Pawsitivity Service Dogs for Veterans
Training Service Dogs for Veterans with PTSD and other disabilities
Programs and results
What we aim to solve
Problems: 970,000 US Military Iraq and Afghanistan Veterans suffer from PTSD and other post-combat disabilities. A person with autism or epilepsy is 400% more likely to die in any given year. 1,2000,000 unwanted dogs are killed in the U.S. each year. The Solution: Pawsitivity works on all these problems simultaneously. We rescue and train dogs to be loving, loyal service dogs for people with disabilities, including both veterans and civilians.
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
Service Dogs Program
GOAL: Pawsitivity Service Dogs will match rescue dogs or puppies to veterans and families with disabilities, workng with them through pairing, training, and certification to create service dog teams that are mutually supportive and will increase capabilities and confidence in the clients provide life-long support to service dog teams.
OUTCOME: As a result, the teams will experience greater capacity to engage in their communities and pursue their dreams.
- Activity 1: Pawsitivity Service Dogs begins to create service dog teams through a careful process of selecting both dogs and individuals
- Activity 2: In the second step, the dogs undergo basic training using the latest proven positive training methods.
- Activity 3: In the third step, handlers and dogs are paired, trained, and certified.
- Activity 4: Once the pairs are established, Pawsitivity Service Dogs offers graduate support.
Public Education About Service Dogs
GOAL: Pawsitivity Service Dogs staff will serve as community ambassadors and educators, showcasing the health and social benefits of positive reinforcement training for both service dogs and their handlers.
OUTCOME: As a result, Pawsitivity will increase public awareness of service dog teams (including service dogs for veterans), growing acceptance for diverse abilities, and promoting animal welfare.
- Activity 1: In order to be good ambassadors, Pawsitivity Service Dogs staff will engage in ongoing professional training. Trainings attended are focused on two areas: how to be a better animal trainer, and how to better work with people with disabilities, including veterans. We constantly strive for 100% of to be up-to-date on current treatment practices, improved methods of service dog training, and improved treatment and relationships with the clients we serve.
- Activity 2: As ambassadors, Pawsitivity Service Dogs conducts public presentations with adults and children to demonstrate how animals and people can work together to improve people’s lives. The outcome is expanding public understanding and knowledge of the needs of children and adults with disabilities, the capabilities of service dogs to assist people with disabilities (incuding veterans), and the responsibilities of the public in regards to service dogs.
Where we work
Awards
Meets Standards--Highest Rating. Public Disclosure, Governance, Financial Activity, and Fundraising 2018
Charities Review Council
Platinum Seal of Transparency 2020
Guidestar
Seal of Approval 2013
Humane Charity
Top-Rated Nonprofit 2013
GreatNonprofits
Charity of the Month 2016
Minnesota Wild Pro Hockey
Midwest Book Award. For textbook "Service Dogs: The Rescue and Training of Heroes" 2016
Midwest Independent Publishers Association: MiPA
Affiliations & memberships
Minnesota Council of Nonprofits 2019
External reviews

Photos
Videos
Our results
How does this organization measure their results? It's a hard question but an important one.
Evaluation documents
Download evaluation reportsNumber of dogs rescued and evaluated
This metric is no longer tracked.Totals By Year
Population(s) Served
Families
Type of Metric
Output - describing our activities and reach
Direction of Success
Holding steady
Number of service dogs trained and placed
This metric is no longer tracked.Totals By Year
Population(s) Served
Children and youth, Veterans, People with disabilities
Related Program
Service Dogs Program
Type of Metric
Output - describing our activities and reach
Direction of Success
Holding steady
Number of families who report that service and support staff/providers are available and capable of meeting family needs
This metric is no longer tracked.Totals By Year
Population(s) Served
Children and youth, Veterans, People with disabilities
Related Program
Service Dogs Program
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Number of briefings or presentations held
This metric is no longer tracked.Totals By Year
Population(s) Served
People with disabilities, Veterans, People with intellectual disabilities
Related Program
Public Education About Service Dogs
Type of Metric
Output - describing our activities and reach
Direction of Success
Holding steady
Context Notes
Pawsitivity has created an educational coloring book which not only shows working dogs with their handlers, the book has text that describes how the dogs are helping their person with a disability.
Number of hours of training
This metric is no longer tracked.Totals By Year
Related Program
Service Dogs Program
Type of Metric
Other - describing something else
Direction of Success
Holding steady
Context Notes
Our trained staff has written an award-winning textbook, "Service Dogs: The Rescue and Training of Heroes."
Our Sustainable Development Goals
Learn more about Sustainable Development Goals.
Goals & Strategy
Reports and documents
Download strategic planLearn about the organization's key goals, strategies, capabilities, and progress.
Charting impact
Four powerful questions that require reflection about what really matters - results.
What is the organization aiming to accomplish?
Pawsitivity's short-term goal is to provide trained service dogs with a 100% satisfaction rate. Pawsitivity is one of the few service dog organizations to have an independent, third-party Impact Evaluation completed. See "Additional Documents": https://www.guidestar.org/ViewEdoc.aspx?eDocId=1941843
Our long-term goal is to provide service dogs to families with no regard to ability to contribute to a fee. This goal has been attained, and as of mid-2019, Pawsitivity's service dogs are provided at no cost to the recipient.
What are the organization's key strategies for making this happen?
Pawsitivity's programs and activities are threefold:
Service Dog Placement Program (primary program):
Adopt unwanted dogs and train them as service or therapy dogs for individuals with developmental, psychological, and/or physical disabilities.
What we are measuring:
- Number of service dogs trained and placed
- Number of families who report that service and support staff/providers are available and capable of meeting family needs
- Number of service dogs provided to veterans
Public Education Program (secondary program):
Raise public awareness through informational and educational activities regarding the purpose and function of service dogs, the benefits they provide to their handlers, the needs of people with disabilities that can be addressed with a service dog, and the rights and responsibilities of service dog partners under the Americans with Disabilities Act. The target group is local school children who have expressed an interest to their teachers about the work of service dogs.
What we are measuring:
- Number of briefings or presentations held
Family Dog Program (program is developed as needed):
Ensure that any Pawsitivity Dog candidate who is deemed unsuitable for service dog work, or that any returned or retired Pawsitivity Dog, is adopted to a good home. The families who adopt these dogs benefit from the training the dogs have already received, not only by way of emotional support, but also by adopting an adult dog that does not have major behavioral or health issues but didn't meet the very high level of standards a service dog requires.
What we are measuring:
- Number of dogs adopted to families as a Pawsitivity Family Dog.
What are the organization's capabilities for doing this?
Pawsitivity has four staff members with a combined total of over 20 years of service dog training.
Pawsitivity Service Dogs, a nonprofit organization in St. Paul, MN, spends 82.18% of gifts on programs, thus exceeding the Charities Review Council's top rating standard. Pawsitivity has an angel donor who covers the rest of the costs (so all public donations go directly to the programs).
Your donation is effective.
Pawsitivity has used a grant to hire an independent evaluator to create a third-party Impact Evaluation so you can know how your donations impact people in need (see "Additional Documents"). Pawsitivity is the only service dog organization to conduct an independent Impact Evaluation to prove that your donations are providing a high Return on Investment.
Your donation is tracked.
Pawsitivity has been business since 2012, receiving 501(c)(3) status in 2014. We keep our last three years of annual reports, financials, 990s, and CPA reviews available online. All Pawsitivity's annual reports include detailed financials such as SOP, SOA, and SFE. The following is a summary of the key elements of the 2019 report:
Your donation is wisely used.
While some financial experts think that the best metric to judge a nonprofit is their program spending percentage (and Pawsitivity scores an “A” rating in that department with 82.18%), other experts think that different financial metrics are more appropriate for this purpose. In the interest of transparency, here are other metrics that are alternately thought of as quality markers.
Pawsitivity has a 33.2% Operating Reserve, which is over three months of liquid unreserved net assets (LUNA). This high Primary Reserve Ratio confirms that the organization’s resources are flexible enough to support its mission.
Pawsitivity consistently keeps a remarkable 0% Debt Ratio (zero liabilities and no interest expenses), which contributes to a high Viability Ratio. In other words, the nonprofit’s finances have a great deal of resiliency.
What have they accomplished so far and what's next?
We have expanded from training one dog at a time, to training two dogs (and evaluating a third) at all times. Since 2012, we have rescued and evaluated over 100 dogs, paired and trained 28 service dog/families, delivered 28 community visits and presentations, and completed over 300 hours in staff professional development training.
Last year, in 2021, Pawsitivity Service Dogs was able to accomplish these activities:
• 6 dogs rescued and evaluated
• 3 service dog/families paired and trained
• 28 families received ongoing support services
• 3 community visits and presentations delivered
• 40 hours in staff professional development trainings completed.
How we listen
Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.
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How is your organization using feedback from the people you serve?
To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve
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Which of the following feedback practices does your organization routinely carry out?
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What challenges does the organization face when collecting feedback?
We don't have any major challenges to collecting feedback
Financials
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Operations
The people, governance practices, and partners that make the organization tick.
Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
Pawsitivity Service Dogs for Veterans
Board of directorsas of 05/12/2023
Dr. Kris Butler (she, her, hers)
University of Wisconsin River Falls
Dave MackMiller (he, him, his)
Medronic Inc.
Dr. Michelle Parkinson (she, her, hers)
University of Wisconsin River Falls
Julie Coleman (she, her, hers)
Pawsitivity Service Dogs
Dr. Kris Butler (she, her, hers)
University of Wisconsin River Falls
Dr. Sergio Valverde (he, him, his)
University of Wisconsin River Falls
Board leadership practices
GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.
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Board orientation and education
Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes -
CEO oversight
Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes -
Ethics and transparency
Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes -
Board composition
Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes -
Board performance
Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes
Organizational demographics
Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.
Leadership
The organization's leader identifies as:
Race & ethnicity
Gender identity
Sexual orientation
Disability
We do not display disability information for organizations with fewer than 15 staff.
Equity strategies
Last updated: 10/19/2020GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more
- We review compensation data across the organization (and by staff levels) to identify disparities by race.
- We ask team members to identify racial disparities in their programs and / or portfolios.
- We analyze disaggregated data and root causes of race disparities that impact the organization's programs, portfolios, and the populations served.
- We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
- We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
- We disaggregate data by demographics, including race, in every policy and program measured.
- We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
- We use a vetting process to identify vendors and partners that share our commitment to race equity.
- We have a promotion process that anticipates and mitigates implicit and explicit biases about people of color serving in leadership positions.
- We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
- We have community representation at the board level, either on the board itself or through a community advisory board.
- We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
- We measure and then disaggregate job satisfaction and retention data by race, function, level, and/or team.
- We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.