PLATINUM2024

Sound Off, Inc.

Supporting Those Who Served on Their Terms

aka Sound Off   |   San Antonio, TX   |  www.sound-off.com

Mission

Revolutionize the way veterans seek out and receive mental health.

Ruling year info

2015

Founder & CEO

William W Negley

Main address

4040 Broadway Ste 501

San Antonio, TX 78209 USA

Show more contact info

EIN

46-4875047

NTEE code info

Military/Veterans' Organizations (W30)

Hot Line, Crisis Intervention (F40)

Counseling Support Groups (F60)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

A wide body of research indicates that between 1/2 and 3/4 of Veterans and a similar number of Service Members with mental health conditions never seek support. The barriers to entry are equally well researched, summarized as: a personal and professional desire for anonymity, bureaucratic and geographic difficulties, and lack of trust engaging with a "Doctor". Sound Off addresses the barriers to entry preventing Veterans and Service Members from seeking care.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Sound Off

Sound Off's mission is to provide mental health support to Veterans and Service Members in such a way that the 47%+ of those suffering who otherwise refuse to seek help feel culturally, bureaucratically and psychologically comfortable doing so. We acknowledge and precisely address the well-known barriers to entry (which prevent these men and women from seeking help) by changing several elements of the traditional delivery of support, thereby bringing a significant population of previously unserved Veterans and Service Members into help.

Population(s) Served

Where we work

Awards

Mission Daybreak 2022

U.S. Department of Veterans Affairs

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of clinicians registered

This metric is no longer tracked.
Totals By Year
Population(s) Served

Veterans

Related Program

Sound Off

Type of Metric

Input - describing resources we use

Direction of Success

Increasing

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

Sound Off's mission is to provide mental health support to Veterans and Service Members in such a way that the 47%+ of those suffering who otherwise refuse to seek help feel culturally, bureaucratically and psychologically comfortable doing so. We acknowledge and precisely address the well known barriers to entry (which prevent these men and women from seeking help) by changing several elements of the traditional delivery of support, thereby bringing a significant population of previously unserved Veterans and Service Members into help.

Sound Off uniquely provides Veterans and Service Members the ability to develop a long-term relationship with a culturally competent mental health clinician and/or a screened and trained peer, while maintaining complete and total personal anonymity at no cost to them. We pair a support network of clinicians and peers with an IT platform/application which enables the Veteran or Service Member to maintain anonymity - not simply confidentiality.

Sound Off has invested in building a network of both clinicians and peer support. We have also created strategic partnerships with many special forces organizations as well as veteran organizations, such as the Navy Seal Foundation, EOD Warrior Foundation, Special Forces Charitable Trust, Task Force Dager, Marine Corps Law Enforcement Foundation, and many more. By growing out partnership network, we can scale the care providers (Peers/Clinicians) as well as the users (people seeking help)

William Negley developed the model for Sound Off while serving with the CIA in Afghanistan where he witnessed the invisible wounds of war and the unique challenges those serving face when seeking mental health support. In June 2017, William Negley's brother-in-law Navy SEAL Bill Mulder killed himself - since that time William's sister Sydney has become a spokesperson for Sound Off. In the Fall of 2018, sufficient funding and technical support were secured. In 2019, the services were launched in Texas, and in 2020, COVID hit. In 2021, a national network of clinicians were ready and we began working on raising awareness. The Sound Off mobile application was launched at the beginning of 2022. The program/application has been up and running since then, with a consistent focus on scaling the network of clinicians and peer supporters available for those who are seeking care.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We shared information about our current feedback practices.
  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve

  • Which of the following feedback practices does your organization routinely carry out?

    We aim to collect feedback from as many people we serve as possible, We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We act on the feedback we receive

  • What challenges does the organization face when collecting feedback?

    It is difficult to find the ongoing funding to support feedback collection

Financials

Sound Off, Inc.
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

Sound Off, Inc.

Board of directors
as of 01/18/2024
SOURCE: Self-reported by organization
Board chair

James Patrick

Paul Janes

Ashwin Rajaram

Michael Moreno

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Not applicable

Organizational demographics

SOURCE: Self-reported; last updated 1/5/2024

Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Male
Disability status
Decline to state

Race & ethnicity

Gender identity

Transgender Identity

Sexual orientation

No data

Disability

No data

Equity strategies

Last updated: 01/05/2024

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We review compensation data across the organization (and by staff levels) to identify disparities by race.
  • We analyze disaggregated data and root causes of race disparities that impact the organization's programs, portfolios, and the populations served.
  • We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
  • We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
  • We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
Policies and processes
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.