PLATINUM2023

Mosaic Counseling Centers of East Texas, Inc.

Counseling. Connection. Community

Mission

Mosaic Counseling Center of East Texas exists to build a healthier community by uniting mind, body, and spirit through counseling, connection and community, honoring individual beliefs and practices.

Ruling year info

2011

Executive Director

Christopher Taylor

Main address

100 E Ferguson Suite 602

TYLER, TX 75702 USA

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Formerly known as

Samaritan Counseling Center of Tyler, Inc.

Samaritan Counseling Center of East Texas, Inc.

EIN

45-2047833

NTEE code info

Other Mental Health, Crisis Intervention N.E.C. (F99)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

Mosaic Counseling Centers exists to address several key issues in mental health, including access to care, affordability of care and quality/continuity of care.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Therapy

Our therapies including traditional psychotherapy, cognitive behavioral therapy, ERP, neurofeedback (brain training), EMDR, play therapy, EFT, and a wide range of others that are unique to each client and their desire.

Population(s) Served

Mosaic offers a variety of groups and classes to support mental wellness. A complete listing is available on the organization's website.

Population(s) Served
Adults
Children and youth
Adults
Children and youth

Where we work

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of therapy hours provided to clients

This metric is no longer tracked.
Totals By Year
Related Program

Therapy

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

These hours do NOT include the total number of sessions provided by Mosaic as many are provided in house to other nonprofits, hospitals and related entities, and were not reported in some years.

Our Sustainable Development Goals

SOURCE: Self-reported by organization

Learn more about Sustainable Development Goals.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

Mosaic aspires to offer mental health care that is affordable, which we accomplish by offering a discounted fee structure based on household income, by offering payment plans when financial criteria are met, by accepting a broad range of commercial insurance and employer supported plans, single-case agreements and partnerships with other nonprofits. We also aspire to make care accessible, by offering video-based counseling, late day appointments, some weekend appointments and where appropriate, satellite locations in rural areas. Finally we aspire to produce high quality care by working alongside existing healthcare providers, spiritual/family/social supports to ensure care for the mind, body and spirit is integrated.

Mosaic aspires to offer mental health care that is affordable, which we accomplish by offering a discounted fee structure based on household income, by offering payment plans when financial criteria are met, by accepting a broad range of commercial insurance and employer supported plans, single-case agreements and partnerships with other nonprofits. We also aspire to make care accessible, by offering video-based counseling, late day appointments, some weekend appointments and where appropriate, satellite locations in rural areas. Finally we aspire to produce high quality care by working alongside existing healthcare providers, spiritual/family/social supports to ensure care for the mind, body and spirit.

Through these activities, we hope to build a healthier community that eliminates stigma around mental health, builds healthier children with effective coping tools, reduced trauma and by offering appropriate care at the appropriate time during difficult circumstances. We also focus our efforts on attracting, retraining and educating professional staff to ensure that we are culturally competent to serve all human beings in need of mental health care.

Mosaic has a strong network of support, from board members, senior leadership, and exceptional staff to thoughtful donors and grant making entities, but also strong partnerships with local colleges and universities, hospitals, schools, nonprofits and other community partners. Our leadership in the community ensures that we have a seat at the table to ensure East Texans receive mental health care when they need it.

Key highlights include: launching video-based mental health counseling; integration of mental health counseling into the WIC (women, infants, children) program, integration of mental health counseling into low-cost primary care settings; groups and classes that build emotional resilience and social emotional learning in children, providing more than 10,000 counseling hours each year and continuing to add professional staff that reflect the community we serve.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We shared information about our current feedback practices.
  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive, We tell the people who gave us feedback how we acted on their feedback, We ask the people who gave us feedback how well they think we responded

  • What challenges does the organization face when collecting feedback?

    It is difficult to get the people we serve to respond to requests for feedback, We don’t have the right technology to collect and aggregate feedback efficiently, The people we serve tell us they find data collection burdensome

Financials

Mosaic Counseling Centers of East Texas, Inc.
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Operations

The people, governance practices, and partners that make the organization tick.

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lock

Connect with nonprofit leaders

Subscribe

Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

Mosaic Counseling Centers of East Texas, Inc.

Board of directors
as of 10/23/2023
SOURCE: Self-reported by organization
Board co-chair

Dr Amy Hayes

University of Texas at Tyler

Term: 2021 - 2023


Board co-chair

Mr Henry Bell, III

Tyler Chamber of Commerce

Term: 2022 - 2023

Stuart Baskin

Andrew Adams

Henry Bell III

Andrew Schmitt, Ph. D.

David Teegarden, M.D.

Steuart Heaton, M.D.

Amy Hayes, Ph.D.

Jon Rowan

Jarad Kent

Dianne Williamson

Maritza Bedolla

Kara Camp

Greg Grubb

Lauri Anderson

Ebb Torres

Sandy Junek

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Organizational demographics

SOURCE: Self-reported; last updated 10/23/2023

Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Male, Not transgender
Sexual orientation
Heterosexual or Straight
Disability status
Person without a disability

Race & ethnicity

Gender identity

Transgender Identity

Sexual orientation

No data

Disability

No data

Equity strategies

Last updated: 10/23/2023

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We review compensation data across the organization (and by staff levels) to identify disparities by race.
  • We ask team members to identify racial disparities in their programs and / or portfolios.
  • We analyze disaggregated data and root causes of race disparities that impact the organization's programs, portfolios, and the populations served.
  • We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
  • We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
  • We disaggregate data by demographics, including race, in every policy and program measured.
  • We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
Policies and processes
  • We use a vetting process to identify vendors and partners that share our commitment to race equity.
  • We have a promotion process that anticipates and mitigates implicit and explicit biases about people of color serving in leadership positions.
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We have community representation at the board level, either on the board itself or through a community advisory board.
  • We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
  • We measure and then disaggregate job satisfaction and retention data by race, function, level, and/or team.
  • We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.