Youth Emergency Services, Inc.
Programs and results
What we aim to solve
In 2013, YES participated in a federal study of homeless youth conducted by the University of Nebraska-Lincoln. Sixty homeless youth from YES programs were interviewed. Key findings included: • average length of homelessness was 23.9 months • average age of first homeless episode was 14 years • more than 60% of youth had been forced from home by a parent or other adult • 71% stated that even if they wanted to, they were unable to return home because a parent or circumstances would not allow it • 42% had been victims of crime, including assault and sexual assault • 58% reported high levels of depressive symptoms. Based on a 2016 count, at least 300 unaccompanied youth in the Omaha area aged 12-21 lack a stable and safe place to live. Due to barriers in accessing adult-only shelters and connecting to social services, many of these youth go uncounted. Most of the youth served by YES suffer the results of physical or emotional abuse, or mental health and substance abuse problems.
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
Overview of Programs
YES provides a variety of programs and services for youth experiencing homelessness and near-homelessness, including runaway and street-dependent youth in the Omaha metropolitan area. The core program components consist of: The Emergency Shelter, Street Outreach Center and Housing Programs: Transitional Living Program, Maternity Group Home, Rapid Rehousing. YES Shelter Program - short-term emergency shelter for adolescents, age 16 through 20 Street Outreach - A street-based program in which teams of outreach workers work in the community to identify and make contact with homeless and runaway youth. Direct and referral services are provided to these youth. They are invited to the Street Outreach Center, a daytime drop-in resource center with food, clothing, guidance, showers, laundry, and mental and physical health support. Transitional Living Program (TLP) - Provides long-term housing option to displaced youth, ages 16 to 21, while providing case management and assistance toward successfully developing the ability to function independently in the community. Maternity Group Home (MGH) - Provides all the assistance of the TLP to a targeted population of pregnant and parenting female youth. The Rapid Rehousing Program assists literally homeless young people who have been identified through the Metro Area Continuum of Care for the Homeless (MACCH) coordinated entry system and provides temporary housing and financial assistance for up to 12 months. All programs provide the following: Education - Transportation is provided for all residents to their home schools. Educational activities are provided for all youth not enrolled in school. Counseling - A Licensed Mental Health Practitioner is employed to provide mental health services to individual youth and their families. Aftercare is available. Basic health care and screenings (including STD, HIV and pregnancy screening) are provided to youth in all Y.E.S. programs by the Visiting Nurses Association. Referrals are made to appropriate community providers. Case Management - For every youth involved in programming for more than 5 days, a personalized plan is developed that identifies goals that, if achieved, will enhance the youth's ability to develop the skills necessary to function independently in the community. Life Skills Training - Training is available in a variety of subject areas including, but not limited to; financial management, job skills, parenting, personal development, and community service.
Street Outreach Program
The Street Outreach Program, the only street-based outreach program focused on youth in the Omaha area, sends a trained Street Outreach Team, with a youth member, out on the streets to find youth in need. The team provides immediate support by handing out bags filled with basic emergency supplies. They invite youth to visit the Street Outreach Center (SOC), a drop-in resource center open every weekday afternoon, where they can find a hot meal, showers, laundry, a food pantry, a computer lab, ID procurement, mental and physical health support, and education and employment guidance.
Emergency Shelter
The Emergency Shelter, Omaha’s only emergency shelter for youth ages 16-20, provides a short-term safe place to live for up to three weeks. Staff assist youth in securing appropriate longer-term housing, provide daily meals, transportation, guidance and practical resources. Youth can access all services provided at YES' Street Outreach Center as well.
Transitional Living Program
The Transitional Living Program provides longer-term 18-month housing for youth aged 16-21. Participants work with a case manager to set practical goals that include monthly community service hours, paying partial rent, and staying in school, working, or both. Case managers help youth learn life skills such as financial literacy, and goal-setting.
Maternity Home
The Maternity Home is an 18-month program providing a home-like environment for young mothers aged 16-21 who are pregnant and/or parenting. Participants attend parenting classes and learn practical life skills while working, in school, or both.
Mentoring
YES provides a screened, trained mentor to every interested youth in Transitional Living or the Maternity Home. YES is a Best Practices Partner of the Midlands Mentoring Partnership, following evidence-based practices for effective mentoring. All mentors commit to serving for at least one year.
Where we work
Affiliations & memberships
National Network for Youth
Youth Collaboratory 2022
Metro Area Continuum of Care for the Homeless 2022
Mentor Nebraska 2022
Nonprofit Association of the Midlands 2022
National Safe Place Public Relations Society of America 2022
Association of Fundraising Professionals 2022
External reviews

Our results
How does this organization measure their results? It's a hard question but an important one.
Number of youth placed in safe housing upon discharge from programs
This metric is no longer tracked.Totals By Year
Population(s) Served
At-risk youth
Type of Metric
Outcome - describing the effects on people or issues
Direction of Success
Increasing
Number of interactions with unaccompanied youth on the street
This metric is no longer tracked.Totals By Year
Population(s) Served
At-risk youth
Related Program
Street Outreach Program
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Number of youth accessing YES services
This metric is no longer tracked.Totals By Year
Population(s) Served
At-risk youth
Related Program
Overview of Programs
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Goals & Strategy
Reports and documents
Download strategic planLearn about the organization's key goals, strategies, capabilities, and progress.
Charting impact
Four powerful questions that require reflection about what really matters - results.
What is the organization aiming to accomplish?
Youth Emergency Services (YES) assists youth experiencing homelessness and near-homelessness by providing critically-needed resources which support them in their desire to be be self-sufficient.
YES' short-term goal is to equip homeless and at-risk youth with their basic needs and help them escape their crisis. YES locates youth in crisis, meets their immediate needs and then develops a trusting relationship with them. Staff work with youth to get them into stable, safe housing and encourage their participation in essential support services that will prevent their chronic homelessness.
YES' long-term goal is to end youth homelessness in the metropolitan area through prevention efforts designed to equip youth with the life skills and other resources needed to be self-sufficient.
What are the organization's key strategies for making this happen?
For over 45 years, YES has offered a continuum of services for vulnerable youth, from meeting their immediate needs of shelter, food, and safety to teaching them essential life skills which empower them to become self-sufficient. To help these young people transform their lives, YES operates three key programs: the Street Outreach Center, the Emergency Shelter, and Housing Programs: Transitional Living Program, Maternity Home, and Rapid Rehousing.
The continuum of services offered by YES is based on the research on serving homeless and near homeless youth from the national Network for Youth and allows YES staff to address an immediate crisis and then connect youth with additional resources that help prevent homelessness and enable youth to become self-sufficient. Some key resources include:
• Rent assistance including funding for a deposit to get into housing, rent that is in arrears, utilities, application fees, or rent assistance for up to three months. This funding helps resolve an immediate issue that is preventing success in achieving stable housing and reduces trauma and the negative impact of an eviction on a youth’s record.
• Assistance to victims of human trafficking, through a partnership with the Women’s Center for Advancement. Services include crisis counseling, emergency or transitional housing support, education and employment support, legal services, and case management Youth who run away or are homeless are very vulnerable to traffickers.
• Assistance through the Job Readiness program offered at the Street Outreach Center that helps youth find and keep a job.
What are the organization's capabilities for doing this?
In 1974, recognizing the need for a safe place for homeless youth, community volunteers opened the "YES House", which is still in operation as the Emergency Shelter. YES added the Street Outreach Program in 1999 to find youth on the streets and to expand direct support services to them. Continuing to adapt, YES began the Transitional Living Program and Maternity Home in 2008, both of which help youth develop the practical life skills needed for adulthood. YES now serves over 1,000 youth annually and is the sole organization in the Omaha metro area focusing only on supporting runaway, homeless and nearly homeless youth ages 12-21. YES serves as a positive influence in these young lives that are at a crossroads, turning them from desperation to hope. YES envisions a community which understands and embraces its youth, creating an environment where youth homelessness no longer exists.
YES is nationally recognized for its work, being one of eleven agencies selected for three different national projects funded by the Administration for Children and Families, Family and Youth Services Bureau, studying program sustainability. YES' Transitional Living Program is one of the largest programs of its kind in the nation. YES has been featured at national and local conferences.
YES is a Best Practices Partner as recognized by the Nonprofit Association of the Midlands by adopting their Guidelines and Principles for Nonprofit Excellence in Nebraska and Iowa. In 2015 YES was awarded the Catalyst Award for Nonprofit Sustainability by the Nonprofit Association of the Midlands. YES is a Four Star Charity as rated by Charity Navigator. Only 25% of rated organizations in the country achieve this distinction. According to the National Network for Youth (NN4Y), the leading national advocacy group for homeless youth, the basic building blocks of an effective safety net for runaway and homeless youth include outreach, drop-in centers, shelters and youth-appropriate housing. With its full spectrum of services encompassing each of those building blocks, YES is uniquely qualified to provide that safety net to Omaha area youth in crisis. YES meets youth where they are and offers individualized services to address their specific and unique needs.
What have they accomplished so far and what's next?
In fiscal year 2019-2020, the Street Outreach Center (SOC) program assisted 1,122 unduplicated youth through a variety of services available to help including: rent assistance -- funding for a deposit, rent that is in arrears, utilities, application fees, or rent assistance for up to three months -- which helps resolve an immediate issue that is preventing success in achieving stable housing and helps reduce trauma and the negative impact of an eviction on a youth’s record; assistance to victims of sex trafficking, through a partnership with the Women’s Center for Advancement including crisis counseling, emergency or transitional housing support, education and employment support, and legal services; and help through the Job Readiness program that covers essential job information and skills and helps youth find and keep employment.
YES’ Street Outreach Center is the only daytime, drop-in resource center for youth ages 12 – 21 who experience homelessness or near-homelessness in the Omaha metro area. Some housing services are available to young people up to 24 years of age. At the Center, youth find a safe place with access to crisis intervention, a hot meal, shower, laundry facilities, pantry, a VNA nurse for physical health needs, a mental health therapist contracted through Lutheran Family Services, computers, ID procurement, and other assistance previously listed.
The Emergency Shelter program provided an immediate, safe place for 58 youth. The average length of stay last fiscal year was 21 days. Upon discharge, 65% of emergency shelter residents went to known safe and stable housing. For 27% housing circumstances were not disclosed. The Shelter consistently runs at capacity and is a family-style residence with six bedrooms and divided sleeping areas for male and female guests. Youth share meals, television and computer privileges, recreation supplies, and laundry facilities. Staff coordinate services and treatment for youth, including support from social workers, therapists, nurses, and teachers.
The Transitional Living program offers apartment-style living for youth ages 16 – 21 for up to 18 months. Last fiscal year, 32 young people were assisted through this program. The average age of youth in this program was 19 years old. Youth in this program work closely with transition advocates to set and accomplish goals that empower them to be self-sufficient. Youth must go to school or work and perform community service, learn life skills, and set personal, educational and employment goals.
The Maternity Home supported 13 mothers and 12 children last fiscal year and is Omaha's only home for pregnant or parenting young women experiencing homelessness, ages 16-21. This is an essential program for vulnerable young mothers and their children.
How we listen
Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.
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How is your organization using feedback from the people you serve?
To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve
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Which of the following feedback practices does your organization routinely carry out?
We collect feedback from the people we serve at least annually
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What challenges does the organization face when collecting feedback?
It is difficult to get the people we serve to respond to requests for feedback, The people we serve tell us they find data collection burdensome, It is difficult to identify actionable feedback
Financials
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Operations
The people, governance practices, and partners that make the organization tick.
Connect with nonprofit leaders
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- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
Youth Emergency Services, Inc.
Board of directorsas of 03/08/2023
Kellie Harry
Mutual of Omaha
Term: 2022 - 2027
Megan Belcher
Scoular
Ashley Brooks
Arbor Bank
Katera Brown
Catalyze Evaluation
Lynece Daiker
Kent Circle Partners
Casey Dyer
Union Pacific
Kellie Harry
Mutual of Omaha
Precious Lesley
Loud Nerd
David Ortman
First National Bank
Kelly Staup
Lindsay Corporation
Board leadership practices
GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.
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Board orientation and education
Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes -
CEO oversight
Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes -
Ethics and transparency
Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes -
Board composition
Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes -
Board performance
Has the board conducted a formal, written self-assessment of its performance within the past three years? No
Organizational demographics
Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.
Leadership
The organization's leader identifies as:
Race & ethnicity
Gender identity
Sexual orientation
Disability
No data
Equity strategies
Last updated: 02/10/2021GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more
- We review compensation data across the organization (and by staff levels) to identify disparities by race.
- We ask team members to identify racial disparities in their programs and / or portfolios.
- We analyze disaggregated data and root causes of race disparities that impact the organization's programs, portfolios, and the populations served.
- We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
- We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
- We disaggregate data by demographics, including race, in every policy and program measured.
- We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
- We have community representation at the board level, either on the board itself or through a community advisory board.
- We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
- We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.