Free Range Health

Healthcare where you need it most!

Marysville, WA   |  https://www.freerangehealth.org

Mission

Free Range Health provides low-cost mobile integrative health care to underserved individuals and communities.

Notes from the nonprofit

As seniors and elders begin to face the reality of reduced coverage under Medicare and a reduction in their Social Security benefits, the decentralized and cost-efficient delivery model of Free Range Health will be an essential part of filling the void. This medicine works, and it is relatively inexpensive. Please support our organization and help to make truly effective and affordable healthcare available to all!

Ruling year info

2013

Executive Director

Dr. Cole Alexander

Main address

1242 State Ave Suite I, PMB# 149

Marysville, WA 98270 USA

Show more contact info

EIN

45-4395933

NTEE code info

Health Support Services (E60)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Blog

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

East Asian medicine is an effective and inexpensive way to provide high-quality health services to a large number of people. Lack of proper understanding and slow change on the part of the Western medical establishment means many low-income or underserved communities go without access to this inexpensive form of treatment. Free Range Health works to build access to and awareness of the powerful impact of East Asian medicine to solve our country's healthcare crisis.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Low-Cost In-Home Acupuncture Services

Free Range Health will travel to treat homebound or disabled patients in their homes or long term care facility.

Population(s) Served
Seniors
Caregivers

Providing those with mobility challenges affordable access to high-quality Chinese herbal formulation. The teleHerb® service is available to patients over the phone from a place that is convenient for them.

Population(s) Served
Seniors
Adults

Free Range Health operates weekly community acupuncture clinics at senior centers across the county. There is usually a waiting list for the almost 100 appointments available each week. Our decentralized model allows us to provide access to affordable and effective healthcare services to over 500 underserved seniors each year.

Population(s) Served
Seniors
Adults

Where we work

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of low-cost treatments provided

This metric is no longer tracked.
Totals By Year
Population(s) Served

Adults, Seniors

Related Program

Low-Cost Mobile Community Acupuncture for Seniors!

Type of Metric

Output - describing our activities and reach

Direction of Success

Decreasing

Context Notes

This reflects the total number of low-cost treatments that were accessed by patients before COVID closures stopped services in March 2020 . These are totals across all of our mobile clinic sites.

Number of new clients within the past 12 months

This metric is no longer tracked.
Totals By Year
Population(s) Served

Adults, Seniors

Related Program

Low-Cost Mobile Community Acupuncture for Seniors!

Type of Metric

Output - describing our activities and reach

Direction of Success

Holding steady

Context Notes

This reflects the number of unique new patients accessing services from Free Range Health for the first time.

Number of clients served

This metric is no longer tracked.
Totals By Year
Population(s) Served

Adults, Seniors

Related Program

Low-Cost Mobile Community Acupuncture for Seniors!

Type of Metric

Output - describing our activities and reach

Direction of Success

Holding steady

Context Notes

The COVID pandemic closed all of our senior center host sites in March 2020. We were unable to add new clients during that time. We were also unable to continue serving existing during closure.

Our Sustainable Development Goals

SOURCE: Self-reported by organization

Learn more about Sustainable Development Goals.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

Free Range Health seeks to overcome mobility challenges that create barriers between patients and affordable, high quality acupuncture and East Asian medicine services. We do this by decentralizing our approach to health care and offering our services at a significantly reduced rate from the private market. Patients can afford to come as often as needed, and they no longer need to travel to their provider for treatment. We bring the services to where it is most convenient for the patient and primary caregivers.

First, we partner with local senior centers and other community spaces to host our mobile community acupuncture clinics. This allows people with limited mobility the opportunity to access our services in a place they already have a plan for attending. By layering our services into the services of our host location, our patients do not need to overcome the burden of travelling long distances in order to access valuable services.

Next, our In-Home Treatments, teleHerb® service, and teleNutrition™ service are designed to meet the needs of patients unable to leave their homes. Instead of placing the burden on the patient or caregiver to come up with a strategy for bringing the patient to the provider, we shoulder the burden by bringing care to the patient. Many homebound individuals go without essential care because it is too difficult to leave the house. We solve this problem for them.

Finally, we are working to build a national organization of chapters in every state with integrative and alternative providers that will begin to standardize this model and bring it to the wider population.

At this time our capabilities are limited. As a young organization defining a unique approach to providing services, we lack much of the infrastructure and support that more established causes may have. Every step of the way is a step into the unknown, which requires an efficient use of resources and community support. As awareness of our work and our decentralized approach is spreading, we hope to attract more support from new sources.

Currently, our top priority is to create financially sustainable services by reducing repetitive business processes using cloud-based automation technology. Free Range Health takes advantage of the Salesforce Foundation donation of Salesforce.com access. We have devoted significant resources to customizing the platform to our specific business processes and needs.

At the end of 2018, we have completed the donor management and reporting phase of this transformation. Our donation tracking, donation acknowledgements, and donor cultivation are now automated, which is providing considerable returns on the investment. We are saving many employee hours and the associated costs, and these resources can be redirected to expanding and improving our services to patients and communities.

The next steps we will take involve several other areas of our organization. First, we will begin automating our patient intake process. We have completed the process of translating our documents into Spanish, Japanese, Chinese, Korean, and Russian. Soon, patients will be able to fill out documents and answer health questions in the language that is most convenient for them. After that, we will begin automating our provider processes to help collect deeper patient health information to be used for diagnosis and selection of treatment protocols.

We will also be automating our grant seeking processes. This will allow for better tracking and management of our outside funding efforts, and it will allow us to better consolidate and roll-out program related content in a quick and easy manner.

These improvements are expensive, and they mean we have not focused heavily on expanding our core services. In reality, we can't realistically begin a true expansion until these processes are automated. Even though our model is very inexpensive compared to other centralized health care services, the overhead costs are still too great to sustain with rapid expansion.

Automation technology will allow us to scale our organization and services to wherever we are invited in the future.

In the 8 years since we began offering our services, we have expanded to three locations providing over 70 low-cost treatments each week. Over that 8 year period, we have provided over 25,000 low-cost treatments to more than 2,500 people. We now have 8 volunteers. We have successfully designed a working model of how to expand to new locations, and we are poised to begin ramping up our telemedicine and in-home services.

We are building a network of supporters who value the work we do and support that work financially. Our donations and grant revenue has increased year-after-year, and we hope to continue that trend as we move into 2018.

We are still struggling to fully realize our vision of using technology to unify our administrative infrastructure. This is a massive undertaking, but when it is accomplished, it will pave the way to easily and quickly build chapters across the nation.

We are also limited in the number of clinics we can open. This is because our programs have grown to the point where they are mostly self-sufficient, but there is not yet the community support to cover the costs of recruiting and supporting highly trained, well-qualified acupuncture professionals at a living wage. This makes it very difficult to expand to new locations as the requests come in. We have streamlined our expenses to maximize the value of investing in one of our clinics, but we do not yet have the resources to start-up and nurture new clinics while they build the necessary patient base and community awareness.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We demonstrated a willingness to learn more by reviewing resources about feedback practice.
done We shared information about our current feedback practices.
  • How is your organization collecting feedback from the people you serve?

    Electronic surveys (by email, tablet, etc.), Suggestion box/email,

  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To strengthen relationships with the people we serve,

  • With whom is the organization sharing feedback?

    Our staff, Our board,

  • Which of the following feedback practices does your organization routinely carry out?

  • What challenges does the organization face when collecting feedback?

    It is difficult to get the people we serve to respond to requests for feedback, We don’t have the right technology to collect and aggregate feedback efficiently, The people we serve tell us they find data collection burdensome, It is difficult to find the ongoing funding to support feedback collection,

Financials

Free Range Health
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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Connect with nonprofit leaders

Subscribe

Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

Free Range Health

Board of directors
as of 5/18/2021
SOURCE: Self-reported by organization
Board chair

Dr. Cole Alexander

Cole Alexander

John Tuma

Arti Rajvanshi

Katy Koukouras

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? No

Organizational demographics

SOURCE: Self-reported; last updated 06/17/2020

Who works and leads organizations that serve our diverse communities? GuideStar partnered on this section with CHANGE Philanthropy and Equity in the Center.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Male, Not transgender (cisgender)
Sexual orientation
Gay, Lesbian, Bisexual, or other sexual orientations in the LGBTQIA+ community
Disability status
Person without a disability

Race & ethnicity

Gender identity

 

Sexual orientation

Disability

We do not display disability information for organizations with fewer than 15 staff.