Montgomery County Veterans Coalition
Community, Collaboration, Commitment
Programs and results
What we aim to solve
As we approach 20 years of back-to-back deployments, our community must be better prepared. As soldiers exit Ft. Campbell, our area continues to grow, not only in our veteran numbers, but our disabled veteran numbers. Currently Montgomery County is the 2nd largest veteran population in the state, and the largest in 100% disabled veterans. Future veteran populations predictions show our county having the largest veteran population within a few years. As these numbers grow the burden on the Veterans Coalition increases to ensure gaps in services are eliminated, a complete flow of information is established, easy access to resources is available, and veteran community issues are identified and solutions are created so the quality of life improves for our veterans and their families. This population gives to our community so we must support them. Our programs build upon each other utilizing models and theories based on the interconnected nature of the micro, mezzo, and macro environments.
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
Communication and Education
MCVC brings the veteran community together to fuel our flow of veteran information, and to ensure information flows to and between organizations in our community. We guide systems thinking practitioners in peer problem solving conversations to create solutions for our veteran community. We provide a safe environment for workers to be involved in multi-disciplinary collaborative work to share and learn from one another.
MCVC works to address existing issues, our goal is to be proactive and preventative in nature. We ensure community workers, civilians, mental and physical health professionals, are educated in areas of military/veteran culture, the unique issues of transitioning soldiers, and the issues veterans and their families face so that we may improve the quality of care veterans receive in our community.
Goal
To ensure community organizations, thereby veterans of our community, have the resources and the education needed to serve the multifaceted issues impacting the local veteran community by enhancing communication and providing educational opportunities through technological and in-person solutions.
Objectives
1. Reduce suicide among active duty, veterans, and their families and the risk factors that lead to suicidal ideations through education.
2. Improve access to opportunities for education in preventative care, physical and mental health for MCVC members, our community, veterans and their families.
3. Provide education on available resources to MCVC members and our community that address common veteran issues and risk factors for mental and physical health such as economic issues, substance abuse, employment opportunities, food insecurity, legal, homelessness, under employment, etc.
4. Improve the quality of care and streamline veteran benefits, direct needs, and physical and mental health processes through communication and education.
5. Identify community veteran issues and gaps in services and create solutions while reducing the duplication of services.
6. Improve the communication to and between the veteran community
Where we work
External reviews

Our results
How does this organization measure their results? It's a hard question but an important one.
Total number of organization members
This metric is no longer tracked.Totals By Year
Population(s) Served
Veterans
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Number of coalition meetings
This metric is no longer tracked.Totals By Year
Population(s) Served
Veterans
Related Program
Communication and Education
Type of Metric
Output - describing our activities and reach
Direction of Success
Holding steady
Number of customers reporting satisfaction with program
This metric is no longer tracked.Totals By Year
Type of Metric
Outcome - describing the effects on people or issues
Direction of Success
Holding steady
Context Notes
We serve our the Veteran Community of Montgomery County, Tn outside of Ft Campbell,KY 95% of all surveyed believed we are accomplishing our mission.
Our Sustainable Development Goals
Learn more about Sustainable Development Goals.
Goals & Strategy
Learn about the organization's key goals, strategies, capabilities, and progress.
Charting impact
Four powerful questions that require reflection about what really matters - results.
What is the organization aiming to accomplish?
our Coalition focuses our collective efforts on ensuring all entry points in our community, whether civilian, transitioning out of service, or veteran specific, have knowledge of all resources that are available in our community. Through the vast number of partnering organizations and our coordinating efforts, we ensure a veteran family receives the holistic help they need. Within our well-established network, veteran families are best served by several specialized organizations versus one single all-knowing point of entry. Additionally, we are focused on increasing a veteran’s connectedness to other veterans, the civilian population, and the community at large. MCVC keeps members and veterans connected through distribution of informational newsletters, educational workshops, and community events.
What are the organization's key strategies for making this happen?
1. Communication/Education
MCVC brings the veteran community together to fuel our flow of veteran information, and to ensure information flows to and between organizations in our community. We guide systems thinking practitioners in peer problem solving conversations to create solutions for our veteran community. We provide a safe environment for workers to be involved in multi-disciplinary collaborative work to share and learn from one another. MCVC works to address existing issues, our goal is to be proactive and preventative in nature. We ensure community workers, civilians, mental and physical health professionals, are educated in areas of military/veteran culture, the unique issues of transitioning soldiers, and the issues veterans and their families face so that we may improve the quality of care veterans receive in our community.
2. Resources, Referrals, and Collaboration
MCVC builds the capacity of our veteran community through our collective impact using consulting, networking, referrals, and collaboration to address our veteran’s complex issues. There is a need to know where to get help, what is available in the community, identify gaps in service, maximize the impact of community resources, identification of complex veteran issues, and what services are needed. We guide systems thinking practitioners in peer problem solving conversations to create solutions for our veteran community. We provide a safe environment for workers to be involved in multi-disciplinary collaborative work to share and learn from one another. MCVC addresses existing issues, our goal is to be proactive and preventative whenever possible.
3. Advocacy
Montgomery County has the 2nd largest, and soon to be largest, population of veterans, as well as the largest number of 100% wounded warriors. This means that our county has unique issues that require a local advocate to be a voice for area veterans. It is important that veteran needs and desires are represented at every level of our community. Advocacy is not just being the voice for veterans, but also empowering others to find their own voice. Being a community advocate includes being a liaison to represent veterans with decision makers such as legislators, community leaders, the business community, non- profits, and various other areas of influence. It includes ensuring veterans are being recognized for the sacrifice they have made, as well as, the contribution they continue to make in our community. It requires an ultimate goal of empowering veterans and their families to advocate for themselves.
What are the organization's capabilities for doing this?
1. Communication/Education
- Identify and promote education opportunities in these areas of prevention, physical and mental well-being
- Produce and maintain an in-depth searchable online directory to provide resources to properly serve the veteran community.
- Provide online access to educational videos, webinars, and other training material
- Host a monthly coalition meeting that provides educational presentations, networking opportunities, and open discussions.
- Provide subject matter experts as speakers at MCVC Monthly Meetings and community education events
- Research relevant literature to understand veterans needs, latest advances, and disseminate new or relevant information.
- Publish educational articles in the local media.
- Use surveys and MCVC meeting open discussion times to aid in identifying issues and creating solutions.
2. Resources, Referrals, and Collaboration
- Serve as a liaison between organizations to promote and assist collaboration in order to create solutions without creating unnecessary duplications, thereby maximizing the impact of community resources.
- Produce and maintain an in-depth searchable online directory to provide resources to properly serve the veteran community
- Resource and provide solutions for community partners for complex cases.
- Create and join multidisciplinary teams with multi-mission driven organizations to address complex veteran community issues.
- Build the capacity of our veteran community through collective impact.
3. Advocacy
- Educating community workers and veterans as to their rights, benefits, and how to navigate systems
- Assisting our members in advocating for their veterans
- Advocating for individual veterans when the need arises
- Cultivate and maintain relationships with decision makers, such as legislators, community leaders etc.
- Advocate for veteran friendly legislation
- Help ensure veteran consumers have culturally appropriate services delivered in ways that respect their beliefs and values.
- Attend meeting, public hearings, conferences, community listening sessions
- Create, attend, or assist in community events that honor and/ or advocate for veterans
- Create systemic change through education, communication, and collaboration.
What have they accomplished so far and what's next?
1. Communication/Education
Our weekly newsletter is sent to all coalition members and includes evidence based research relevant to veteran issues. Response and engagement rates for our newsletter exceed those of most other industries. Our semi-annual survey yields actionable insights regarding the state of veteran services in the community.
2. Resources, Referrals, and Collaboration
As of 2021 we have over three hundred coalition members that represent community organizations, businesses, local leaders, and veterans themselves all dedicated to the same mission: supporting service members, veterans, and their families. Average monthly meeting attendance is above 40 organizational representatives and is increasing year over year.
3. Advocacy
In 2015, MCVC partnered with the Military Officers Association of America (MOAA) to create the first all-inclusive Veterans Day on the Hill since after World War II. We successfully passed 7 out of 8 proposed pieces of legislation since that time. Also, during that time we committed to the creation of Tennessee Veterans (TVET), which is an umbrella organization whose sole purpose is to create recommendations and ensure passage of veteran focused legislation for the entire state. In 2021, we are advocating for the passage of three veteran related bills by attending committee meetings, providing supporting research, and engaging legislators directly to discuss our initiatives.
How we listen
Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.
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How is your organization using feedback from the people you serve?
To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals
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Which of the following feedback practices does your organization routinely carry out?
We collect feedback from the people we serve at least annually, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive, We tell the people who gave us feedback how we acted on their feedback, We ask the people who gave us feedback how well they think we responded
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What challenges does the organization face when collecting feedback?
It is difficult to get the people we serve to respond to requests for feedback, It is hard to come up with good questions to ask people
Financials
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Operations
The people, governance practices, and partners that make the organization tick.
Connect with nonprofit leaders
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- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
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Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
Montgomery County Veterans Coalition
Board of directorsas of 05/09/2023
Mary Ross
Women Veterans of America
Term: 2018 - 2022
Henry Moore, Jr
Aseracare
Joe Shakeenab
Elizabeth Carmichael
Mary Ross
Ashley Mynatt
Misty Leitsch
Board leadership practices
GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.
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Board orientation and education
Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes -
CEO oversight
Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes -
Ethics and transparency
Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes -
Board composition
Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes -
Board performance
Has the board conducted a formal, written self-assessment of its performance within the past three years? No
Organizational demographics
Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.
Leadership
The organization's leader identifies as:
Race & ethnicity
Gender identity
Sexual orientation
No data
Disability
Equity strategies
Last updated: 03/04/2021GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more
- We analyze disaggregated data and root causes of race disparities that impact the organization's programs, portfolios, and the populations served.
- We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
- We have a promotion process that anticipates and mitigates implicit and explicit biases about people of color serving in leadership positions.
- We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
- We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.