United Cerebral Palsy Heartland

Offering Expert Programs to People Living with Disabilities

aka UCP Heartland   |   St. Louis, MO   |  https://ucpheartland.org/

Mission

At UCP Heartland, our mission is to provide children and adults living with differing abilities extraordinary care and support they need to thrive in school, at home, at work and in their community.

Ruling year info

1969

President & CEO

Mr. Clint Bolser

Main address

4645 LaGuardia

St. Louis, MO 63134 USA

Show more contact info

EIN

44-0579903

NTEE code info

Developmentally Disabled Services/Centers (P82)

Health (General and Financing) (E80)

Health Support Services (E60)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

Sign in or create an account to view Form(s) 990 for 2020, 2019 and 2018.
Register now

Communication

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

People with physical, intellectual, and developmental disabilities of all ages are approximately 13% of the general population, and this percentage is growing steadily. Changes in funding have impacted the operation of programs and services for people with disabilities and their families. In order to meet the changing and critical needs of the growing disability population, UCP Heartland must not only adapt to these needs, deliver choice, and provide individualized outcomes for program participants, but also diversify funding sources in order to provide the highest quality programs and services in the state of Missouri.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Family Support Services

Family Support Services has the goal of providing families with temporary overnight or weekly services that allows relief for families and caregivers. Within Family Support Services, we offer Short Term Facility-Based Respite (non-emergent), Emergency Residential Services, In-Home Supports, and Children's Camps.

Population(s) Served
People with disabilities

The UCP Heartland Employment Resources program helps people living with disabilities identify their skills and interests to achieve a job of their choice. The program provides support to help job candidates develop relationships with co-workers, create a support network and shape their careers. Employment Resources helps program participants work toward independence.

Within UCP Heartland's Employment Resources, UCP Heartland's Talent Connect program helps people begin and maintain careers in the hotel and hospitality industry. Program participants learn industry-related skills, soft skills and how to navigate barriers to employment. The program helps employers in the industry connect with dedicated, talented employment prospects who are industry-trained and ready for long-term, meaningful employment.

Population(s) Served
People with disabilities
Unemployed people

The Adult Day Program provides individualized assistance for adults to choose activities and strengthen their skills. Services correspond with each individual's abilities and includes assistance with social skills, adaptive skills and other skills that foster a greater level of independence. Adult Day Programs also benefit multitude of community groups who visit the centers to perform music, lead educational sessions and share their talents with program participants.

Population(s) Served
People with disabilities

The Columbia Child Development Center (CDC) is a licensed and accredited early care and education center that offers a unique environment where young children of all abilities can learn together. Our collaborative development center integrates early intervention and education, active learning and nurturing relationships.

Half of the CDC's children have a diagnosed disability; the rest of the students are "developing typically." The program helps each child maximize their gifts and unique abilities to prepare them for kindergarten.

Population(s) Served
Infants and toddlers
People with disabilities

This program provides 10 hours a week or 24-hour staff support to people living with disabilities. Staff members assist program participants with all aspects of personal care, cooking, medication, arranging transportation, coordinating medical care, community outings and social activities. Clients live with 1 to 3 roommates.

Population(s) Served
People with disabilities

Where we work

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of clients served

This metric is no longer tracked.
Totals By Year
Population(s) Served

People with intellectual disabilities, People with learning disabilities, People with physical disabilities

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

The number of clients served included clients from all seven programs.

Number of volunteers

This metric is no longer tracked.
Totals By Year
Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

COVID-19 limited our volunteer opportunities in 2020.

Hours of volunteer service

This metric is no longer tracked.
Totals By Year
Type of Metric

Input - describing resources we use

Direction of Success

Increasing

Context Notes

COVID-19 limited our volunteer opportunities in 2020.

Number of new donors

This metric is no longer tracked.
Totals By Year
Type of Metric

Input - describing resources we use

Direction of Success

Increasing

Context Notes

The number of new donors in 2020.

Number of website sessions

This metric is no longer tracked.
Totals By Year
Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

A session is the period time a user is actively engaged with your website, app, etc. All usage data (Screen Views, Events, Ecommerce, etc.) is associated with a session.

Number of website pageviews

This metric is no longer tracked.
Totals By Year
Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

Pageviews is the total number of pages viewed. Repeated views of a single page are counted.

Number of new website visitors

This metric is no longer tracked.
Totals By Year
Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

The number of first-time users.

Number of overall donors

This metric is no longer tracked.
Totals By Year
Type of Metric

Other - describing something else

Direction of Success

Increasing

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

UCP Heartland will become the provider of choice across the state of Missouri for people living with disabilities and their families.

To become the provider of choice across the state of Missouri for individuals living with disabilities and their families, UCP Heartland will accomplish this vision in the following ways:

• Quality and Service Excellence
• Growth
• Talent
• Systems and Facilities
• Visibility

UCP Heartland will utilize strong leadership as well as processes and systems to ensure that all goals are met for the organization.

Due to changing needs within the community, UCP Heartland has expanded its focus to serving people with Down syndrome, autism spectrum disorder, traumatic brain injury, and other physical, developmental, and intellectual disabilities. Last year, UCP Heartland as a region, provided crucial services to a total of 2,286 recipients.

In 2018, we celebrated the grand opening of the newly renovated Gibbs Center for Independence in Jefferson City, which will become the new central Missouri hub for UCP Heartland services. The Employment Resources Program and Residential Services have also expanded to Jefferson City.

In 2019, our new program building in Berkeley, Community Services North (CSN), has twice as much program space as the building it replaced in University City. Community Services North houses our weekday Adult Day program and Saturday Respite Club, as well as our Family Services, Employment Resources, Services Navigator and Residential Services.

We also welcomed Oak Tree Respite house, our beautiful 4,000 square foot emergency respite program in Webster Groves. Oak Tree Respite is the only program of its kind in Missouri, providing 24/7/365 care for families with disabilities who need planned or emergency assistance caring for a loved one.

In September 2021, we celebrated the grand opening of our Autism Services program in Columbia, Missouri. Our Autism Services Program, based on Applied Behavior Analysis (ABA) principles, will provide high quality therapy using evidenced-based practices in a setting where the environment becomes a learning tool. We will use a hybrid approach as the therapy will take place in our center or the child’s natural setting such as, home, school, day care/preschool, etc.

Moving forward, We will achieve well considered growth by offering the highest quality of services with programs that fully integrate clients into the community, integrating all possible technological advances including the use of communication devices with eye gaze technology, and by attracting , developing, and retaining caring and professional staff.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We shared information about our current feedback practices.
  • How is your organization collecting feedback from the people you serve?

  • How is your organization using feedback from the people you serve?

  • With whom is the organization sharing feedback?

  • Which of the following feedback practices does your organization routinely carry out?

  • What challenges does the organization face when collecting feedback?

Financials

United Cerebral Palsy Heartland
lock

Unlock financial insights by subscribing to our monthly plan.

Subscribe

Unlock nonprofit financial insights that will help you make more informed decisions. Try our monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights?
Learn more about GuideStar Pro.

Operations

The people, governance practices, and partners that make the organization tick.

lock

Connect with nonprofit leaders

Subscribe

Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

lock

Connect with nonprofit leaders

Subscribe

Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

United Cerebral Palsy Heartland

Board of directors
as of 9/16/2021
SOURCE: Self-reported by organization
Board chair

Mrs. Kelli Williams

RGA Reinsurance

Term: 2015 - 2021

Ana Archer

Washington University in St. Louis

Jeff Rayfield

Wells Fargo Advisors

Casey Gundlach

Rose International

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Organizational demographics

SOURCE: Self-reported; last updated 06/09/2021

Who works and leads organizations that serve our diverse communities? GuideStar partnered on this section with CHANGE Philanthropy and Equity in the Center.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Male
Disability status
Person without a disability

Race & ethnicity

Gender identity

 

Sexual orientation

No data

Disability

Equity strategies

Last updated: 06/09/2021

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We ask team members to identify racial disparities in their programs and / or portfolios.
  • We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
  • We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
  • We disaggregate data by demographics, including race, in every policy and program measured.
Policies and processes
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We have community representation at the board level, either on the board itself or through a community advisory board.
  • We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
  • We measure and then disaggregate job satisfaction and retention data by race, function, level, and/or team.
  • We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.