PLATINUM2023

Open Door Legal

The Law Belongs to All of Us

San Francisco, CA   |  http://opendoorlegal.org

Mission

We're working to dramatically reduce poverty by pioneering the country's first system of universal access to legal help, starting in San Francisco's communities of color.

Ruling year info

2013

Executive Director

Adrian Tirtanadi

Director of Legal Services

Virginia Taylor

Main address

60 Ocean Ave

San Francisco, CA 94112 USA

Show more contact info

Formerly known as

Bayview/Hunters Point Community Legal

EIN

45-3360280

NTEE code info

Legal Services (I80)

Civil Rights, Advocacy for Specific Groups (R20)

Public Interest Law/Litigation (I83)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Blog

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

Open Door Legal is an award-winning nonprofit pioneering the country’s first system of universal access to legal aid, starting in San Francisco’s communities of color.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Direct Legal Services

We’ve designed our program to maximize client outcomes and the guest experience, and to ensure nobody who is income-qualified, has a legal problem, and resides in our service area is turned away from services. Guests can complete our intake form on our website or by visiting one of our offices, which currently have drop-in hours M-F. Guests are then given an appointment based on the triage priority of their issue within one of seven practice groups. At their appointment, they will meet with an attorney who can make a determination on their case plan and sign retainers. Warm referrals are made when appropriate. The entire process is streamlined and managed using our custom-built best-in-class case management technology.

Population(s) Served
Economically disadvantaged people
Ethnic and racial groups

Where we work

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Total number of people housed

This metric is no longer tracked.
Totals By Year
Related Program

Direct Legal Services

Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Increasing

Context Notes

The total number of people housed, either by preventing their eviction or by removing/appealing a barrier to housing that directly and immediately leads to them obtain housing.

Total number of family conflicts resolved

This metric is no longer tracked.
Totals By Year
Related Program

Direct Legal Services

Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Increasing

Context Notes

This metric includes most successful family law cases, including child custody and domestic violence issues, where violence ends and family conflicts are resolved, or where an adoption is granted.

Total value of immediate assets created or debt canceled

This metric is no longer tracked.
Totals By Year
Related Program

Direct Legal Services

Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Increasing

Context Notes

The total value of awards or canceled debt found in court orders or settlements on behalf of low-income clients. Increases in income are counted for 12 months form award.

Estimated value of assets protected

This metric is no longer tracked.
Totals By Year
Related Program

Direct Legal Services

Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Increasing

Context Notes

The est. total value of assets saved via estate planning, probate, or by remedying fraud.

Number of clients assisted with legal needs

This metric is no longer tracked.
Totals By Year
Related Program

Direct Legal Services

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

Only includes cases closed in reported year. Does not include people who come for a consultation, but with whom we do not sign a letter of engagement or otherwise formally represent

Our Sustainable Development Goals

SOURCE: Self-reported by organization

Learn more about Sustainable Development Goals.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

We believe that legal representation is the most effective way to address poverty in America. In fact, we’ve calculated a 1:21 social return on investment. This means that for every $1 we spent, we generated $21 in immediate and long-term financial benefits. This social ROI is likely higher than any other anti-poverty intervention, and the upstream nature of our work means that we are able to create real, lasting change.

Take the story of Claudia, one of our early clients. For 8 years, she was trapped in an abusive relationship. Ample medical documentation proved she was a victim, but when her husband called the police to report that she had hit him, they didn’t believe any of it. They arrested her. She spent five days in jail and when she was released, she was given a restraining order that prevented her from going home, seeing her children, even getting a change of clothes. She ended up homeless. Claudia visited agency after agency, asking for help on a trial that would let her go back home. She was turned away from five agencies before she found Open Door Legal.

Our attorneys represented Claudia at a three-day trial, got her back into her home, and got her abuser out. We also helped her get child support and, most importantly, full custody of her children. We even helped her get a divorce, despite the fact that her abusive husband tried to hide the community assets. Claudia has been able to stay stably housed ever since. She has re-entered the workforce and even completed her citizenship. And all of this cost a tiny fraction of what homeless services or subsidized housing would have.

To learn more about our solution and hear more of Claudia’s story, visit https://opendoorlegal.org/

A good analogy for our work is a general hospital. General hospitals ensure everyone can get medical care, for any kind of medical issue, within a defined area. We’re creating the same thing, but instead of addressing health care, we’re addressing injustice. In the system we’ve built, we’ve been able to successfully represent low-income neighbors in over 35 areas of law.

In fact, deterrence theory strongly supports the idea that this strategy is the one that’s most effective at changing the behavior of bad actors. Research shows that bad actors who would violate the law--be it nefarious banks, landlords, or domestic abusers--are far more responsive to the likelihood of punishment than the severity of punishment. This means that universal access has a systemic effect on how our neighbors are treated - far more than any other strategy attempting to protect the rights of low-income people of color. Ultimately, we envision a future where all preventable injustice is stopped.

We’ve assembled a best-in-class team to pioneer universal access. Our program staff have proven capable of handling more cases, in more areas of law, with the same or better outcomes, per person, than many experts thought was possible. Part of our success is due to the development of our own case management application, which dramatically streamlines our workflows and improves our efficiency.

We opened for services in 2013 and our first year budget was a mere $35,000 - enough to pay our founders minimum wage as they handled hundreds of cases. Within 8 years we have grown our budget 100x and become a recognized innovator in our field.

Our service area now encompasses 40% of the low-income population in San Francisco. And within the next three years, we hope to finish scaling city-wide, make San Francisco the first city in the country with universal access to legal help, and become a model for national replication. We plan to usher in the day when the law truly belongs to all of us.

Financials

Open Door Legal
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

Open Door Legal

Board of directors
as of 02/21/2023
SOURCE: Self-reported by organization
Board chair

Kathy Chao

Olivier Schreiber & Chao LLP

Michelle Carrington

Kathy Chao

Chao Legal

Melanie Hamburger

Marin City Health and Wellness

Jared Liederman

Draper Richards Kaplan

Bart Volkmer

Dropbox

Mira Park

Wells Fargo

Gary Whitehouse

David Lisson

Davis Polk & Wardwell LLP

Amy Chiu

IBM Watson Health

Amanda Hunt

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? No

Organizational demographics

SOURCE: Self-reported; last updated 6/30/2022

Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.

Leadership

The organization's leader identifies as:

Race & ethnicity
Multi-Racial/Multi-Ethnic (2+ races/ethnicities)
Gender identity
Male, Not transgender (cisgender)
Sexual orientation
Heterosexual or straight
Disability status
Person without a disability

The organization's co-leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Female, Not transgender (cisgender)
Sexual orientation
Heterosexual or straight
Disability status
Person without a disability

Race & ethnicity

No data

Gender identity

No data

 

No data

Sexual orientation

No data

Disability

No data