HAVEN SERVICES

WE ARE A SAFE HAVEN FOR YOUR FINANCIAL AND HOUSING CRISIS

aka HAVEN NEIGHBORHOOD SERVICES   |   Los Angeles, CA   |  www.havenservices.org

Mission

Our mission is to financially empower vulnerable communities in Los Angeles by providing no-cost financial education and services to end their financial crisis.

Ruling year info

2016

Executive Director

Erika Toriz

Deputy Director

Noel Lopez

Main address

3655 South Grand Avenue Suite 240

Los Angeles, CA 90007 USA

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EIN

45-2573244

NTEE code info

Economic Development (S30)

Other Housing Support Services (L80)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Programs and results

What we aim to solve

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Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Financial Capability, Housing, and Supportive Services

Haven Neighborhood Services has a three-prong approach to financially empowering communities through financial capability work and housing security efforts:
1) Financial and Housing Education Workshops, concerning In-person, Online, and Computer-Based Instruction (CBI) Financial Literacy, First-Time Homebuyer, Online Banking;

2) Financial Coaching and Housing Counseling Services, such as Bank Account Enrollment Assistance, Credit/Debt Management, Foreclosure Prevention, Identity Theft Recovery, Volunteer Income Tax Assistance (VITA), Pre-Purchase Home, Rental Assistance, Refinance; and

3) Supportive Services, including organization collaboration that streamlines referrals to over 75+ local partners, to provide financial intervention and supportive services to address the immediate needs of our clients.

Population(s) Served
Adults
Children and youth
Ethnic and racial groups
Families
Economically disadvantaged people

Where we work

Financials

HAVEN SERVICES
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

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HAVEN SERVICES

Board of directors
as of 07/21/2022
SOURCE: Self-reported by organization
Board chair

Alvin Lee Frank

Paul Kurkjian

Audrey Perrot

Patricia McDonald

Theresa Don Lucas

Alvin Lee Frank

Bruce Gambiner

Nora Perez

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Organizational demographics

SOURCE: Self-reported; last updated 7/21/2022

Who works and leads organizations that serve our diverse communities? GuideStar partnered on this section with CHANGE Philanthropy and Equity in the Center.

Leadership

The organization's leader identifies as:

Race & ethnicity
Hispanic/Latino/Latina/Latinx
Gender identity
Female, Not transgender (cisgender)
Sexual orientation
Heterosexual or Straight

The organization's co-leader identifies as:

Race & ethnicity
Hispanic/Latino/Latina/Latinx
Gender identity
Male, Not transgender (cisgender)
Sexual orientation
Heterosexual or Straight
Disability status
Person without a disability

Race & ethnicity

Gender identity

 

Sexual orientation

Disability

Equity strategies

Last updated: 07/21/2022

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We review compensation data across the organization (and by staff levels) to identify disparities by race.
  • We ask team members to identify racial disparities in their programs and / or portfolios.
  • We analyze disaggregated data and root causes of race disparities that impact the organization's programs, portfolios, and the populations served.
  • We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
  • We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
  • We disaggregate data by demographics, including race, in every policy and program measured.
  • We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
Policies and processes
  • We use a vetting process to identify vendors and partners that share our commitment to race equity.
  • We have a promotion process that anticipates and mitigates implicit and explicit biases about people of color serving in leadership positions.
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We have community representation at the board level, either on the board itself or through a community advisory board.
  • We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
  • We measure and then disaggregate job satisfaction and retention data by race, function, level, and/or team.
  • We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.