WEST CENTRAL INDEPENDENT LIVING SOLUTIONS
Solutions for Independent Living Since 1997
Programs and results
What we aim to solve
WILS is working to address the day-to-day issues individuals with disabilities must overcome, as well as the moral and political issues.
Individuals with disabilities cannot participate fully within society; deterrents and obstacles create inaccessible environments creating barriers. The term “disability" results from the interaction between persons with impairments and attitudinal and environmental barriers that hinder an individual's ability to fully and effectively participate in society on an equal basis with others.
Disability is a human rights issue; WILS strive to provide solutions which eliminate the segregation of people with disabilities, offering more interactive approaches, recognizing that people are disabled by environmental factors as well as by their bodies.
WILS ultimate goal is to enable all people with disabilities the opportunity to enjoy the choices and life experiences by minimizing the adverse impacts of impairment and eliminating discrimination and prejudice.
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
Consumer Directed Services
Consumer Directed Services (CDS) program is a Medicaid-based program which helps people with disabilities obtain assistance with personal care and daily activities to live independently and maintain their independence by allowing them to hire personal care attendants.
Ramp Program
WILS Ramp Program constructs ADA wheelchair ramps and other minor home modifications for individuals with disabilities and elderly in order to make their residences accessible.
Transportation Services
WILS Transportation Services offers consumers affordable and accessible transportation to individuals with disabilities and elderly for medical appointments, grocery/essential shopping, education, work, and/or social interaction.
Assistive Technology Program
Assistive technology is a term used to include assistive, adaptive, and rehabilitative equipment for people with disabilities and also includes the process used in selecting, locating, and using the equipment.
Youth Services
Wils Youth Transition program provides the necessary independent living skills and real life experience to youth who face physical access barriers to help them transition into the world successfully and prepare them to live on their own.
Consumer Emergency Assistance
Consumer Emergency Assistance (CEA) funds are limited and are used to help consumers with critical need. The CEA program assists consumers with disabilities who are homeless or at-risk of being homeless with emergency financial assistance.
Where we work
External reviews

Our Sustainable Development Goals
Learn more about Sustainable Development Goals.
Goals & Strategy
Learn about the organization's key goals, strategies, capabilities, and progress.
Charting impact
Four powerful questions that require reflection about what really matters - results.
What is the organization aiming to accomplish?
WILS organizational goal is to continue our mission, diversifying financial sustainability while serving those that need assistance. WILS will remain a leader advocating on critical disability issues and continue to work one-on-one with individuals with disabilities, offering programs and services or connecting them to community resources which allow them to achieve and maintain their independence which will enable them to live as independently as possible. WILS works within communities, and on the state and federal levels towards the removal of barriers, as we explore measures to promote social participation, ranging from health and rehabilitation to education and employment. WILS envisions a community where all individuals can participate fully, unencumbered by physical or attitudinal barriers. In order to accomplish this vision, we endeavor to direct the public sector to promote equality for persons with disabilities; by instilling strategies and proposed policies which will reduce or eliminate environmental barriers and discrimination in contributing to poverty and exclusion.
What are the organization's key strategies for making this happen?
Strategies for inclusion of people with disabilities involves practices and policies designed to identify and remove barriers such as physical, communication, and attitudinal, which hampers the individuals' ability to have full participation in society, just as a person without a disability.
Meeting the complex needs of a person with a disability can cause a great deal of stress – emotional, financial, and even physical. However, finding resources, knowing what to expect, and planning for the future can greatly improve overall quality of life. Following the Independent Living Philosophy of Choice, Control and Change; WILS is able to either directly provide or directly refer individuals with special needs to programs and services specifically targeted towards their needs. Independent living is about people with disabilities having a voice, giving them Choices, which allows them to take Control over their everyday lives and making the Changes they wish to make in order for them to live as independently as they wish to live and participate in their community and society as much as they desire.
Disability is a development issue, capabilities for individuals with disabilities greatly depends on external conditions which can be modified by local, state and federal government action. WILS staff is experienced on advocating on behalf of individuals, as well as, being instrumental in providing individual and systems advocacy on the local, state and federal levels.
WILS is continually strive to find self-sustaining, beneficial opportunities to grow and expand programs and services that improve quality of life, environment, and support our mission of empowering people with disabilities to achieve and maintain their independence.
What are the organization's capabilities for doing this?
WILS independent living programs work to support community living and independence for individuals with disabilities, based on the belief that all people can live with dignity, make their own choices, and participate fully in society. WILS programs provide tools, resources, and supports for integrating people with disabilities into their communities to promote equal opportunities, self-determination, and respect.
WILS is a Center for Independent Living (CIL); a community-based, non-residential, cross-disability, non-profit organization designed, operated by and governed by a staff which at least 51% have a significant disability. Individuals with disabilities, serving people with disabilities, tend to serve as excellent role models, often providing motivation and assistance with developing strategies while offering understanding. CILs are unique in that we operate according to the philosophy of consumer control. Community-based, means services are designed to meet the needs specific to the person so they can live as independently as possible in their own home, in their community.
What have they accomplished so far and what's next?
Responses to disability have changes, prompted largely by the self-organization of people with disabilities. From WILS humble beginning in 1997 of offering few services and programs WILS have steadily grown to an organization which increased the independent living for over 5,000 individuals over the last 5 years in a 6 county, rural area of west-central Missouri.
WILS understands the importance of the fight for disability rights and equal opportunities. Compared to other social programs, the independent living movement accomplishments are only milestones with a very long journey ahead of us. A broad social change upon a critical mass of people in all areas must occur; people must change their beliefs, attitudes, and understanding of disability issues which is necessary to ensure equal opportunities for individuals with disabilities.
We face great challenges but we embrace our vision of a community where all individuals can participate fully, unencumbered by physical or attitudinal barriers.
How we listen
Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.
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How is your organization using feedback from the people you serve?
To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve
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Which of the following feedback practices does your organization routinely carry out?
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What challenges does the organization face when collecting feedback?
It is difficult to get the people we serve to respond to requests for feedback, We don’t have the right technology to collect and aggregate feedback efficiently, Staff find it hard to prioritize feedback collection and review due to lack of time
Financials
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Operations
The people, governance practices, and partners that make the organization tick.
Connect with nonprofit leaders
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- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
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Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
WEST CENTRAL INDEPENDENT LIVING SOLUTIONS
Board of directorsas of 05/06/2022
Bob Crumb
Ron Williams
Christy Millen
Ron Williams
Barbara Mayfield
Board leadership practices
GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.
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Board orientation and education
Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes -
CEO oversight
Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes -
Ethics and transparency
Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes -
Board composition
Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes -
Board performance
Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes