Programs and results
What we aim to solve
A wide body of research indicates that between 1/2 and 3/4 of Veterans and a similar number of Service Members with mental health conditions never seek support. The barriers to entry are equally well researched, summarized as: a personal and professional desire for anonymity, bureaucratic and geographic difficulties, and lack of trust engaging with a "Doctor". Sound Off addresses the barriers to entry preventing Veterans and Service Members from see
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
Sound Off
Sound Off is an IT infrastructure that will connect US military veterans seeking mental health support with mental health specialists, and other veterans, working pro-bono - anonymously and with the opportunity for repeat contact.
Where we work
External reviews

Videos
Our results
How does this organization measure their results? It's a hard question but an important one.
Evaluation documents
Download evaluation reportsNumber of clinicians registered
This metric is no longer tracked.Totals By Year
Population(s) Served
Veterans
Related Program
Sound Off
Type of Metric
Input - describing resources we use
Direction of Success
Increasing
Goals & Strategy
Learn about the organization's key goals, strategies, capabilities, and progress.
Charting impact
Four powerful questions that require reflection about what really matters - results.
What is the organization aiming to accomplish?
Sound Off's mission is to provide mental health support to Veterans and Service Members in such a way that the 47%+ of those suffering who otherwise refuse to seek help feel culturally, bureaucratically and psychologically comfortable doing so. We acknowledge and precisely address the well known barriers to entry (which prevent these men and women from seeking help) by changing several elements of the traditional delivery of support, thereby bringing a significant population of previously unserved Veterans and Service Members into help.
What are the organization's key strategies for making this happen?
Sound Off uniquely provides Veterans and Service Members the ability to develop a long-term relationship with a culturally competent mental health clinician and/or a screened and trained peer, while maintaining complete and total personal anonymity. We pair a support network of clinicians and peers with an IT platform which enables the Veteran or Service Member to maintain anonymity - not simply confidentiality.
What are the organization's capabilities for doing this?
Sound Off has invested in building a network of both clinicians and peer support. We have also created partnerships with many special forces organizations, such as Navy Seal Foundation, EOD Warrior Foundation, Special Forces Charitable Trust...etc.
What have they accomplished so far and what's next?
William Negley developed the model for Sound Off while serving with the CIA in Afghanistan where he witnessed the invisible wounds of war and the unique challenges those serving face when seeking mental health support. In June 2017, William Negley's brother-in-law Navy SEAL Bill Mulder killed himself - since that time William's sister Sydney has become a spokesperson for Sound Off. In the Fall of 2018, sufficient funding and technical support were secured. In 2019, the services were launched in Texas, and in 2020, COVID hit. In 20201, a national network of clinicians are ready and we are working on raising awareness.
How we listen
Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.
-
How is your organization using feedback from the people you serve?
To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve
-
Which of the following feedback practices does your organization routinely carry out?
-
What challenges does the organization face when collecting feedback?
It is difficult to find the ongoing funding to support feedback collection
Financials
Unlock nonprofit financial insights that will help you make more informed decisions. Try our monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights?
Learn more
about GuideStar Pro.
Operations
The people, governance practices, and partners that make the organization tick.
Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
Sound Off, Inc.
Board of directorsas of 04/28/2022
James Patrick
Paul James
Susan Lilly
Arun Iyer
Ashwin Rajaram
Marc Polymeropoulos
Michael Mulroy
Richard Tilley
Shumi Rawlins
Board leadership practices
GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.
-
Board orientation and education
Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Not applicable -
CEO oversight
Has the board conducted a formal, written assessment of the chief executive within the past year ? Not applicable -
Ethics and transparency
Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes -
Board composition
Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Not applicable -
Board performance
Has the board conducted a formal, written self-assessment of its performance within the past three years? Not applicable
Organizational demographics
Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.
Leadership
The organization's leader identifies as:
Race & ethnicity
Gender identity
Sexual orientation
No data
Disability
No data