PLATINUM2022

HUGS CAFE, Inc.

Have you had your Hugs today?

aka Hugs Cafe   |   McKinney, TX   |  www.hugscafe.org

Mission

The mission of Hugs is to enhance the lives of adults with intellectual and developmental disabilities through training and employment.

Ruling year info

2014

Executive Director

Lauren Smith

Main address

224 E. Virginia St.

McKinney, TX 75069 USA

Show more contact info

EIN

46-2332714

NTEE code info

Vocational Rehabilitation (includes Job Training and Employment for Disabled and Elderly) (J30)

Vocational Rehabilitation (includes Job Training and Employment for Disabled and Elderly) (J30)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Blog

Programs and results

What we aim to solve

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Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Hugs Cafe

Adults with special needs are trained and employed in all areas of the food service industry in our cafe. Hands on training is provided for skills in prep cooking, baking, greeting, serving, busing, serving and dish washing. This allows adults with special needs to be productive not only in their lives but also in the community.

Population(s) Served
People with intellectual disabilities
People with learning disabilities

An educational training opportunity for adults with disabilities who seek to work in the culinary and hospitality industries. This 12 week course will include taking the Food Handler’s Exam and interviewing with an employment partner upon completion.

Population(s) Served
People with disabilities

Another social enterprise program that trains and employs adults with intellectual and developmental disabilities in the horticulture field.

Population(s) Served
People with intellectual disabilities
People with learning disabilities

Hugs Home Cooking provides life skills classes through culinary exploration for adults with intellectual and developmental disabilities. These classes meet monthly and provide a great social learning environment.

Population(s) Served
People with intellectual disabilities
People with learning disabilities
People with intellectual disabilities
People with learning disabilities

Where we work

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of jobs created and maintained

This metric is no longer tracked.
Totals By Year
Population(s) Served

Adults

Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Increasing

Context Notes

We will continue to expand to provide more meaningful jobs for adults with special needs.

Number of individuals applying skills learned through the organization's training

This metric is no longer tracked.
Totals By Year
Related Program

Hugs Training Academy

Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Increasing

Context Notes

Through Hugs Training Academy and Hugs Home Cooking, we provide additional food service training and employment assistance.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

Provide jobs for as many adults with special needs as possible in our first location (approximately 60-70%) and to continue to grow that number as we open future locations.

Natural, organic growth. We're letting our good works speak for themselves by word of mouth with our close-knit network of families and friends who have a special needs family member that has benefitted from our training or will work at one of our locations.

We have extensive experience working with adults with special needs after serving our mission field for more than 15 years. In addition, our cooking skills and training expertise have helped us to become an expert in our field of working with adults with special needs to hone and enhance their skills in a restaurant setting.

Currently we've put dozens of adults with special needs through our training program and are providing continuing education for all members. We're currently in the process of raising the funds necessary to open our first location and are hoping to raise the final $50,000 in the next month.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We shared information about our current feedback practices.
  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To make fundamental changes to our programs and/or operations, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We act on the feedback we receive

  • What challenges does the organization face when collecting feedback?

    Staff find it hard to prioritize feedback collection and review due to lack of time

Financials

HUGS CAFE, Inc.
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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lock

Connect with nonprofit leaders

Subscribe

Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

HUGS CAFE, Inc.

Board of directors
as of 11/28/2022
SOURCE: Self-reported by organization
Board chair

Ruth Thompson

Hugs Cafe Inc

Term: 2012 - 2025

Ruth Thompson

Wendi Osborn

McKinney Independent School District

Chris Thompson

The Hartford

Alex Beard

Saunders, Walsh & Beard

Janice Morriss

McKinney Independent School District

Mark Potter

First Bank

Shannon Patterson

Coldwell Banker

Timothy Newsome

Marc Roberston

Cymcor

Amy Lowe

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? No

Organizational demographics

SOURCE: Self-reported; last updated 10/24/2022

Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Female, Not transgender
Sexual orientation
Heterosexual or Straight
Disability status
Person without a disability

Race & ethnicity

Gender identity

Transgender Identity

Sexual orientation

Disability

Equity strategies

Last updated: 10/24/2022

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
  • We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
  • We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
Policies and processes
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We have community representation at the board level, either on the board itself or through a community advisory board.
  • We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.