Children's Assistive Technology Service
Giving Mobility & Opportunity To Children
Programs and results
What we aim to solve
The mission of C.A.T.S. is to provide opportunities for children with disabilities through equipment re-use. Families help families by passing on gently used pediatric adaptive devices and mobility equipment to meet immediate needs at no cost. C.A.T.S. serves young people with disabilities, who reside or receive rehabilitative/medical services in Virginia, who need assistive technology to assist with mobility, positioning and communication. This includes, but is not limited to, neuro-muscular and orthopedic conditions that cause impaired function. C.A.T.S. is working to provide gently used durable medical equipment to children in a timely manner. It can take 3-6 months, or longer, for purchase through insurance funding. This delay in access to equipment may not seem long to an adult but the developing child makes progress in their skills much quicker than this especially in the first formative years of life.
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
Assistive Technology Re-use
Accepting donations of gently used adaptive devices and mobility equipment from families whose children have outgrown or no longer need it, volunteers clean, sanitize, assess, and refurbish it. With professional oversight, this equipment is made available on a website inventory from which the public can make requests.
GoBabyGo
Our volunteers have the skills to adapt off-the-shelf motorized toy ride-on cars, so that children ages 2 to 6 years are able to drive them independently, regardless of their disability.
Communication Loan Library
The Communication Loan Library provides augmentative communication and assistive technology devices to a child with disabilities on a 3 month loan. The request for the device must be made with the child’s speech therapist and a loan agreement must be signed. There is no transfer of these items between locations. Devices on the Roanoke inventory page are only available in the greater Russell, Tazewell, Bristol and Wise area. Devices in Hampton Roads inventory are only available in Hampton Roads.
Where we work
External reviews

Our results
How does this organization measure their results? It's a hard question but an important one.
Number of products distributed
This metric is no longer tracked.Totals By Year
Population(s) Served
Children and youth, Families, People with physical disabilities
Related Program
Assistive Technology Re-use
Type of Metric
Context - describing the issue we work on
Direction of Success
Increasing
Context Notes
Pieces of gently used pediatric-sized durable medical equipment provided to children.
Number of people provided assistive technology
This metric is no longer tracked.Totals By Year
Population(s) Served
Children and youth, People with disabilities
Related Program
Assistive Technology Re-use
Type of Metric
Outcome - describing the effects on people or issues
Direction of Success
Increasing
Context Notes
Children who received gently used pediatric-sized durable medical equipment when it was not available through other means for purchase or available in a timely manner.
Hours of volunteer service
This metric is no longer tracked.Totals By Year
Population(s) Served
Children and youth, People with disabilities
Related Program
Assistive Technology Re-use
Type of Metric
Input - describing resources we use
Direction of Success
Increasing
Context Notes
As CATS expands into more locations across Virginia and increases the number of children served the hours needed to succeed grows. Volunteers clean, repair, build, and transport equipment.
Our Sustainable Development Goals
Learn more about Sustainable Development Goals.
Goals & Strategy
Reports and documents
Download strategic planLearn about the organization's key goals, strategies, capabilities, and progress.
Charting impact
Four powerful questions that require reflection about what really matters - results.
What is the organization aiming to accomplish?
Overall goal is to ease access to durable medical equipment to provide children the opportunities they need as they grow. The sooner they can start to use the equipment the more successful they become not only from a developmental standpoint but also in many of their body systems (respiratory, gastrointestinal, bone density, muscle stretching, cognition, and language). Assistive technology allows a child with disabilities to play with friends and siblings, to have more opportunities for learning, and to be more independent. All of these can lead to a happier child and healthier families!
Hundreds of families whose children have outgrown or no longer need expensive adaptive devices and mobility equipment have continued to donate these items to C.A.T.S. for re-use. Hand-me-downs for a hand-up -- C.A.T.S. is filling the gap in Virginia healthcare for children with disability when third-party payers deny equipment or the process stretches into months or years before approval for needed equipment is fully achieved.
What are the organization's key strategies for making this happen?
Accept donations of gently used pediatric-sized durable medical equipment.
Use wide base of volunteer workforce to clean, inspect, repair, and re-distribute equipment to children who live or receive medical care in the state of Virginia.
Develop and maintain an on-line inventory which is accessible to families, caregivers, teachers, and therapists.
Develop transportation opportunities to move equipment between locations.
Increase number of locations to make equipment available within 2 hours of where a child lives.
Grow depth of board membership and volunteer base for long-term sustainability.
Grow depth of grant and private donations for long-term sustainability.
What are the organization's capabilities for doing this?
Have established collaboration and support with several colleges and universities to provide volunteer base and educational opportunities. These students participate in cleaning of equipment and fitting at delivery events.
Board Members with vested interested in success of the organization including physical, occupational, and speech therapists; parent; and community business leaders.
Development of locations in Roanoke, Richmond, Hampton Roads, and Marion areas to provide greater reach across Virginia.
Private donors, grants, and state support for funding. Continuing outreach to increase depth of financial support.
What have they accomplished so far and what's next?
In 2018:
More than 300 volunteers contributed 4, 092 hours, not including Board Members who fill unpaid staff positions.
Equipment valued at $933,680 was returned to communities and reassigned to children with disabilities who needed it in 2018.
Two transit vans purchased to solve equipment transportation problems.
Communication Loan Library in Hampton Roads flourishing with service to 22 children and plans to expand.
Collaboration with University of Lynchburg on the Kids Equipment Palooza receiving recognition at the American Physical Therapy Association conference in June 2019.
Second annual HalloWheels fund-raiser was a smashing success providing 6 children with costumes of their dreams.
In 2019:
C.A.T.S. established its first "full-services" placed of business in Richmond.
Multiple large scrub/cleaning events to put equipment in to inventory.
Adding paid program managers at Hampton Roads and Richmond to supplement Roanoke's program manager.
In 2020:
Consolidated services in the Roanoke area to be all under one roof from donation to cleaning to repair to distribution.
Modified processes to be complaint with COVID-19 restrictions on gatherings.
Continued to grow HalloWheels fundraiser.
Entered into agreement with Emory and Henry to develop 4th location to serve far southwest Virginia.
In 2021:
Transitioned from volunteer executive director to paid executive director.
Program directors continue to be volunteers with therapy backgrounds with program day to day management being handled by paid part-time staff.
What's next?
Develop funding sources to maintain and grow financial stability.
Continue outreach into community to educate families and therapists of C.A.T.S. as a resource.
Board development and depth of skill sets and representation across the state.
Increase online presence through consolidated presentation of information across social media sites.
How we listen
Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.
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How is your organization using feedback from the people you serve?
To identify bright spots and enhance positive service experiences, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals
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Which of the following feedback practices does your organization routinely carry out?
We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us
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What challenges does the organization face when collecting feedback?
It is difficult to get the people we serve to respond to requests for feedback, We don’t have the right technology to collect and aggregate feedback efficiently
Financials
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Operations
The people, governance practices, and partners that make the organization tick.
Connect with nonprofit leaders
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- Analyze a variety of pre-calculated financial metrics
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- Compare nonprofit financials to similar organizations
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Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
Children's Assistive Technology Service
Board of directorsas of 02/22/2022
Laura Alexander
Children's Assistive Technology Service
Term: 2019 - 2022
Beth Beach
Children's Hospital of the King's Daughters
Laura Alexander
Carilion Children's
Francie Mitchell
Virginia Physical Therapy Association
Connie Mills
Prince William County Public Schools
Forrest Bassett
Melissa Rose
Select Medical/Select Kids
William Mirenda
Erika Jenkins
Parent of child with special needs
Lindsay Pickral
Organizational demographics
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Leadership
The organization's leader identifies as:
Race & ethnicity
Gender identity
Sexual orientation
No data
Disability
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