Operation Welcome Home

Jobs for Veterans

aka Operation Welcome Home   |   MORGANTOWN, WV   |  http://www.welcomehomewv.com

Mission

Operation Welcome Home is a 501c3 non-profit job placement organization dedicated to helping veterans and their families overcome barriers to employment and providing them with the knowledge and resources needed to secure a fulfilling position in the civilian workforce.

Ruling year info

2013

Executive Director

Mrs. Tiffany Dawn Summerlin

Main address

452 MYLAN PARK LN

MORGANTOWN, WV 26501 USA

Show more contact info

EIN

46-1452037

NTEE code info

Human Services - Multipurpose and Other N.E.C. (P99)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

Operation Welcome Home is dedicated to providing tailored services and support for our veterans and spouses struggling with employment issues. Directed and managed by Veterans, we provide services such as resume writing classes, mock interviewing, budgeting, peer counseling and transitional support in order to place veterans in suitable jobs as soon as possible. We are successful in doing this by make a direct connection between the potential employer and cutting through much of the "red tape." Joblessness among our veterans is a problem for a multitude of reason and can ultimately lead each down a wrong path. We consistently work hard to keep them involved in their personal welfare and working to provide for both themselves and their families. The longer a veteran stays unemployed, the less likely they are to eventually seeking meaningful, sustainable, and fulfilling job and careers.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Employment Resources, Training, and Placement

Operation Welcome Home is a 501c3 non-profit job placement organization dedicated to helping veterans and their families overcome barriers to employment and providing them with the knowledge and resources needed to secure a fulfilling position in the civilian workforce.

Population(s) Served
Veterans
Military personnel
Economically disadvantaged people
Adults

Where we work

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of participants who gain employment

This metric is no longer tracked.
Totals By Year
Population(s) Served

Unemployed people, Veterans

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

We track number of already qualified veterans and dependents and determine how many we were able to successfully help land a rewarding job in the civilian workforce. We use in-house tracking.

Number of employer partners offering jobs to clients

This metric is no longer tracked.
Totals By Year
Population(s) Served

Unemployed people, Veterans

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

Operation Welcome Home is dedicated to providing tailored services and support for our veterans and spouses struggling with employment issues. Directed and managed by Veterans, we provide services such as resume writing classes, mock interviewing, budgeting, peer counseling and transitional support in order to place veterans in suitable jobs as soon as possible. We are successful in doing this by make a direct connection between the potential employer and cutting through much of the "red tape."

- Job readiness training
- Resume classes and workshops from local HR professionals from a multitude of agencies
- Open interview sessions with partner organizations
- Peer counseling from our CEO and PM who are both medically retired and disabled officers and NCOs who have traversed the lines from the DoD, to the VA and civilian workforce
- Ensuring face-to-face interaction with our employing and financial partners
- Following up (for a minimum of 4 months) with our veterans after we have helped find suitable employment
- Never turning a veteran in need of our services away. We even continue to work with veterans who may have been placed in a job through our organization but that job turned out to be unsuitable for a variety of reasons.

- Partnerships with community
- Great rapport with almost all employers within our operating area
- Financial support from donors
- HR professionals, from WVU, WVU Medicine, local banks, chain stores, etc. at our disposal
- Wealth of knowledge from our full time staff
- Diverse knowledge and support from our BOD (financial leaders, large business owners, State delegate, State Congressional Leaders, civic leaders, multiple veterans)
- Community knowledge of the services we provide
- 24/7 availability

We have attended well over 150 Job Fairs and Community Outreach Events (mostly veteran-centric) since our inception. In doing so, we have reached thousands of veterans and/or their loved ones and friends who learned about us and helped spread the word of our mission and the work we do on behalf of our heroes.

We have held countless open interview sessions, resume writing classes, mock interviews, and other "hot topic" classes that draw our population's attention.

We are well know and have excellent rapport with all our clients and the community. We have become a leader in the State for veterans' issues and serve as a sounding board for State and local governmental officials.

We aspire to reach all veterans and their loved ones in need of employment and resources.

Finally, we believe we have created a model of success that can easily be replicated within different parts of the State. Our long-term goal is to share the lessons we have learned with the right partner so they can start an additional branch(es) of OWH throughout the State and help even more veterans as WV has one of the highest veteran per-capita ratios in the United States.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We demonstrated a willingness to learn more by reviewing resources about feedback practice.
done We shared information about our current feedback practices.
  • Who are the people you serve with your mission?

    Our mission directly serves veterans and their families.

  • How is your organization collecting feedback from the people you serve?

    Paper surveys, Focus groups or interviews (by phone or in person), Case management notes,

  • How is your organization using feedback from the people you serve?

    To identify bright spots and enhance positive service experiences, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals,

  • What significant change resulted from feedback?

    In our Veterans Agriculture Training program we have utilized new methods of reaching our participants according to recommendations provided by surveys and interview.

  • With whom is the organization sharing feedback?

    Our board,

  • How has asking for feedback from the people you serve changed your relationship?

    I believe that asking the people we serve for their opinions on our work, empowers them to help us be better in everything we do.

  • Which of the following feedback practices does your organization routinely carry out?

    We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us,

  • What challenges does the organization face when collecting feedback?

    We don’t have the right technology to collect and aggregate feedback efficiently,

Financials

Operation Welcome Home
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Operations

The people, governance practices, and partners that make the organization tick.

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lock

Connect with nonprofit leaders

Subscribe

Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

Operation Welcome Home

Board of directors
as of 07/08/2022
SOURCE: Self-reported by organization
Board co-chair

Mr Robert Pirner

PACE Enterprises (Director of Development)

Term: 2015 - 2023


Board co-chair

Mr Randy Williams

United Bank

Term: 2016 - 2023

Larry Reseter

Matt Drayer

Sparkz Energy

Jerry Wood

WVU

Bill Black

Jon Hunter

Carl Cannon

Kent Leonhardt

WV State

Sandra Cotton

WVU School of Nursing

Lee Ann Haley

Joe Statler

WV Delegate

Pete Knapp

Greg Morris

PACE Enterprises

Brandon Gregory

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Organizational demographics

SOURCE: Self-reported; last updated 7/8/2022

Who works and leads organizations that serve our diverse communities? GuideStar partnered on this section with CHANGE Philanthropy and Equity in the Center.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Female, Not transgender (cisgender)
Sexual orientation
Heterosexual or Straight
Disability status
Person with a disability

Race & ethnicity

Gender identity

 

Sexual orientation

Disability

We do not display disability information for organizations with fewer than 15 staff.

Equity strategies

Last updated: 07/08/2022

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
Policies and processes
  • We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.