We Need Diverse Books

Who are the people you serve with your mission?

We Need Diverse Books serves three primary groups: 1. K-12 students nationwide; 2. educators, including librarians, teachers, and after-school program directors; and 3. creators, like authors, illustrators, and publishing professionals.

How is your organization collecting feedback from the people you serve?

Electronic surveys (by email, tablet, etc.), social media feedback, email,

How is your organization using feedback from the people you serve?

To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals,

What significant change resulted from feedback?

After surveying the needs of educators, we are developing resources to help meet their needs. In the past, we have given away diverse texts to educators nationwide, but we learned through our survey that teachers also need help incorporating those books into their classrooms. So we are creating resources to help with that, including: language to discuss using diverse books with school boards, parents, and administration; curriculum to help add the books into lesson plants; and more.

With whom is the organization sharing feedback?

Our staff, Our board,

Which of the following feedback practices does your organization routinely carry out?

We aim to collect feedback from as many people we serve as possible, We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive,

What challenges does the organization face when collecting feedback?

We don't have any major challenges to collecting feedback,