PLATINUM2024

Harry S. Truman Children's Neurological Center

Everyone deserves a home where their heart can soar!

aka TNC Community   |   Independence, MO   |  www.tnccommunity.org

Mission

We champion equity and inclusion for individuals with disabilities, inspiring lives of dignity, belonging, and joy.

Ruling year info

1957

Executive Director

Mrs. Kelly McGillis

Main address

12404 E. U.S. Highway 40

Independence, MO 64055 USA

Show more contact info

Formerly known as

TNC Community

Harry S.Truman Children's Neurological Center

EIN

44-0608429

NTEE code info

Developmentally Disabled Services/Centers (P82)

Housing Rehabilitation (L25)

Group Home (Long Term (P73)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

Sign in or create an account to view Form(s) 990 for 2022, 2021 and 2020.
Register now

Communication

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

TNC has provided individualized, residential care to people with intellectual and developmental disabilities since 1949. We believe everyone deserves a home where their heart can soar! TNC supports adults with severe IDD who require 24-hour-per-day support to live safe, healthy, fulfilling lives; and specializes in care for the medically fragile. Dedicated nurses and staff ensure each individual’s complex medical and personal care needs are met, without limiting community involvement. We also provide community integration services to individuals who need part-time support to achieve more independence. Medicaid is TNC’s main source of funding, which doesn't cover the level of care these vulnerable individuals need and deserve. TNC is grateful for generous people and foundations that make it possible to offer the highest quality services to individuals with IDD, with a mission-motivated team of caregivers and staff.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Residential Program/Community Living

24-hour personal care for adults with intellectual and developmental disabilities in a residential setting.

Population(s) Served
Adults

TNC works with some individuals who live independently with intellectual and developmental disabilities in their own or their family homes for several hours each month to support their efforts to access community resources, get involved in their community, strengthen social networks, and increase their independence.

Population(s) Served
People with disabilities

Where we work

Accreditations

Commission on Accreditation of Rehabilitation Facilities (CARF) - Employment and Community Services - 3 Year Accreditation 2009

Commission of Accreditation of Rehabilitation Facilities (CARF) - Community Housing - 3 year 2012

Commission of Accreditation of Rehabilitation Facilities (CARF) - Community Housing - 3 year 2009

Commission of Accreditation of Rehabilitation Facilities (CARF) - Community Housing - 3 year 2015

Commission of Accreditation of Rehabilitation Facilities (CARF) - Community Housing - 3 year 2018

Commission of Accreditation of Rehabilitation Facilities (CARF) - Community Housing - 3 year 2021

Awards

Impact in Excellence Award 2022

Nonprofit Connect

Nonprofit Business of the Year 2022

Independence Chamber of Commerce

Affiliations & memberships

Independence Chamber of Commerce 2016

United Way Member Agency 2016

Nonprofit Connect of Greater Kansas City 2017

North Kansas City Business Council 2021

Rotary Club of Lee's Summit, Missouri 2021

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of adults with disabilities living in congregate care facilities

This metric is no longer tracked.
Totals By Year
Population(s) Served

Seniors, People with intellectual disabilities

Related Program

Residential Program/Community Living

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

This number changes regularly as we welcome new individuals into TNC homes as others may relocate or pass on.

Number of people aged 65+ receiving home care

This metric is no longer tracked.
Totals By Year
Population(s) Served

People with disabilities

Related Program

Residential Program/Community Living

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

Individuals in TNC homes have severe intellectual and developmental disabilities. Their support needs increase with age. Our expert Health Team helps individuals live long, healthy lives.

Our Sustainable Development Goals

SOURCE: Self-reported by organization

Learn more about Sustainable Development Goals.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

Consistently provide the highest quality services to individuals with intellectual and developmental disabilities, providing ongoing opportunities to pursue their goals and interests in safe, healthy home and community environments, while advocating for interdependent living, and meaningful community education and inclusion.

Attract and retain a quality workforce.

Nimbly respond to the ever-changing consequences of the COVID-19 pandemic by implementing guidelines and protocols that ensure the health and safety of the individuals we support as well as our staff.

A 1 - Promote TNC culture of exceptional service
A 2 - Increase community integration for our supported individuals

B 1 - Provide innovative programs that retain and expand our workforce

C 1 - Optimize budget compliance and efficiencies
C 2 - Increase number of people served
C 3 - Increase philanthropic donations and grants

E 1 - Ensure compliance with all COVID-19 DMH and CDC directives

TNC Community's senior leadership and managerial staff align their work with the organization's strategic plan goals. Leaders encourage involvement at all levels, including direct care staff, volunteers, and governing organizations to optimize compliance with standards by which TNC is measured.

TNC regularly engages staff, supported individuals, and our individuals' families and guardians to assess satisfaction with TNC services, respond to changing wants and needs, and gauge progress toward goals.

TNC's Human Resources Team implements and tracks programming to recruit and retain staff, and ensures ongoing training opportunities.

Leadership is highly engaged with aligned organizations and ensures timely implementation of health and safety protocols.

TNC Successes for an Underserved Population: An individualized, person-centered approach has guided TNC’s work since 1949, and our commitment to empowering individuals with intellectual and developmental disabilities to achieve their fullest potential has guided our resilience through cultural shifts and challenges.

• Since our founding in 1949, TNC has emphasized individualized care, education, and participation in the community for severely disabled individuals who often cannot be accommodated through broader IDD programs.

• Transition from congregate care to group homes – In 2001, TNC worked with Missouri’s Department of Mental Health to close our large facility and shift to a group homes model. TNC's board and staff worked closely with DMH and Jackson and Clay counties’ boards of services to develop a system of residential care that is entirely consumer focused and centered.

• TNC has consistently earned the highest possible 3-year accreditation from the Commission on Accreditation of Rehabilitation Facilities (CARF) since 1986.

• COVID-19 Pandemic Response:
o TNC was Missouri’s first DD provider to begin COVID-19 vaccinations in January 2021, completing additional clinics in February and March, immunizing all eligible supported individuals and a high percentage of staff.
o Achieved forgiveness of CARES Act PPP Loan
o Implemented telehealth and on-site services to provide necessary care not readily available through office and hospital visits due to the pandemic. Positive outcomes for our individuals’ health and comfort ensure these services will be maintained in perpetuity.
o Remodeled space at a TNC group home to provide safe COVID quarantining and treatment in a safe, comfortable environment.

• Growth:
o Within the first quarter of 2021, TNC had expanded by adding Community Integration programming through an Independent Living Assistance Program and increasing the number of individuals served by 50% from 2020.
o TNC increased the number of residential sites where we provide around-the-clock support for individuals with IDD from 10 in 2020 to 13 in 2021.
o This growth is extraordinary, because the national trend in IDD services according to a September 2021 ANCOR report is that most providers are not accepting referrals (77%) and the many (58%) are cutting services due to financial and staffing impacts of the pandemic.

• Honors:
o Received the 2022 Excellence in Impact Award from Nonprofit Connect
o In 2022 TNC Community was honored by the City of Independence Economic Development Council by being named the Nonprofit Business of the Year

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We demonstrated a willingness to learn more by reviewing resources about feedback practice.
done We shared information about our current feedback practices.
  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive, We tell the people who gave us feedback how we acted on their feedback, We ask the people who gave us feedback how well they think we responded

  • What challenges does the organization face when collecting feedback?

    Staff find it hard to prioritize feedback collection and review due to lack of time, Communication barriers must be overcome, requiring multiple formats for feedback collection.

Financials

Harry S. Truman Children's Neurological Center
lock

Unlock financial insights by subscribing to our monthly plan.

Subscribe

Unlock nonprofit financial insights that will help you make more informed decisions. Try our monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights?
Learn more about GuideStar Pro.

Operations

The people, governance practices, and partners that make the organization tick.

lock

Connect with nonprofit leaders

Subscribe

Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

lock

Connect with nonprofit leaders

Subscribe

Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

Harry S. Truman Children's Neurological Center

Board of directors
as of 02/12/2024
SOURCE: Self-reported by organization
Board chair

Mr. Doug Hall

Mussleman & Hall - retired CEO

Term: 2021 - 2024

Doug Hall

Retired CEO, Mussleman & Hall; Parent of TNC-supported Individual

Jerry Cornell

Retired

Tonya Simmons

Central Bank of the Midwest

Billy Wilkinson

TNC-Supported Individual

Curtis Elliott

TNC-Supported Individual

Amanda Kumma-Reeves

MarksNelson

Alan Flory

Community Volunteer

Gary Schneiders

COO/Vice-President WorkSource

Gino Taylor

Truman Medical Center

Rickey Pierce

Hawthorn Bank

Carol Richardson

Parent of TNC-supported Individual

Andrew Castillo

Engineer

Cindy Isabel

Isabel Consulting

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Not applicable

Organizational demographics

SOURCE: Self-reported; last updated 1/25/2024

Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Female, Not transgender
Sexual orientation
Heterosexual or Straight
Disability status
Person without a disability

Race & ethnicity

Gender identity

Transgender Identity

Sexual orientation

No data

Disability

Equity strategies

Last updated: 01/28/2022

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
Policies and processes
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We have community representation at the board level, either on the board itself or through a community advisory board.
  • We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.