Programs and results
What we aim to solve
30-40% of food goes to waste each year in the U.S. Most wasted food ends up in landfills, producing methane which contributes to climate change. 8% of greenhouse gasses are produced by wasted food. At the same time, 1 in 10 people in Massachusetts experience food insecurity, including 1 in 5 households with children. The COVID-19 pandemic exacerbated this issue, leading to Massachusetts experiencing the highest increase in food insecurity in the United States. Food Link rescues fresh, surplus food that would otherwise be needlessly wasted and delivers it to community organizations providing food free of charge for people facing food insecurity in their community.
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
Food Collection and Delivery
Food Link rescues surplus fresh food that would otherwise be wasted and deliver it to community organizations serving people in need throughout Greater Boston and Eastern Massachusetts.
In 2020, Food Link rescued nearly 1.2 million pounds of food. This equals one million meals’ worth of food rescued. Currently, we move 4,000 pounds of food each day with the help of over 250 volunteers. Food Link operates 360 days a year. We tailor our deliveries to meet the dietary, cultural, and scheduling needs of our partners.
Where we work
External reviews

Our results
How does this organization measure their results? It's a hard question but an important one.
Number of meals served or provided
This metric is no longer tracked.Totals By Year
Related Program
Food Collection and Delivery
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Total pounds of food rescued
This metric is no longer tracked.Totals By Year
Related Program
Food Collection and Delivery
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Goals & Strategy
Learn about the organization's key goals, strategies, capabilities, and progress.
Charting impact
Four powerful questions that require reflection about what really matters - results.
What is the organization aiming to accomplish?
By 2023, Food Link expects to divert 2 million pounds of food annually from the waste stream and deliver enough food to our community for 1.6 million meals annually.
What are the organization's key strategies for making this happen?
Food Link tracks the volume of food donations received and delivered through our programs on a daily/weekly/monthly/yearly basis. The organization also surveys partner agencies every year and uses the results to tailor deliveries to each organization, resulting in more appropriate food being delivered.
What are the organization's capabilities for doing this?
Food Link focuses its food distributions on communities with unmet need for food, and community organizations that have the capacity and capability to distribute the food to those members of their communities who are experiencing the greatest need. By working with numerous community based organizations Food Link is able to be nimble, to identify where the rescued food would serve the greatest need, and to break down some of the barriers to access of fresh nutritious food.
What have they accomplished so far and what's next?
At the beginning of 2020, Food Link set the goal to rescue 700,000-750,000 lbs of food by the year’s end. Due to the pandemic and the rapid increase in food insecurity, Food Link ended up increasing its overall food rescue to 1.2 million pounds of food by the year’s end, a 90% increase over 2019.
In 2021, Food Link will increase its overall food rescue as it scales to reach the goal of rescuing 2 million pounds of food annually by 2023.
How we listen
Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.
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How is your organization collecting feedback from the people you serve?
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How is your organization using feedback from the people you serve?
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With whom is the organization sharing feedback?
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Which of the following feedback practices does your organization routinely carry out?
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What challenges does the organization face when collecting feedback?
Financials
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Operations
The people, governance practices, and partners that make the organization tick.
Connect with nonprofit leaders
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- Analyze a variety of pre-calculated financial metrics
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- Compare nonprofit financials to similar organizations
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Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
FOOD LINK INC
Board of directorsas of 3/17/2022
Nora Mann
Former, Deputy Chief of the Non-Profit Organizations/Public Charities Division, Massachusetts Office the Attorney General
Term: 2020 -
Ivan Basch
Retired, Director of Program Management, MathWorks
Julie Kremer
Vice President & Co-Founder
Judi Bohn
Retired, Special Projects Coordinator, Facing History and Ourselves
Annie LaCourt
Principal, Narrow Bridge Consulting
Shoba Reginald
Science Teacher, Belmont Public Schools
Sandeep Jain
Commercial Loan Officer, Leader Bank
Donna VanderClock
Retired, Town Manager of Weston
Paul Levine
Retired, Morgenthaler Ventures
Matthew Osborne-Smith
Director of the Center for Capacity Development and Senior Advisor, JSI
Kimberlee Schumacher
VP of Partnerships & Services, Combined Jewish Philanthropies (CJP)
Irene Lee
Product Manager, Peloton Interactive
Wei Hu
Senior Scientist, Blueprint Medicines
Board leadership practices
GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.
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Board orientation and education
Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes -
CEO oversight
Has the board conducted a formal, written assessment of the chief executive within the past year ? Not applicable -
Ethics and transparency
Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes -
Board composition
Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes -
Board performance
Has the board conducted a formal, written self-assessment of its performance within the past three years? Not applicable
Organizational demographics
Who works and leads organizations that serve our diverse communities? GuideStar partnered on this section with CHANGE Philanthropy and Equity in the Center.
Leadership
The organization's leader identifies as:
The organization's co-leader identifies as:
Race & ethnicity
Gender identity
No data
No data
Sexual orientation
No data
Disability
No data