PLATINUM2022

International Neighbors

Connecting Cultures & Community

aka International Neighbors, INC.   |   Charlottesville, VA   |  www.internationalneighbors.org

Mission

Equipping refugees & SIVs with the skills and network needed to thrive- not just to survive- as aspiring Americans.

Ruling year info

2015

Founder & Executive Director

Ms. Kari Miller

Main address

224 9th Street SW Suite A

Charlottesville, VA 22903 USA

Show more contact info

EIN

47-4084246

NTEE code info

Immigrants' Rights (R21)

Ethnic/Immigrant Services (P84)

Health Support Services (E60)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

International Neighbors addresses the problems faced by Charlottesville's local refugee community, particularly those stemming from a lack of language and living in isolation. International Neighbors also addresses the problem faced by natives in our local community, as they are unaware that almost 6% of our city is comprised of resettled refugee neighbors.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

HOME

International Neighbors' HOME programs helps families with some of the needs that remain upon completion of the initial resettlement process. Our goal in this program area is to help new neighbors feel equipped and secure in their homes. Through partnerships with local stores, International Neighbors provides items such as furniture, cultural cookware, seasonal clothing, computers, televisions, tool-kits, bicycles, and first aid kits for families.

Population(s) Served
Families
Ethnic and racial groups
Social and economic status
Work status and occupations
Parents

International Neighbors believes that health and wellness are of utmost importance to attaining a successful and pain-free life. Most resettled refugees have never experienced preventative health care measures such as dental or exercise programs. Our HEALTH programs help new neighbors access resources that they are unfamiliar with in order to live in a way that is healthy in mind, body, and spirit.

Population(s) Served
Economically disadvantaged people
Victims and oppressed people
Refugees and displaced people
Health
People of Arab descent

Community programs help families build social networks, enhance cross-cultural understanding, and develop lives in a new land in which they feel connected, welcomed, and knowledgeable. International Neighbors matches locals with newly resettled refugees as Great Neighbor Guides, and IN hosts monthly theme-based events (Great Neighbor Gatherings) within neighborhoods that are open to the public. Community programs strive to celebrate our global community by offering opportunities for integration and interaction.

Population(s) Served
Children and youth
People of African descent
People of Asian descent
People of Middle Eastern descent
Low-income people

International Neighbors' CAREER programs help adults become more successful through employment and education opportunities. Job training, higher education, in-home English instruction, and driving lessons are a few of the skills we help newcomers acquire in order to enhance career opportunities. IN also assists with U.S. citizenship process when clients have lived in the United States for at least five years.

Population(s) Served
Working poor
Refugees and displaced people
Victims of conflict and war
People of Middle Eastern descent
People of African descent

Where we work

Affiliations & memberships

Hello Neighbor Network 2019

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Total number of volunteer hours contributed to the organization

This metric is no longer tracked.
Totals By Year
Population(s) Served

Adults, Children and youth, Social and economic status, Work status and occupations

Related Program

COMMUNITY

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Number of people on the organization's email list

This metric is no longer tracked.
Totals By Year
Population(s) Served

Adults, Ethnic and racial groups, Health, Work status and occupations, Children and youth

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Number of overall donors

This metric is no longer tracked.
Totals By Year
Population(s) Served

Children and youth, Ethnic and racial groups, Social and economic status, Adults, Health

Type of Metric

Context - describing the issue we work on

Direction of Success

Holding steady

Number of testimonies offered

This metric is no longer tracked.
Totals By Year
Population(s) Served

Children and youth, Adults, Health, Ethnic and racial groups, Social and economic status

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Number of media partnerships developed

This metric is no longer tracked.
Totals By Year
Population(s) Served

Adults, Children and youth, Ethnic and racial groups, Health, Social and economic status

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Our Sustainable Development Goals

SOURCE: Self-reported by organization

Learn more about Sustainable Development Goals.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

International Neighbors connects closely with refugees and SIVs (Special Immigrant Visa holders, who worked alongside U.S. military during the conflicts in Afghanistan and Iraq) who have been invited by the federal government to begin new lives in Charlottesville, VA. IN is keenly aware of the struggles endured by our newest neighbors, some of whom have chosen suicide or returned to the dangers of their homeland after losing hope in our town. The mission of International Neighbors is to provide our refugee and SIV neighbors with a network of support services, people, and opportunities that fosters progress along their path to independence and productive citizenship. Networks are crucial to success for all human beings, and particularly for these vulnerable individuals who fled danger and persecution, and were forced to leave all prior networks behind.

International Neighbors strives to equip new Americans with tools and opportunities that would otherwise not be attainable. Through grants, private donations, and commitment from volunteers, we offer the following:
-Great Neighbor Guides: We match a refugee/SIV family or individual with a local family or individual. Great Neighbor Guides serve as friends who help along the path of independence. Often times a weekly visit turns into clarity regarding bills or other important documents that are confusing due to language. International Neighbors offers frequent outings with all Great Neighbor Guide pairs in conjunction with our community partners.
-Kids in Camps/Extracurriculars: Refugee/SIV families work extremely hard, often at multiple jobs, in order to afford the high cost of rent in Charlottesville. They have no extra money to afford their children summer and after-school activities that most American children enjoy. This strategy increases the participant's level of language, as well as creating bonds with fellow peers.
-Driving the Dream: the strategy for this program is to assist participants in achieving independent mobility, no longer depending on lengthy and unreliable public transportation. International Neighbors provides professional driving lessons, assists new neighbors in earning driver's licenses, and- when vehicles are donated- automobile ownership.
-Bilingual Buddies: We match a native speaker with an English language learner, for weekly lessons within the home of the learner. This is extremely important as most learners are isolated women at home with small children. Formal English classes offered in our town are cost-prohibitive, and learners must rely on public transportation, which is subpar.

International Neighbors is an entirely volunteer led organization. The Board of Directors (eight individuals) is highly involved, as is our Village of Volunteers which consists of 253 people. We are all very hands on, working directly within neighborhoods and with community partners. Passion is what drives each of us, with the mission of social justice for our city's newest neighbors. International Neighbors has committees for each program area, with a Committee Chair that reports to the Board The Chair of each Committee sends weekly updates and is always available by phone. The support of our community has been amazing, with business and other organizations offering supports and partnerships.

International Neighbors has grown tremendously since our launch in 2015. Each year has seen at least double the amount of donations, volunteers, and clients. We have a steady waiting list of people who want to be involved or assisted by IN, but our limited capacity keeps us from being able to train or serve them. In less that three years we have:
-Acquired a Bus (grant-funded)
-Acquired Rental Space (grant-funded)
-Been Beneficiary of twelve special events
-Received 32 Donated Vehicles, given to Neighbors
-Offered over 1000 Hours of Professional Driving Lessons
-Assisted 73 Adults with Dental Care (as this is not Medicaid Covered)
-Introduced 112 Children to Dental Practice and frequent Dentist Visits
-Advocated to Landlords and Slumlords when neighbors lived in squalor
-Been featured on National Public Radio (https://www.npr.org/2018/03/09/577353905/90-days-to-start-a-new-life-for-refugees-in-the-u-s-what-happens-next)
-And so much more!
We have been Great Neighbors and provided opportunities for many more neighbors to be great as well.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We shared information about our current feedback practices.
  • Who are the people you serve with your mission?

    International Neighbors serves recently resettled refugees and SIVs (Special Immigrant Visa recipients) in the Greater Charlottesville Area.

  • How is your organization collecting feedback from the people you serve?

    SMS text surveys, Electronic surveys (by email, tablet, etc.), Paper surveys, Case management notes, Community meetings/Town halls, Constituent (client or resident, etc.) advisory committees,

  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To strengthen relationships with the people we serve,

  • What significant change resulted from feedback?

    We implemented a food security program that supports a local farm able to grow food that is culturally appropriate to the clients we serve.

  • With whom is the organization sharing feedback?

    The people we serve, Our board, Our community partners,

  • How has asking for feedback from the people you serve changed your relationship?

    Asking for feedback from the community we serve puts our refugee neighbors in the driver's seat, giving them the autonomy and integrity to make their own decisions. Whether we're providing housing or other resources like furniture and clothing, our refugee neighbors are encouraged to share what works best for them and their families- from the beginning to the end of that process.

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive, We tell the people who gave us feedback how we acted on their feedback, We ask the people who gave us feedback how well they think we responded,

  • What challenges does the organization face when collecting feedback?

    Language Barriers,

Financials

International Neighbors
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Operations

The people, governance practices, and partners that make the organization tick.

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lock

Connect with nonprofit leaders

Subscribe

Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

International Neighbors

Board of directors
as of 12/28/2022
SOURCE: Self-reported by organization
Board chair

Mr. Charles Lunsford

International Neighbors, Inc.

Term: 2018 - 2022

Keven Lindemann

S&P Global

Amy Gleason

S&P Global

Heidi Graham

Shine

Ahmed Mikhlif

SafeLite

Khatool Masoudi

Erika Gennari

Commonwealth Senior Living

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Organizational demographics

SOURCE: Self-reported; last updated 1/31/2022

Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Female, Not transgender (cisgender)
Sexual orientation
Heterosexual or straight
Disability status
Person without a disability

Race & ethnicity

Gender identity

 

Sexual orientation

Disability

We do not display disability information for organizations with fewer than 15 staff.

Equity strategies

Last updated: 04/23/2020

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We review compensation data across the organization (and by staff levels) to identify disparities by race.
  • We ask team members to identify racial disparities in their programs and / or portfolios.
  • We analyze disaggregated data and root causes of race disparities that impact the organization's programs, portfolios, and the populations served.
  • We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
  • We disaggregate data by demographics, including race, in every policy and program measured.
Policies and processes
  • We use a vetting process to identify vendors and partners that share our commitment to race equity.
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We have community representation at the board level, either on the board itself or through a community advisory board.
  • We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
  • We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.