Mission
Trusted World is committed to providing the best resources, at no cost, to people or organizations who are providing services on someone else's behalf.
Ruling year
2014
CEO
Michael Garrett
Main address
613B Easy St.
Garland, TX 75042 USA
EIN
45-5264332
NTEE code
Nonmonetary Support N.E.C. (P19)
IRS filing requirement
This organization is required to file an IRS Form 990 or 990-EZ.
Sign in or create an account to view Form(s) 990 for 2020, 2020 and 2019.
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Communication
Programs and results
What we aim to solve
Providing resources to schools and police departments that were never there before and providing a service to smaller nonprofits so they can focus on their core mission
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
Service to north Texas
Providing resources to North Texas service providers, teachers, counselors, police departments and smaller nonprofits.
Where we work
Awards
McKinney School Outstanding Business Partner 2018
10 Best
Changing the World 2019
Top Achievers Foundation
Top 5 Social innovation 2021
United Way
Top 5 Outstanding Innovation 2021
D CEO Magazine
External reviews
Our results
How does this organization measure their results? It's a hard question but an important one.
Orders provided
This metric is no longer tracked.Totals By Year
Population(s) Served
Adults, Children and youth
Related Program
Service to north Texas
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
Order placed by agencies that we serve
Number of incoming donated items
This metric is no longer tracked.Totals By Year
Population(s) Served
Adults, Children and youth
Related Program
Service to north Texas
Type of Metric
Input - describing resources we use
Direction of Success
Increasing
Context Notes
2017 includes donations received for Hurricane Harvey/disaster services
Number of agencies/groups that we serve
This metric is no longer tracked.Totals By Year
Population(s) Served
Adults, Children and youth
Related Program
Service to north Texas
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
Total number of clients served. Note: Some clients may be a school or a nonprofit that has multiple people ordering resources from us.
Amount of resources provided
This metric is no longer tracked.Totals By Year
Population(s) Served
Adults, Children and youth
Related Program
Service to north Texas
Type of Metric
Output - describing our activities and reach
Direction of Success
Holding steady
Context Notes
Donations shipped from our distribution center which opened on Jan 1, 2018. Donation value is based on the donation price not the full market price of the item
Our Sustainable Development Goals
Learn more about Sustainable Development Goals.
Goals & Strategy
Learn about the organization's key goals, strategies, capabilities, and progress.
Charting impact
Four powerful questions that require reflection about what really matters - results.
What is the organization aiming to accomplish?
Building a core model that provides resources for organizations the provide services on someone else's behalf.
Creating an organization that provides efficiencies in the donation management market.
What are the organization's key strategies for making this happen?
Internal Focuses
1 - Create systems the provide tracking and control.
2 - Build a core model that can be replicated
3 - Establish a service area that works with our core model
4 - Establish a growth model that supports the growing need
External focuses
1 - Create a brand that sparks hope
2 - Create a service that organizations and donors are excited to use
What are the organization's capabilities for doing this?
Our staff and leaders are skilled in the following areas:
Six Sigma
Lean Manufacturing
Total Quality management
Engineering
Warehousing
Disaster Preparation
Statistical Process Control
What have they accomplished so far and what's next?
National
Providing resources to flooding areas within disaster areas.
Locally
Servicing local organizations that provide services to individuals, such as:
Local police departments
County sheriff's departments
Crime victims councils
School counselors
Transition homes
Half way houses
Title 1 schools
Pregnancy centers
Homeless shelters
How we listen
Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.
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Who are the people you serve with your mission?
Schools, Nonprofits and Police
-
How is your organization collecting feedback from the people you serve?
Electronic surveys (by email, tablet, etc.), Constituent (client or resident, etc.) advisory committees,
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How is your organization using feedback from the people you serve?
To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects,
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What significant change resulted from feedback?
Based on our feedback we develop a partner directory for our partners so they can refer their clients to our partners within our Network.
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With whom is the organization sharing feedback?
Our staff, Our board, Our funders, Our community partners,
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How has asking for feedback from the people you serve changed your relationship?
Our partners see the value we place on their feedback and they are very open to share more with us.
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Which of the following feedback practices does your organization routinely carry out?
We collect feedback from the people we serve at least annually, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We act on the feedback we receive,
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What challenges does the organization face when collecting feedback?
We don't have any major challenges to collecting feedback,
Financials
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Operations
The people, governance practices, and partners that make the organization tick.
Connect with nonprofit leaders
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Connect with nonprofit leaders
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- Analyze a variety of pre-calculated financial metrics
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- Compare nonprofit financials to similar organizations
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TRUSTED WORLD FOUNDATION
Board of directorsas of 09/20/2022
Michael Garrett
Trusted World
Gabreille Madison
Thomson Reuters
Term: 2018 -
Monica Jolla Jackson
MBO Partners
Daniel Bouton
Untied Way of Metropolitan Dallas
Eva Hummel
Atmos Energy
Brian Harvey
Allen Tx Police Chief
James Thomas
Plano Tx ISD
Jamey Applegate
EmployIndy
Eric Pointer
Credit Union of Texas
Board leadership practices
GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.
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Board orientation and education
Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes -
CEO oversight
Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes -
Ethics and transparency
Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes -
Board composition
Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes -
Board performance
Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes
Organizational demographics
Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.
Leadership
The organization's leader identifies as:
Race & ethnicity
Gender identity
Sexual orientation
Disability
No data
Equity strategies
Last updated: 02/17/2022GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more
- We review compensation data across the organization (and by staff levels) to identify disparities by race.
- We ask team members to identify racial disparities in their programs and / or portfolios.
- We analyze disaggregated data and root causes of race disparities that impact the organization's programs, portfolios, and the populations served.
- We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
- We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
- We disaggregate data by demographics, including race, in every policy and program measured.
- We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
- We have community representation at the board level, either on the board itself or through a community advisory board.
- We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
- We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.
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