PLATINUM2024

TRUSTED WORLD FOUNDATION

Helping people help people

aka Trusted World   |   Garland, TX   |  trustedworld.org

Mission

Trusted World is committed to providing the best resources, at no cost, to people or organizations who are providing services on someone else's behalf.

Ruling year info

2014

CEO

Michael Garrett

Main address

613B Easy St.

Garland, TX 75042 USA

Show more contact info

EIN

45-5264332

NTEE code info

Nonmonetary Support N.E.C. (P19)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

Sign in or create an account to view Form(s) 990 for 2022, 2022 and 2021.
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Communication

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

Providing resources to schools and police departments that were never there before and providing a service to smaller nonprofits so they can focus on their core mission

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Service to north Texas

Providing resources to North Texas service providers, teachers, counselors, police departments and smaller nonprofits.

Population(s) Served
Adults
Children and youth

Where we work

Awards

McKinney School Outstanding Business Partner 2018

10 Best

Changing the World 2019

Top Achievers Foundation

Top 5 Social innovation 2021

United Way

Top 5 Outstanding Innovation 2021

D CEO Magazine

Nominate for Community Choice Award 2023

Charity Navigator

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Orders provided

This metric is no longer tracked.
Totals By Year
Population(s) Served

Adults, Children and youth

Related Program

Service to north Texas

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

Order placed by agencies that we serve. An order = clothing for one person or food for a family

Number of incoming donated items

This metric is no longer tracked.
Totals By Year
Population(s) Served

Adults, Children and youth

Related Program

Service to north Texas

Type of Metric

Input - describing resources we use

Direction of Success

Increasing

Context Notes

2017 includes donations received for Hurricane Harvey/disaster services

Number of agencies/groups that we serve

This metric is no longer tracked.
Totals By Year
Population(s) Served

Adults, Children and youth

Related Program

Service to north Texas

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

Total number of clients served. Note: Some clients may be a school or a nonprofit that has multiple people ordering resources from us.

Amount of resources provided

This metric is no longer tracked.
Totals By Year
Population(s) Served

Adults, Children and youth

Related Program

Service to north Texas

Type of Metric

Output - describing our activities and reach

Direction of Success

Holding steady

Context Notes

Donations shipped from our distribution center which opened on Jan 1, 2018. Donation value is based on the donation price not the full market price of the item

Our Sustainable Development Goals

SOURCE: Self-reported by organization

Learn more about Sustainable Development Goals.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

Building a core model that provides resources for organizations the provide services on someone else's behalf.

Creating an organization that provides efficiencies in the donation management market.

Internal Focuses
1 - Create systems the provide tracking and control.
2 - Build a core model that can be replicated
3 - Establish a service area that works with our core model
4 - Establish a growth model that supports the growing need

External focuses
1 - Create a brand that sparks hope
2 - Create a service that organizations and donors are excited to use

Our staff and leaders are skilled in the following areas:
Six Sigma
Lean Manufacturing
Total Quality management
Engineering
Warehousing
Disaster Preparation
Statistical Process Control

National
Providing resources to flooding areas within disaster areas.

Locally
Servicing local organizations that provide services to individuals, such as:
Local police departments
County sheriff's departments
Crime victims councils
School counselors
Transition homes
Half way houses
Title 1 schools
Pregnancy centers
Homeless shelters

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We shared information about our current feedback practices.
  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive, We share the feedback we received with the people we serve, We tell the people who gave us feedback how we acted on their feedback, We ask the people who gave us feedback how well they think we responded

  • What challenges does the organization face when collecting feedback?

    We don't have any major challenges to collecting feedback

Financials

TRUSTED WORLD FOUNDATION
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Operations

The people, governance practices, and partners that make the organization tick.

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lock

Connect with nonprofit leaders

Subscribe

Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

TRUSTED WORLD FOUNDATION

Board of directors
as of 02/01/2024
SOURCE: Self-reported by organization
Board co-chair

Michael Garrett

Trusted World


Board co-chair

Gabreille Madison

Thomson Reuters

Term: 2018 -

Monica Jolla Jackson

MBO Partners

Daniel Bouton

Untied Way of Metropolitan Dallas

Eva Hummel

Atmos Energy

Brian Harvey

Allen Tx Police Chief

James Thomas

Plano Tx ISD

Jamey Applegate

EmployIndy

Eric Pointer

Credit Union of Texas

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Organizational demographics

SOURCE: Self-reported; last updated 2/1/2024

Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Male, Not transgender
Sexual orientation
Heterosexual or Straight
Disability status
Person without a disability

Race & ethnicity

Gender identity

Transgender Identity

Sexual orientation

Disability

We do not display disability information for organizations with fewer than 15 staff.

Equity strategies

Last updated: 09/06/2023

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We review compensation data across the organization (and by staff levels) to identify disparities by race.
  • We ask team members to identify racial disparities in their programs and / or portfolios.
  • We analyze disaggregated data and root causes of race disparities that impact the organization's programs, portfolios, and the populations served.
  • We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
  • We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
  • We disaggregate data by demographics, including race, in every policy and program measured.
  • We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
Policies and processes
  • We use a vetting process to identify vendors and partners that share our commitment to race equity.
  • We have a promotion process that anticipates and mitigates implicit and explicit biases about people of color serving in leadership positions.
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We have community representation at the board level, either on the board itself or through a community advisory board.
  • We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
  • We measure and then disaggregate job satisfaction and retention data by race, function, level, and/or team.
  • We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.