GOLD2023

DAVIDS REFUGE INC

Caring for the Caregiver

East Syracuse, NY   |  www.davidsrefuge.org

Mission

Our mission is to provide respite, resources and support for parents and guardians of children with special needs or life threatening medical conditions where they will be refreshed, restored and renewed in their role as caregivers.

Ruling year info

2013

Executive Director

Kate Houck

Main address

5800 Heritage Landing Dr Suite B

East Syracuse, NY 13057 USA

Show more contact info

EIN

45-3686680

NTEE code info

Patient Services - Entertainment, Recreation (E86)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Programs and results

What we aim to solve

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Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Overnight Respite Services

Parents who qualify are offered an all expense paid 2-night respite at a local Bed and Breakfast where they are offered the chance to rest, restore and reconnect. They are also given the opportunity to connect with other parents on the same journey.

Population(s) Served
Caregivers
Families

Our wellness programming offers caregivers and their families access to mental, physical, nutritional, spiritual and financial wellness education.

Population(s) Served

Our community programming offers opportunities for caregivers and their families to connect with others on the same journey and fill their annual calendar with fun! This also includes our Caregiver Summit and Wellness Retreat offered at large scale hotels and includes a full day and overnight opportunity for caregivers to connect with others, education about caregiver burnout and an overnight respite.

Population(s) Served
Caregivers
Families
Parents
Caregivers
Families
Parents

Where we work

Awards

Best Places to Work in CNY 2020

CNY Business Journal

Affiliations & memberships

Best Places to Work in Central New York 2020

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

Our vision is to become a community nationally recognized for empowering caregivers to lead their families with strength and grace. Our goal is to continue to expand our reach so that more caregivers are restored and refreshed annually. In the next 5 years, we will grow from serving hundreds to thousands of caregivers and have a larger geographic presence including staff and extensive volunteers in each of our markets. We will grow our programs outside of Respite Weekends so that parents can participate at any stage in their journey of caregiving.

- Grow a base of support in Rochester NY to begin to develop our presence in this community.
- Start a legacy/endowment program to encourage large level giving that will lead to long term sustainability.
-Develop our Board of Directors and other committees to include diversity and skill.
- Develop our staff and empower team members to think creatively about serving caregivers.
- Continue to increase our annual services so that more parents will feel loved and supported. This will happen with the continued success in our philanthropy.

With our current Board and Staff we have the ability to continue our slow and steady growth. One of our organizations largest strengths is our ability to plan and then implement these plans. Our Staff is on the same page as our board so we are all moving together in the same direction. There is great communication between the board and the Executive Director so we have consistent messaging going to our staff, volunteers and donors. We excel at keeping our donors informed and are transparent. The community continues to learn more and more about the impact of our services and trust is built. We are confident in our abilities to meet our goals in the next 5 years and beyond with the support of a consistent and dedicated donor base.

In the past 8 years we have accomplished so much! We have moved from a small start-up organization in 2012 serving 43 parents each year to what we are today- serving 350 couples each year, and offering extensive year round programming and support. We have a well developed Board of Directors and a healthy committee structure to ensure we look at all parts of our business effectively. We have also started an endowment fund to support our vision for long term growth and sustainability. We have worked on our systems and internal structure to ensure we have a well developed and secure system to maintain our records for both the families we serve and our donors. As stated above, our plans will continue to point us towards further growth and sustainability!

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We demonstrated a willingness to learn more by reviewing resources about feedback practice.
done We shared information about our current feedback practices.
  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve

  • Which of the following feedback practices does your organization routinely carry out?

  • What challenges does the organization face when collecting feedback?

    We don’t have the right technology to collect and aggregate feedback efficiently, Staff find it hard to prioritize feedback collection and review due to lack of time

Financials

DAVIDS REFUGE INC
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

Subscribe

Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

DAVIDS REFUGE INC

Board of directors
as of 08/24/2023
SOURCE: Self-reported by organization
Board chair

James Godleski

Retired

Term: 2022 - 2025

Warren Pfohl

Co-Founder

Carolyn Hendrickson

Rescue Mission

Wills Mahoney

Plowz & Mowz

Craig Zinserling

CRAL, INC

Jessica Charboneau

Syracuse City School District

Steve Mitchell

Business Machines Equipment

James Godleski

Mirabito Energies

Chris Panebianco

SecureIt

April Brissette

BHG

Dr. Tashika Gomez

Hippity Hop Pediatrics

Patrick Rohe

Rockbridge

Brandi Ginty

Inkible

Pierre Morrisseau

OneGroup

Matt Willis

Alan Byer Volvo

Bill Kirchoff

Specialty Coffee Association

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? No

Organizational demographics

SOURCE: Self-reported; last updated 8/24/2023

Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Female, Not transgender
Sexual orientation
Decline to state
Disability status
Person without a disability

Race & ethnicity

Gender identity

Transgender Identity

Sexual orientation

No data

Disability