Connecting Everyone with Second Chances
Connecting Everyone with Second Chances
Programs and results
What we aim to solve
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
Kearney Center, Emergency Shelter
The Kearney Center provides emergency and immediate services to those experiencing homelessness in the Big Bend region of Northwest Florida. From free shelter to an onsite clinic, this state-of-the-art facility is the first step in helping stabilize someone who is experiencing homelessness. Our services include temporary emergency shelter, meal services, medical and dental services, comprehensive case management, and referrals through onsite community partners.
More than 35 onsite community organizations partner with The Kearney Center to connect clients with career assistance, computer skill training, GED/education classes, resources to obtain benefits, counseling, substance abuse resources, civil legal services, veteran services, and more.
In 2021, there were 189,068 meals served, 2,937 unduplicated people served, 1,384 cases managed, and 463 individuals moved into housing.
CESC Health Services
CESC Health Services provides a holistic approach to healthcare for individuals in our community who are underserved and misunderstood. To set clients up for success, CESC Health Services provides The Kearney Center clients with long-term medical and dental care.
Since 2006, the Evening Nurse Clinic has helped thousands of clients by providing vital sign assessments, first aid, and over-the-counter medication. In 2017, CESC opened a Dental Office to address the oral health of our clients.
In 2019, Tallahassee Memorial Healthcare (TMH) partnered with CESC to open a state-of-the-art Transition Center at The Kearney Center. Together TMH and CESC’s talented staff work together to ensure the medical needs of our clients are taken care of.
In 2021, 3,257 individuals were seen in the medical clinic and 9,621 prescriptions were paid for and provided to clients.
Where we work
External reviews

Photos
Videos
Our Sustainable Development Goals
Learn more about Sustainable Development Goals.
How we listen
Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.
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Who are the people you serve with your mission?
Our mission is to offer help and hope by creating solutions that provide a path to self-sufficiency to those experiencing homelessness in the Big Bend region of Florida. We provide shelter, meals, medical support, and more to over 200 persons each day. Over half of our clients are age 50+, African American, and report having no income.
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How is your organization using feedback from the people you serve?
To identify and remedy poor client service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To develop return-on-investment analysis., To understand people's needs and how we can help them achieve their goals
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What significant change resulted from feedback?
CESC follows a continuous improvement model to implement changes and improve outcomes for all organizational stakeholders. A recent third-party survey influenced our decision to update our mission statement, hire a new grant writer to strengthen development efforts, focus on building government relationships, provide additional training to staff to reduce turnover, and develop more outcome-based, data-driven systems to measure success. Client feedback received through our suggestion box and open meetings helped us modify shower times, meal-time locations, and allowed items (e.g. cologne) to improve the client experience.
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Which of the following feedback practices does your organization routinely carry out?
We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive
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What challenges does the organization face when collecting feedback?
We don't have any major challenges to collecting feedback
Financials
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Operations
The people, governance practices, and partners that make the organization tick.
Connect with nonprofit leaders
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- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
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Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
Connecting Everyone with Second Chances
Board of directorsas of 09/09/2022
Rick Kearney
Mainline Information Systems
Term: 2015 - 2022
Rick Kearney
Mainline Information Systems
Russell Rainey
Russell B Rainey, DMD
Tony Grippa
RYZE Claim Solutions
Ken Kniepmann
Florida Conference of Catholic Bishops
Patrick O'Bryant
Messer Caparello, P.A.
Ana Melendez
A&E Wholesale
Jamal Sowell
Indelible Business Solutions
Board leadership practices
GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.
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Board orientation and education
Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes -
CEO oversight
Has the board conducted a formal, written assessment of the chief executive within the past year ? Not applicable -
Ethics and transparency
Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes -
Board composition
Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes -
Board performance
Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes
Organizational demographics
Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.
Leadership
The organization's leader identifies as:
Race & ethnicity
Gender identity
Sexual orientation
Disability
Equity strategies
Last updated: 02/15/2021GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more
- We review compensation data across the organization (and by staff levels) to identify disparities by race.
- We ask team members to identify racial disparities in their programs and / or portfolios.
- We analyze disaggregated data and root causes of race disparities that impact the organization's programs, portfolios, and the populations served.
- We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
- We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
- We disaggregate data by demographics, including race, in every policy and program measured.
- We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
- We use a vetting process to identify vendors and partners that share our commitment to race equity.
- We have a promotion process that anticipates and mitigates implicit and explicit biases about people of color serving in leadership positions.
- We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
- We have community representation at the board level, either on the board itself or through a community advisory board.
- We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
- We measure and then disaggregate job satisfaction and retention data by race, function, level, and/or team.
- We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.