GOLD2022

Hilltown Village Inc.

Raising a really young child isn't easy. Some neighbors need your help. You in?

aka It Takes a Village   |   Huntington, MA   |  www.hilltownvillage.org

Mission

Our mission is to provide free postpartum and early parenting support to families with babies and young children living in Western Massachusetts, and to inspire the community to welcome the newest members of their Village.

Ruling year info

2016

President

Gail Lucey

Main address

2 East Main Street, PO box 304

Huntington, MA 01050 USA

Show more contact info

EIN

47-1394720

NTEE code info

Family Services (P40)

Rural (S32)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

Isolation and financial hardship of families living in the rural Hilltowns of Western Massachusetts.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Home Visit Program

12-weekly home visits by carefully screened and trained volunteers to Hilltown families with infants up to one-year postpartum. Weekly home visits during a baby’s first year of life are part of a comprehensive plan to reduce social isolation and the risk of postpartum mood disorders and their associated negative impacts on young children while promoting maternal resilience, parent-child bonding, and access to other community resources. (National Center for Children in Poverty, 2008).

Population(s) Served
Families
Economically disadvantaged people
Parents
Caregivers
Young adults

In-person and online peer-to-peer support groups led by trained facilitators (some of which are licensed therapists) for postpartum families. These support groups provides free childcare and refreshments so that parents can connect with other parents and they are free to focus on their own emotional well-being and needs.

Population(s) Served
Parents
Caregivers
Young adults
Pregnant people

The Village Closet, a donation and distribution facility in Huntington, MA offers free, new and gently used maternity and baby gear, clothing, diapers, cribs, and other baby supplies to any family who needs it. The goals for the Village Closet program are to help lessen the financial strain of raising infants and young children, and to provide a Hilltown space for community sharing, parent education, and to serve as a regional resource for rural family support.

Population(s) Served
Caregivers
Parents
Economically disadvantaged people
Children and youth
Pregnant people

Postpartum resource kits and a lending library that include up to date information on physical healing from birth, breastfeeding, postpartum emotions including depression and anxiety, infant development, area play groups and parenting classes, important contact numbers, and useful websites. We also host a Facebook page with educational articles and local events, and a closed Facebook mothers group for local moms to connect and seek support virtually. We also provide referrals to social service agencies and area resources as needed.

Population(s) Served
Caregivers
Parents
Pregnant people

Where we work

Awards

Excellence Award (Small Nonprofit) 2021

Massachusetts Nonprofit Network

Affiliations & memberships

Massachusetts Nonprofit Network Excellence Award - Small Nonprofit 2021

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of children served

This metric is no longer tracked.
Totals By Year
Population(s) Served

Children and youth, Caregivers, Families

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Number of families served

This metric is no longer tracked.
Totals By Year
Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Number of diapers distributed

This metric is no longer tracked.
Totals By Year
Population(s) Served

Infants and toddlers, Caregivers

Related Program

The Village Closet

Type of Metric

Output - describing our activities and reach

Direction of Success

Holding steady

Number of resource kits distributed

This metric is no longer tracked.
Totals By Year
Population(s) Served

Caregivers, Families

Related Program

Resource Kits and Referrals

Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Increasing

Value of supplies distributed to families

This metric is no longer tracked.
Totals By Year
Population(s) Served

Infants and toddlers, Children and youth, Families

Related Program

The Village Closet

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

Reduce social isolation through offering ways families can connect and be supported, both practically and emotionally. We do this through our home visit program, parent education classes and support groups and creating a community gathering location in the central Hilltowns. We reduce financial hardship by providing free maternity, baby and kids items through our Village Closet.

Aggressive outreach to area families, partnerships with agencies who serve our area in other ways, getting our name out throughout the Pioneer Valley through participation on numerous perinatal coalitions, as well as public relations opportunities.

Capacity has always been our greatest challenge given our lean organizational structure. To this end, we have reorganized job duties and hired a part time program coordinator and have recruited a part time volunteer coordinator to assist in the operations and to meet our program goals.

In 2019. we served over 1,500 families with our programs and distributed over $130,000 worth of baby supplies, diapers and clothing.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We shared information about our current feedback practices.

  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive

  • What challenges does the organization face when collecting feedback?

    Staff find it hard to prioritize feedback collection and review due to lack of time, It is difficult to identify actionable feedback

Financials

Hilltown Village Inc.
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Operations

The people, governance practices, and partners that make the organization tick.

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lock

Connect with nonprofit leaders

Subscribe

Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

Hilltown Village Inc.

Board of directors
as of 11/08/2022
SOURCE: Self-reported by organization
Board chair

Gail Lucey

Nancy Madru

Susan Todd

Richard Brown

Jeanne Sargent

Mary Lorbert

Nicole LaRoche

Whitney Shepperd

Gail Lucey

Deb Schnauppauf

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Organizational demographics

SOURCE: Self-reported; last updated 11/8/2022
info Candid has made improvements to the race and ethnicity options.

Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Female

Race & ethnicity

No data

Gender identity

 

Sexual orientation

No data

Disability

No data

Equity strategies

Last updated: 11/08/2022

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Policies and processes
  • We have community representation at the board level, either on the board itself or through a community advisory board.
  • We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.