HealthAdvocateX
Elevating the Patient Experience through Health Advocacy
Programs and results
What we aim to solve
HealthAdvocateX is dedicated to promoting health advocacy for everyone across the country by empowering patients and improving health. We seek to revolutionize the way people view their health by transforming patients into empowered and active partners in their health.
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
Community Conversations
A once monthly discussion of timely issues impacting health and healthcare. In recent months we have focused on the Covid-19 pandemic, leading a conversation aimed at helping constituents manage their health and risk factors.
Professional Networking
Join Professional Advocates and other allied professionals in a virtual networking event designed to support your health advocacy business. Be ready to learn and share what is working in terms of business development and practice. Note: You do not have to be a HealthAdvocateX member to attend this event! The objectives of Professional Networking sessions include:
Grow your network of advocates you know and trust
Exchange ideas about advocacy best practices
Learn new information related to health advocacy
Receive peer feedback on challenges and opportunities
Each networking session has a specific focus.
HealthAdvocateX Annual National Conference
Health Advocacy Now: Lessons From The Pandemic
When: November 4-6, 2021
Where: Online via Whova
Every year, we try to tackle a big topic and this year, an obvious area to learn from is COVID-19. We will explore how the pandemic has shown us what has changed and what has not changed in healthcare and health advocacy. Attend the conference to learn and to share your experience!
This is a virtual conference.
Inquiry Program
We staff an inquiry program for those members of the public who seek information about health advocacy.
Where we work
External reviews

Goals & Strategy
Learn about the organization's key goals, strategies, capabilities, and progress.
Charting impact
Four powerful questions that require reflection about what really matters - results.
What is the organization aiming to accomplish?
Our goals are to (1) Increase awareness of health advocacy so that the public understands what health advocacy is and how it can benefit health choices; (2) Help individuals, communities and professionals build health advocacy skills and confidence by providing programs, events, services and products; (3) To make it easy to find and use health advocacy resources including professional advocates, specific and timely support, credible and accessible information and tools to make navigating and health care decision-making easier; and (4) To become a nationally recognized leading voice for health advocacy in growing the movement.
What are the organization's key strategies for making this happen?
We will accomplish our goals through increased paid membership gains, increased membership revenue (with emphasis placed on increasing the ranks of our Professional and Partner members), distribution of our monthly e-news to a broader audience. We will continue to build skills and confidence in our members and will also serve as a Resource Hub through our Inquiry program, annual conference, membership directory and website. Finally, we will become nationally recognized by continuing to help grow the movement towards active health advocacy for all.
What are the organization's capabilities for doing this?
We are well on our way towards meeting our goals with current volunteer staffing levels. Recognizing that we must transition to a paid staff model in order to grow as quickly as we would like, we have plans to hire an Executive Director and to staff the Marketing and Communications area within the coming year (2022) to help us serve more of those in need of advocacy services.
What have they accomplished so far and what's next?
Despite the Pandemic we have continued to see growth in our membership over the past two years.
To highlight our positive momentum, during the Pandemic we pivoted our Community Conversations program to focus on the effects of Covid-19 in the Pacific Northwest with focus on our home base of Seattle. These monthly sessions were very well attended, allowing participants to ask questions of our Board member and presenter, Dr. Dale Reisner, Medical Director over Obstetrics and Gynecology, Quality and Safety with Swedish Health Services.
We are a national non-profit organization that brings together health advocates, patients, caregivers, health providers, allied health businesses, communities and educational representatives to promote health advocacy with the purpose of helping every person get the care they deserve.
We host professional networking sessions throughout the year, bringing together advocates from across the country to build relationships, share ideas and learn from each other. This program has grown rapidly and has been recognized as a tool that advocates, both experienced and new to the business, find helpful in their development.
Our Inquiry program, designed to help members of the public find the help they need to get the care they require, has grown rapidly and now serves several hundred members of the public each year.
Our annual conference attended by professional health advocates, family caregivers and patients, will focus on lessons learned from the pandemic in 2021.
How we listen
Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.
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Who are the people you serve with your mission?
We serve both the general public (patients, family and caregivers) and professional Health Advocates.
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How is your organization using feedback from the people you serve?
To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals
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What significant change resulted from feedback?
We were able to identify the need for a transcription service for our meetings in order to memorialize the session. Additionally, we were able to identify the fact that our time zone (Pacific) made it difficult for people in other time zones to attend our meetings; this recognition propelled us to change the times of day when we offer programs in order to be more inclusive of other regions of the country and to increase participation.
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Which of the following feedback practices does your organization routinely carry out?
We aim to collect feedback from as many people we serve as possible, We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We act on the feedback we receive
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What challenges does the organization face when collecting feedback?
It is difficult to find the ongoing funding to support feedback collection, Staff find it hard to prioritize feedback collection and review due to lack of time
Financials
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Operations
The people, governance practices, and partners that make the organization tick.
Connect with nonprofit leaders
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- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
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Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
HealthAdvocateX
Board of directorsas of 10/25/2021
Ms. Robin Shapiro
Shapiro Holdings
Beth Droppert
HealthAdvocateX
Kristen Tollini
PinnacleCare
Bonnie Bizzell
Honoring Choices, Pacific Northwest
Greg Berkman
Consultant, The Horwitz Group, LLC
Gina Culbert
Culbert Law, PLLC
Jessica K Kim
UT Austin
Andrew Kreis
Technology Source
Christian Liu
Syreeta Nolan
UCSD
Dale Reisner
Swedish Health
Michael Wood
Michael Wood Health Consulting, Inc.
Board leadership practices
GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.
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Board orientation and education
Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes -
CEO oversight
Has the board conducted a formal, written assessment of the chief executive within the past year ? No -
Ethics and transparency
Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes -
Board composition
Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes -
Board performance
Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes
Organizational demographics
Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.
Leadership
The organization's leader identifies as:
The organization's co-leader identifies as:
Race & ethnicity
No data