Programs and results
What we aim to solve
Instead of giving up the animal to a shelter because of lack of family or money for boarding, respite care keeps owned pets that have homes out of shelters. It improves the recovery and long-term prognosis for the owner, too, by reducing guilt and depression over loss of the pet. Keeping pets and people together benefits the community by reducing the burden on local shelters. The President recently became certified in Surrender Prevention. Catnip Casa also renewed their commitment to helping with respite care expenses in lieu of maintaining foster homes for this purpose. The reason for the change is that there is a high need for an increase in TNR support and resources that we are better equipped to address as awareness of the need for respite care is increasing and new resources are maturing.
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
Care and Rehabilitation of Special Needs Cats
Our primary focus is on the care of special needs and/or senior cats that will not survive in a shelter. We provide medical care and socialization, as well as working with each individual cat to figure out their needs. Whenever possible the goal is to place them in a loving home. When that's not possible, we want to provide a safe and loving home-style environment for their ninth life.
TNR Support
We support a local forum for TNR volunteers, which provides a safe, well-controlled, place to post TNR requests that come from shelters and individuals. This provides a communication and coordination forum for TNR advocates and trappers from many areas in and around Austin, Texas. There is no money required, but we allocate a small amount in case buying a trap or providing gas is required to get the job done. It's rolled forward for future TNR projects if not used.
Where we work
Awards
Certified Nonprofit Executive 2018
NANOE
Surrender Prevention Certification 2022
CommunityCatsPodcast
TNR Certification 2023
CommunityCatsPodcase
External reviews

Videos
Our results
How does this organization measure their results? It's a hard question but an important one.
Number of multi-year grants received
This metric is no longer tracked.Totals By Year
Related Program
Care and Rehabilitation of Special Needs Cats
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
The grant is very selective and carefully reviews the organization's qualifications and use of funds.
Number of industry standards/practices developed by nonprofit
This metric is no longer tracked.Totals By Year
Related Program
TNR Support
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
We are now working to develop new incentives and training to involve younger volunteers and change perception of TNR programs locally.
Number of program/model/intervention innovations
This metric is no longer tracked.Totals By Year
Related Program
TNR Support
Type of Metric
Input - describing resources we use
Direction of Success
Increasing
Context Notes
At the end of 2022, we developed a plan to work with other community agencies to improve the TNR program and add resources to increase participation, training, and perception.
Average number of days taken to respond to customers
This metric is no longer tracked.Totals By Year
Related Program
Care and Rehabilitation of Special Needs Cats
Type of Metric
Outcome - describing the effects on people or issues
Direction of Success
Holding steady
Context Notes
Our work with people and animals centers around those with needs that tend to be immediate. Our response must also be timely to meet those needs. An initial response must be within 24-hours.
Our Sustainable Development Goals
Learn more about Sustainable Development Goals.
Goals & Strategy
Learn about the organization's key goals, strategies, capabilities, and progress.
Charting impact
Four powerful questions that require reflection about what really matters - results.
What is the organization aiming to accomplish?
Catnip Casa Cat Refuge provides care to cats that require extensive rehab or life care due to age, disease, or disabilities that do not allow them to remain in their home or community. These cats are unadoptable in most shelters, or in the case of community cats, unable to function in their natural environment. The cats we accept have the potential to live well with specialized care. We strive to keep their environment as safe and normal as possible while addressing their unique needs, including rehabilitation and caregiver training and support to adopt them into loving homes whenever possible. In addition, we are developing a foster home and foster-to-adopt program to offer additional support for families who are willing to adopt or care for cats with special needs.
In 2023 and forward, Catnip Casa's will provide resources for respite care through partners, volunteers, and funding. Our emphasis in 2023 is on continuing our mission for senior and special needs cats while adding TNR resources and education to the community to work toward reducing the number of community cats in crisis due to the pandemic and the lack of resources for caregivers over the past three years.
What are the organization's key strategies for making this happen?
We educate owners, caregivers, professionals, and the public, about caring for cats with challenges caused by age, disease, disabilities, or terminal illness. Our website, social media, and community events, provide materials and personal contact to get information out to the community.
Whenever possible, we increase our presence in local businesses with brochures and donation boxes. We also participate in community events as a way to meet individuals in the community and increase awareness. For the past seven years, we participated in Amplify Austin too.
The cats we rescue are adopted into appropriate homes whenever possible, with ongoing support for the life of the cat--that may be through coaching, free boarding, financial assistance, or all of these.
We also strive to constantly increase our network of persons, services, foster homes, and resources, that benefit the community by keeping senior and special needs cats out of shelters and providing respite care for cats and dogs.
Our donors and donation boxes, along with local events, support the cats, pet respite care, and TNR. Since 2018, we have increased our focus on building an emergency community assistance fund for crisis situations that come to us for help.
We mentor trappers and actively support TNR (trap/neuter/release) for community cats.
What are the organization's capabilities for doing this?
We are successfully growing our list of volunteers and donors. Our social media also has a growing audience spreading the word about our work. Local businesses support is also growing.
In addition, we received six grants during our first three and a half years and continue to solicit additional funding opportunities. We participated in Amplify Austin in for the past seven years, which greatly increased our exposure and credibility, along with bringing us a number of new supporters.
Our donor support and corporate support continue to grow as we build community awareness. We are a very small organization. Yet, we survived the challenges of losing funding and volunteers to several major disasters during the past years. Catnip Casa Cat Refuge is proud to be able to maintain our transparency and our status despite the challenges.
What have they accomplished so far and what's next?
Catnip Casa has acquired more stable repeat donors and business support. Donations in-kind are also increasing with more community awareness. Businesses are coming asking us to be their featured charity for an event or charity of the month. Our grant solicitations are receiving positive responses.
There is still a need for more community awareness through in-person contact and media support. We continue to work on addressing that need and developing more creative ways to respond in view of the continued risks presented by Covid and other viruses. This is important because the majority of our donors and volunteers tend to be older. It's also important because the working environment is foster-home-based. We are reaching out through social media for a more diverse pool of supporters with some success.
Catnip Casa is very pleased with our progress and has solid plans for the areas that need to grow.
How we listen
Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.
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Who are the people you serve with your mission?
We work with the community and other rescue organizations to improve training and motivation to participate in TNR programs. This is vital now because after the pandemic shutdown, the number of community cats are increasing, and the resources to regain improvements made pre-pandemic declined. The problem causes community stress, lack of resources for the cats, and more danger for the cats due to community frustration.
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How is your organization using feedback from the people you serve?
To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals
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What significant change resulted from feedback?
We are using virtual volunteers, due to Covid-19, to handle social media. This allows for fewer volunteers hands-on reducing risk while still caring for the animals in need. We are slowly moving toward allowing onsite volunteers again. We also made a substantial investment in the animal housing in response to the changing climate conditions, which many of our supporters were also concerned about. We added a volunteer in late 2022 to focus on the TNR efforts.
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Which of the following feedback practices does your organization routinely carry out?
We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We act on the feedback we receive, We tell the people who gave us feedback how we acted on their feedback
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What challenges does the organization face when collecting feedback?
It is difficult to get the people we serve to respond to requests for feedback, Staff find it hard to prioritize feedback collection and review due to lack of time
Financials
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Operations
The people, governance practices, and partners that make the organization tick.
Connect with nonprofit leaders
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- Analyze a variety of pre-calculated financial metrics
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- Compare nonprofit financials to similar organizations
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Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
Catnip Casa Cat Refuge
Board of directorsas of 02/12/2023
Penny Leisch
Catnip Casa Cat Refuge
Term: 2015 - 2022
Shawna Wenzel
Catnip Casa Cat Refuge
Tia Stevens
Catnip Casa Cat Refuge
Penny J Leisch
Catnip Casa Cat Refuge
Board leadership practices
GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.
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Board orientation and education
Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes -
CEO oversight
Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes -
Ethics and transparency
Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes -
Board composition
Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes -
Board performance
Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes
Organizational demographics
Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.
Leadership
The organization's leader identifies as:
Race & ethnicity
Gender identity
Sexual orientation
Disability
Equity strategies
Last updated: 08/03/2022GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more
- We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
- We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
- We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
- We use a vetting process to identify vendors and partners that share our commitment to race equity.
- We have a promotion process that anticipates and mitigates implicit and explicit biases about people of color serving in leadership positions.
- We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
- We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.