Neighborhood Housing Services of Brooklyn CDC Inc.

“Helping Our Neighbors Buy, Repair, and Keep Their Homes”

aka Neighborhood Housing Services Brooklyn   |   Brooklyn, NY   |  https://www.nhsbrooklyn.org/

Mission

NHS Brooklyn is a 501(c)3 not-for-profit organization that creates and preserves affordable housing by providing opportunities for homeownership education, financial assistance, and community leadership. Led by local residents and guided by local needs, we work in partnership with government and business to revitalize underserved neighborhoods.

Ruling year info

2014

Executive Director

Ms. Tonya L. Ores

Main address

2806 Church Avenue

Brooklyn, NY 11226 USA

Show more contact info

Formerly known as

NEIGHBORHOOD HOUSING SERVICES OF EAST FLATBUSH

EIN

47-1169779

NTEE code info

Community, Neighborhood Development, Improvement (S20)

Other Housing Support Services (L80)

Housing Development, Construction, Management (L20)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

Every day more and more families find themselves on the negative side of the American dream. No longer is hard work---once considered the first step towards achieving that dream--- a guarantee of economic independence and social equity. For many of the families, we serve social and economic equality is still proving to be difficult, as they are again confronted with being targets of predatory lending, unaffordable housing, and a lack of resources to increase their financial wealth. NHS Brooklyn addresses these issues by providing a full cycle approach to community development. We have shaped our programs and services to address these conditions, and we have maintained flexibility to continually and quickly respond to change. Our goal is to ensure that enough New Yorkers have the skills required to remain in or ease their pathway into the middle class.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Neighborhood Housing Services Brooklyn: Homeownership Education

We offer homeowners, home buyers, landlords, future landlords, and tenants counseling and education to become responsible, financially stable, community-minded residents who can obtain and maintain a home, whether a one-family house, 2-4 unit building. coop, condo, or rented apartment. Should they experience financial hardship or have an unforeseen reduction in income, we offer counseling, including foreclosure intervention, tenant support services, and financial coaching to help them keep their home.

Population(s) Served
Adults

Preservation of owner’s home investment through our Home Repair Assistance, Construction Services and Education. Assistance and Construction Services provided to homeowners seeking grants and loans to make emergency repairs addressing boilers, water heaters, windows, insulation, water main, and more. We also provide opportunities for homeowners to make environmental upgrades that help with energy efficiency.

Population(s) Served
Adults

Our Home Maintenance Training Program provides hands-on education through two seven-week courses. In level 1 courses, students learn to do basic carpentry, drywalling, flooring, tiling and exterior repairs. Instruction provided in level 2 courses includes roofing, electrical, stair repair, molding installation, flooring, and plumbing.

Population(s) Served
Adults

Our HUD-certified housing specialists assist homeowners on the brink of foreclosure or who have fallen victim to predatory lending. Reverse mortgage counseling for seniors is also available.

Population(s) Served
Adults

As the only nonprofit in NYC providing Homeowner Insurance Services, we help homeowners understand state regulations, evaluate their current policy, and know if they need flood insurance or other coverage to ensure they are properly protecting their valuable investment.

Population(s) Served
Adults

Through one-on-one counseling, workshops, and webinars, we help renters apply for affordable housing lotteries; understand NYC rent laws; apply for a rent freeze, if eligible; and take advantage of resources available to them.

Population(s) Served
Adults

Financial Capabilities training that goes beyond "traditional financial literacy," to help residents understand their finances, start the foundation to building generational, wealth and the tools and resources they need to manage their money with confidence.

Population(s) Served
Adults

Where we work

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of homeowners/tenants rating their feeling of safety in and around their homes as satisfactory

This metric is no longer tracked.
Totals By Year
Population(s) Served

Adults

Related Program

Neighborhood Housing Services Brooklyn: Homeownership Education

Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Increasing

Number of low-income families housed in affordable, well-maintained units as a result of the nonprofit's efforts

This metric is no longer tracked.
Totals By Year
Population(s) Served

Adults

Related Program

Neighborhood Housing Services Brooklyn: Homeownership Education

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Number of foreclosures prevented as a result of the nonprofit's efforts

This metric is no longer tracked.
Totals By Year
Population(s) Served

Adults

Related Program

Foreclosure Prevention and Intervention

Type of Metric

Output - describing our activities and reach

Direction of Success

Holding steady

Number of individuals that recieved afforable morgages as a result of the nonprofit's efforts

This metric is no longer tracked.
Totals By Year
Population(s) Served

Adults

Related Program

Neighborhood Housing Services Brooklyn: Homeownership Education

Type of Metric

Context - describing the issue we work on

Direction of Success

Increasing

Number of Home Repairs conducted as a result of the nonprofit's efforts

This metric is no longer tracked.
Totals By Year
Population(s) Served

Adults

Related Program

Home Maintenance Training

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Number of Homeownership Education Servives provided as a result of the nonprofit's efforts

This metric is no longer tracked.
Totals By Year
Population(s) Served

Adults

Related Program

Neighborhood Housing Services Brooklyn: Homeownership Education

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Our Sustainable Development Goals

SOURCE: Self-reported by organization

Learn more about Sustainable Development Goals.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

The organization offers the tools and resource that transform underserved communities into strong, vibrant places of opportunity.

We are community champions that enable individuals and families to invest in, preserve, and improve their neighborhoods, their homes, and their future. Our programs and services have helped to build the foundation of Brooklyn by working to enhance the quality of life for all of its residents.

Our goals is to be committed to enhancing the quality of life in the Brooklyn and New York City as a whole, by strengthening communities and creating and implementing innovative economic, housing, and educational, programs for residents.

Our Organizational Strategic Priorities and Objectives include:

Using NHS Brooklyn’s broad experience and strengths – from education and community development through housing services – to create and deliver unique programs and services to the community.

Build the capacity to accelerate community and economic renewal through programs and services that support overall community wellness.

Increase real estate values by improving neighborhood infrastructure and encouraging responsible first-time homeownership.

Advocacy and support for the creation of high quality, attractive, affordable housing for low and moderate income families

Building robust partnerships and explore new ideas and possibilities that are respectful and realistic to the needs of the community

At NHS Brooklyn, we are committed to a higher standard. We believe improving community begins with the passion and leadership of the residents who live in the community, businesses that support the community, and partnership with government that build the community.

For over three decades, we have transformed communities and helped residents with programs and services that turn into results. While our approach has evolved over the years to meet the needs of the community, we have remained focused on strengthening local neighborhoods by supporting the very people who call it home.

With near 40 years of service to Brooklyn, NHS Brooklyn has in the past five years:

Educated over 12,665 residents through our one-one services and multi-topic housing workshops

Provided home repair assistance to 308 homeowners, Assisting 539 units, totaling over $3.3 million in investment

Facilitated 186 affordable mortgages totaling over $58 million in investment

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We demonstrated a willingness to learn more by reviewing resources about feedback practice.
done We shared information about our current feedback practices.
  • How is your organization collecting feedback from the people you serve?

    Electronic surveys (by email, tablet, etc.), Paper surveys, Case management notes, Community meetings/Town halls, Constituent (client or resident, etc.) advisory committees, "Share Your Story" form on website,

  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve,

  • With whom is the organization sharing feedback?

    The people we serve, Our staff, Our board, Our funders, Our community partners,

  • Which of the following feedback practices does your organization routinely carry out?

  • What challenges does the organization face when collecting feedback?

    It is difficult to get the people we serve to respond to requests for feedback,

Financials

Neighborhood Housing Services of Brooklyn CDC Inc.
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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Connect with nonprofit leaders

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Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

Neighborhood Housing Services of Brooklyn CDC Inc.

Board of directors
as of 02/22/2022
SOURCE: Self-reported by organization
Board chair

Mr. Serghio Adams

Long Island University

Term: 2019 -

Lois Locke Locke

Retired

Larry Pampellone

Retired

Andrea Hodges

Retired – HUD & Small Business Owner

Cassandra Kelly

Brookdale Hospital & Small Business Owner

R. Gary Campbell

Dime Community Bank

Lyndrew Nesmith

U.S. Department of Housing & Urban Development (HUD)

Marjorie Faison

Commercial Real Estate Lending

Raul Van Rossum

Citizens International Realty

Selwyn Atherly

Flushing Bank

Yury Polonsky

New York Energy Audits

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Organizational demographics

SOURCE: Self-reported; last updated 10/30/2020

Who works and leads organizations that serve our diverse communities? GuideStar partnered on this section with CHANGE Philanthropy and Equity in the Center.

Leadership

The organization's leader identifies as:

Race & ethnicity
Black/African American/African
Gender identity
Female, Not transgender (cisgender)
Sexual orientation
Heterosexual or Straight
Disability status
Person without a disability

Race & ethnicity

No data

Gender identity

No data

 

No data

Sexual orientation

No data

Disability

No data

Equity strategies

Last updated: 06/14/2020

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We review compensation data across the organization (and by staff levels) to identify disparities by race.
  • We ask team members to identify racial disparities in their programs and / or portfolios.
  • We analyze disaggregated data and root causes of race disparities that impact the organization's programs, portfolios, and the populations served.
  • We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
  • We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
  • We disaggregate data by demographics, including race, in every policy and program measured.
  • We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
Policies and processes
  • We use a vetting process to identify vendors and partners that share our commitment to race equity.
  • We have a promotion process that anticipates and mitigates implicit and explicit biases about people of color serving in leadership positions.
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We have community representation at the board level, either on the board itself or through a community advisory board.
  • We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
  • We measure and then disaggregate job satisfaction and retention data by race, function, level, and/or team.
  • We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.