Springwater Wayland Emergency Medical Services Inc
Providing quality emergency medical services to our community.
Programs and results
What we aim to solve
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
Emergency Response
We provide 24x7 Emergency Medical Services response with 2 Basic Life Support Ambulances to the town and village of Wayland, NY. These services are provided by 100% volunteer members and all ambulances are staffed with a minimum of a NYS certified Emergency Medical Technician and an Emergency Vehicle Operator who has completed an emergency driving certification program.
CPR and First Aid training
We have 5 certified CPR and First Aid instructors who teach classes to our members, other first responder agencies in our region, as well as the general public. We also offer Stop the Bleed classes to first responders and the general public.
Emergency Vehicle Operator Training
SWEMS currently has 3 volunteers who are certified by VFIS to teach an Emergency Vehicle Operator Course for Ambulances and Fire Apparatus. We provide training for our members as well as members of other emergency services agencies in the region. By maintaining in house trainers, we ensure that our drivers are recertified regularly and minimize operational risks.
Youth Mentoring
SWEMS has an active youth program where youth as young as 14 can join and learn about the EMS services along with CPR and First Aid. At 16 years old, youth members are allowed to ride as observers on the ambulance allowing them to get a first hand view of patient care and community service. At 17 years old, youth members are eligible to become certified as a NYS Emergency Medical Technician.
During their youth mentorship, youth members are encouraged to shadow our officers and board members to learn operational aspects of the agency as well as proper business practices. They are also invited to attend regional meetings and trainings allowing them to experience interagency operations and business networking.
Where we work
External reviews

Videos
Our Sustainable Development Goals
Learn more about Sustainable Development Goals.
How we listen
Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.
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Who are the people you serve with your mission?
We serve the residents of our community and surrounding communities without regards to race, color, gender, age, or orientation. If the county dispatches us to a call, we respond and treat all people equally and with respect.
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How is your organization collecting feedback from the people you serve?
Community meetings/Town halls, Suggestion box/email,
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How is your organization using feedback from the people you serve?
To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To strengthen relationships with the people we serve,
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With whom is the organization sharing feedback?
Our board, Our community partners,
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Which of the following feedback practices does your organization routinely carry out?
We take steps to ensure people feel comfortable being honest with us, We act on the feedback we receive,
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What challenges does the organization face when collecting feedback?
HIPAA regulations make it difficult to collect feedback while maintaining compliance. ,
Financials
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Operations
The people, governance practices, and partners that make the organization tick.
Connect with nonprofit leaders
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- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
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Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
Springwater Wayland Emergency Medical Services Inc
Board of directorsas of 03/02/2022
Susan Walker
NYS Dept of Labor
Term: 2015 - 2021
Autumn Prescott
Victoria VanDyke
Raymond Sellers
Organizational demographics
Who works and leads organizations that serve our diverse communities? GuideStar partnered on this section with CHANGE Philanthropy and Equity in the Center.
Leadership
The organization's leader identifies as:
The organization's co-leader identifies as:
Race & ethnicity
Gender identity
Sexual orientation
Disability
Equity strategies
Last updated: 03/02/2022GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more
- We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
- We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
- We have a promotion process that anticipates and mitigates implicit and explicit biases about people of color serving in leadership positions.
- We have community representation at the board level, either on the board itself or through a community advisory board.
- We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.