GOLD2023

MIDTOWN FAMILY SERVICES

San Jose, CA   |  www.midtownfs.org

Mission

To provide tangible support leading to self-sufficiency in housing and inter-dependent domains to low-income individuals/families in the high poverty West San Jose neighborhoods of West San Carlos/Burbank, Buena Vista, Santana Park, Anderson Village/Starbird Park, Winchester/Cadilac, the neighborhoods between them, and beyond.

Ruling year info

2015

Executive Director

Mr Stuart James Richardson

Main address

1275 S. Winchester Boulevard, Suite G

San Jose, CA 95128 USA

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EIN

46-5507578

NTEE code info

Other Housing Support Services (L80)

Immigrants' Rights (R21)

Alliance/Advocacy Organizations (W01)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Programs and results

What we aim to solve

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Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

MFS Rental and Deposit Assistance Program

MFS provides rental and deposit assistance for families and individuals throughout Santa Clara County.

Population(s) Served
Adults
Families

Midtown assists homeless individuals to apply for VTA monthly bus passes.

Population(s) Served
Homeless people

MFS provides senior support for rent & deposit, prescription eye glasses, hearing aids and advocacy.

Population(s) Served
Seniors

Persons formerly incarcerated in CA State Prisons are provided free housing and case management for up to one year, giving them the housing stability to get and maintain a job, start saving money, and meet other personal needs, that they may be self-sufficient, living in permanent housing, in the future.

Population(s) Served
Incarcerated people

Where we work

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of clients who report adequate access to services

This metric is no longer tracked.
Totals By Year
Population(s) Served

Families, Social and economic status

Related Program

MFS Rental and Deposit Assistance Program

Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Holding steady

Number of households that obtain/retain permanent housing for at least 6 months

This metric is no longer tracked.
Totals By Year
Population(s) Served

Adults

Related Program

Bus Passes for Homeless

Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Increasing

Context Notes

Midtown provide UPLIFT VTA Buss passes to homeless individuals. Case Management Services, and referrals.

Number of people no longer living in unsafe or substandard housing as a result of the nonprofit's efforts

This metric is no longer tracked.
Totals By Year
Population(s) Served

Families

Related Program

MFS Rental and Deposit Assistance Program

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

Midtown Family Services supported families and individuals in providing housing prevention supportive services and supported clients in homeless or at risk of being homeless.

Number of people in the area with access to affordable housing as a result of the nonprofit's efforts

This metric is no longer tracked.
Totals By Year
Population(s) Served

Families

Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Increasing

Context Notes

Midtown Family Services provided families referrals to BMR Below Market Rental opportunities (Affordable Housing)

Number of children and youth who have received access to stable housing

This metric is no longer tracked.
Totals By Year
Population(s) Served

Families

Related Program

MFS Rental and Deposit Assistance Program

Type of Metric

Context - describing the issue we work on

Direction of Success

Increasing

Context Notes

Midtown Family Services supported families with children and youth stay in stable housing and access to low income housing.

Our Sustainable Development Goals

SOURCE: Self-reported by organization

Learn more about Sustainable Development Goals.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

• Midtown's goal is to continue to provide supportive services to the community, this includes all over Santa Clara County.

• Midtown has used over one million dollars of our partnership funders to provide rental, deposit senior supportive services and want to expand these vita services by doubling our efforts to provide two million dollars towards direct services.

• Midtown looking to expand programming to support the working poor, youth, veterans and the homeless populations.

• Midtown is developing a (5) year strategic plan

• Midtown looking to expand programming to support the working poor, youth, veterans and the homeless populations

• Midtown is looking to applying for federal and State and local grants.

• Midtown looking for champions in the areas of corporate, foundations, philanthropist to support us in our programs.

• Midtown has a wealth of experience. Staff have over 25 years in working with people experiencing homelessness, the working poor and collaborating with several other non-profit agencies in the community with supportive services.

• Midtown currently has six staff, four volunteers and one grant writer.

• Due to the community demand Midtown is looking to hire (3) more staff (2) additional volunteers

• Midtown has provided direction, employment (EDD work to future) to several at risk youth
• Case managed several impacted youths from gang impacted neighborhood
• Supported youth with their education, California I.D. and driver's licenses
• Provided community BBQ's to low income families
• Provided clothing, school supplies, backpacks to the community
• Provided Christmas toy giveaways to over 300 families
• Provided court advocacy for clients
• Facilitated workshops to several hundred families
• Supported families, individuals, veterans, seniors, with over (1) million dollars of direct supportive services rent, deposit, medical, car repairs.

• What is next for Midtown is to expand services and provide targeted programs for low income and the working poor.
• Midtown Family Services are about to launch an Adult Reentry Housing Program

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We demonstrated a willingness to learn more by reviewing resources about feedback practice.
done We shared information about our current feedback practices.
  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We act on the feedback we receive

  • What challenges does the organization face when collecting feedback?

    We don’t have the right technology to collect and aggregate feedback efficiently, It is difficult to find the ongoing funding to support feedback collection, Staff find it hard to prioritize feedback collection and review due to lack of time

Financials

MIDTOWN FAMILY SERVICES
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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lock

Connect with nonprofit leaders

Subscribe

Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

MIDTOWN FAMILY SERVICES

Board of directors
as of 01/30/2023
SOURCE: Self-reported by organization
Board chair

Mr. Ted Geiszler

Midtown Family Services

Term: 2015 - 2025

Christine Robison

Law Office of Christine A Robison

Doreen Geiszler

Jerry Amaro

Jorge Sanchez

Keri Systems

Patrick Scheufler

Patrick Scheufler Accountancy

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? No

Organizational demographics

SOURCE: Self-reported; last updated 3/10/2022

Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Male, Not transgender
Sexual orientation
Heterosexual or Straight
Disability status
Person with a disability

Race & ethnicity

Gender identity

Transgender Identity

Sexual orientation

Disability

We do not display disability information for organizations with fewer than 15 staff.

Equity strategies

Last updated: 03/10/2022

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We review compensation data across the organization (and by staff levels) to identify disparities by race.
  • We ask team members to identify racial disparities in their programs and / or portfolios.
  • We analyze disaggregated data and root causes of race disparities that impact the organization's programs, portfolios, and the populations served.
  • We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
  • We disaggregate data by demographics, including race, in every policy and program measured.
Policies and processes
  • We use a vetting process to identify vendors and partners that share our commitment to race equity.
  • We have a promotion process that anticipates and mitigates implicit and explicit biases about people of color serving in leadership positions.
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We have community representation at the board level, either on the board itself or through a community advisory board.
  • We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.