka Community Clinic   |   Joplin, MO   |  www.joplinclinic.org

Mission

Our mission is to improve the health of people in our community without access to medical, dental, mental health, and vision care.

Ruling year info

1993

Executive Director

Mrs. Stephanie Brady

Main address

701 S Joplin Ave

Joplin, MO 64801 USA

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Formerly known as

COMMUNITY HEALTH CLINIC OF JOPLIN

EIN

43-1643962

NTEE code info

Ambulatory Health Center, Community Clinic (E32)

Medical Disciplines (G90)

Public Health Program (E70)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

It is important to understand that the Clinic provides true ACCESS to medical and dental care to uninsured people. About 85% of all the Clinic patients are employed or have some means of family income; however, they fall into what is called the insurance coverage gap. This gap changes annually because employment and people have ever-changing lives. Therefore, we have new patients each year while we say goodbye to patients that we have assisted in finding new medical homes or as they no longer need the Clinic's support. It is a constant changing process. Since Missouri is one of the states that opted to NOT expand Medicaid coverage. One of the major coverage provisions of the 2010 Affordable Care Act (ACA) is the expansion of Medicaid eligibility to nearly all low-income individuals with incomes at or below 138 percent of poverty ($27,310 for a family of three). While the Medicaid expansion was intended to be national, the June 2012 Supreme Court ruling essentially made it optional.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Medical Care Program

The Medical Program provides diagnosis, treatment, and education to people in need of medical services. We provide both general medical and chronic disease management in our community.

Population(s) Served
Adults
Children and youth
Economically disadvantaged people
Unemployed people
Self-employed people

Provide Dental extractions for adults who are in need of removing a tooth to eliminate pain and infection. We also provide dental hygiene cleanings.

Population(s) Served
Adults
Adolescents
Preteens

To help patients with Chronic illness better self manage theur disease through eliminating or learning to manage stress, anxiety or depression.

Population(s) Served
Families

To help the uninsured individuals with impaired vision to receive timely examination, treatment, education, rehabilitation and/or correction of their vision in our service area. The vision program directly improves a persons ability to read, drive safely, return to work, and live more productive satisfying life.

Population(s) Served
Adults

Where we work

Affiliations & memberships

National Association for Free and Charitable Clinics 2021

Missouri Rural Health Champion 2021

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of patient visits

This metric is no longer tracked.
Totals By Year
Population(s) Served

Children and youth, Adults

Related Program

Medical Care Program

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

This is the total number of total patient visits.

Number of perscription assistance medications distrputed annually.

This metric is no longer tracked.
Totals By Year
Related Program

Medical Care Program

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

The Value of 2021 medication is $1,574,378.34; 2020 is $1,247,140.58; 2019 is $1,353,936.47; 2018 is $993,928.55; of 2017 is $1,234,766.41. This is based on the market value of medication costs.

Number of people recieving flu vaccinations

This metric is no longer tracked.
Totals By Year
Related Program

Medical Care Program

Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Increasing

Context Notes

Our flu shot outreach program has increased dramatically annually. This program has the potential of growing even further as more and more people see the value of flu vaccinations.

Total number of counseling sessions performed

This metric is no longer tracked.
Totals By Year
Population(s) Served

Adults, Ethnic and racial groups, Social and economic status, Gender and sexual identity, Health

Related Program

Chronic Disease Counseling Program

Type of Metric

Input - describing resources we use

Direction of Success

Increasing

Context Notes

Counseling is primarily for anxiety, depression, grief, transition within the workforce and wellness counseling.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

The Clinic's vision is to promote a healthy community through volunteerism, education, treatment, and community resources. We are aiming to accomplish providing a medical home for the uninsured working poor in our community without burdening people with high cost labs, medication, and treatment.

Lots of community collaboration and support from volunteers. We have an amazing network of Specialty Doctors who have even provided surgery's at no cost to our patients.

The Clinic has been accomplishing and developing this coordination of collaborative partners for 26 years. We reach our goals both with grant funded outcomes and board directed outcomes. We diligently work as a team to find solutions for those people in need of medical and dental care.

1) In 25 years, the Clinic has provided over 140,000 individual patient visits for the uninsured and underinsured in southwest Missouri.
2) That equals over $11,477,780.00 dollars in donated medical and dental care for our community.
3) The Clinic provides a resource for people without access to medical care elsewhere. Nearly 80% of our patients are the working poor—they make too much money for Missouri Medicaid but cannot afford marketplace insurance.
4) The Clinic provides internships for Missouri Southern State University foreign language students who provide translation services to our patients.
5) The Clinic receives no state or federal funding, so no tax-payer money is involved in providing care.
6) We start every day with a prayer—praying for our patients, praying for our volunteers and staff, and praying for our community.
7) The Clinic has provided over 6,500 flu shots to individuals in our community without other access.
8) The Clinic works with MSSU, Crowder College, and Franklin Tech to provide nursing and medical assistant students with on-the-job training.
9) The Clinic has assisted 5,100 with dental care.
10) The Clinic started as a once a week, volunteer only service at the First Presbyterian Church. It has grown to provide regular clinics 4 days a week plus specialty clinics in the evenings, Fridays, and Saturdays.
11) The Clinic takes our flu shot clinics out in the community, providing over 5,800 outreach flu shot clinics since 2011.
12) The Clinic partners with MSSU's dental hygiene program to provide dental students with practical experience prior to joining the work force.
13) The Clinic has provided 680 patients with mental health counseling.
14) Our diabetic education program has assisted 4,800 patients learn how to better manage their diabetes since the program started in 2007.
15) Our prescription assistance program has provided over 123,614 medications including diabetic medications and insulin valued at over $10,528,161.80.
16) Coordinated additional social services for patients in need of housing, food, employment, and more.
17) The Clinic partners with Joplin Schools Service Learning program to provide job skills to high school students with disabilities.
18) The Clinic provides a positive, faith-based environment where patients feel cared for, loved, and safe.
19) Patients regularly state that without the Clinic, they do not know what they would do. They strongly believe that the Clinic has saved their life because they have no other option for care.
20) The Clinic provides a place for retired doctors and other professionals to volunteer and be an integral part of helping people in need.
21) The Clinic continues to provide internships to people in the social work, nursing, and mental health fields.
22) The Clinic partners with over 40 foundations, trusts, and businesses to ensure that we are able to provide for people.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We demonstrated a willingness to learn more by reviewing resources about feedback practice.
done We shared information about our current feedback practices.
  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive, We tell the people who gave us feedback how we acted on their feedback, We ask the people who gave us feedback how well they think we responded

  • What challenges does the organization face when collecting feedback?

    It is difficult to find the ongoing funding to support feedback collection, Staff find it hard to prioritize feedback collection and review due to lack of time

Financials

COMMUNITY CLINIC OF SOUTHWEST MISSOURI
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

COMMUNITY CLINIC OF SOUTHWEST MISSOURI

Board of directors
as of 04/14/2022
SOURCE: Self-reported by organization
Board co-chair

Mr. Matt Adrian

Freeman Health Systems

Term: 2022 - 2021


Board co-chair

Mrs. Annamarie Holmes

Mercy Hospital Joplin

Term: 2020 - 2023

Garrett Taylor

Arvest Bank

Robert Sager

Empire District

Grace Ayton

Retired

Jonathan Scales

Adviant, Inc.

Dennis Manley

Mercy Hospital

Dr. Robert Willcoxon

Freeman Surgical Associates

Fred Osborn

Guaranty Bank

Russell Willoughby

Pastor, First Community Church

John Paulson

KCUMB

Russell Willoughby

First Community Church

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Organizational demographics

SOURCE: Self-reported; last updated 4/14/2022

Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Female, Not transgender
Sexual orientation
Heterosexual or Straight

Race & ethnicity

Gender identity

Transgender Identity

Sexual orientation

Disability

Equity strategies

Last updated: 04/19/2021

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We review compensation data across the organization (and by staff levels) to identify disparities by race.
  • We ask team members to identify racial disparities in their programs and / or portfolios.
  • We analyze disaggregated data and root causes of race disparities that impact the organization's programs, portfolios, and the populations served.
  • We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
  • We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
  • We disaggregate data by demographics, including race, in every policy and program measured.
  • We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
Policies and processes
  • We use a vetting process to identify vendors and partners that share our commitment to race equity.
  • We have a promotion process that anticipates and mitigates implicit and explicit biases about people of color serving in leadership positions.
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We have community representation at the board level, either on the board itself or through a community advisory board.
  • We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
  • We measure and then disaggregate job satisfaction and retention data by race, function, level, and/or team.
  • We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.