SERVICE DOGS FOR VETERANS
Fighting PTSD one Rescued Dog at a time
Programs and results
What we aim to solve
Service Dogs for Veterans (SD4V) is an all-volunteer, 501c3 organization founded in 2014 to assist Upstate South Carolina and North Carolina Military Veterans who have returned home and been diagnosed by the Veterans Administration as having Post Traumatic Stress Disorder (PTSD), Traumatic Brain Injury (TBI) and/or Military Sexual Trauma (MST). The symptoms of these diagnoses can make living a normal life difficult or impossible. While the Veterans Administration does its best to provide treatment (counseling and prescription drugs), there is no certain cure. Unfortunately, not everyone is helped by these treatments or finds that living with the side effects of all the required drugs to be something he/she can tolerate. In fact, a majority of our clients report that they are over-medicated and want a service dog so they can achieve greater normalcy in all areas of their lives without taking so many pills and having the side effects these medications produce.
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
Service Dog training
Training the veteran and rescued dog to do specific tasks that will mitigate the symptoms of the veteran's diagnosed symptoms. The program is intended to complement traditional treatments of PTSD, TBI and MST.
Where we work
External reviews

Our results
How does this organization measure their results? It's a hard question but an important one.
Evaluation documents
Download evaluation reportsNumber of veterans who report a decrease in depression
This metric is no longer tracked.Totals By Year
Population(s) Served
Veterans
Related Program
Service Dog training
Type of Metric
Outcome - describing the effects on people or issues
Direction of Success
Increasing
Context Notes
100% of the Veterans in the SD4V program report a decrease in their life-limiting PTSD symptoms (typically including depression and anxiety), ranging from 15% to a 77% reduction, based on PCL-5 scores
Number of veterans with PTSD served
This metric is no longer tracked.Totals By Year
Population(s) Served
Veterans
Related Program
Service Dog training
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
By the end of 2019 SD4V will have graduated 63 Service Dog teams since 2014. These Veterans come from all military branches and from all military conflicts as far back as the Vietnam era.
Goals & Strategy
Learn about the organization's key goals, strategies, capabilities, and progress.
Charting impact
Four powerful questions that require reflection about what really matters - results.
What is the organization aiming to accomplish?
Because the symptoms of these diagnoses adversely impact every aspect of the Veteran's life, our goal is to first transform a Veteran with no dog handling knowledge and a dog with little or no manners or obedience into an elite service dog team. This accomplishment, along with now having a new 'battle buddy" by his/her side 24/7, results in the Veteran reclaiming his/her confidence, independence, and hope for the future. SD4V pairs the Veteran with a rescued dog and underwrites the extensive training for the two with a scholarship covering over 90% of the cost. As a result, out-of-pocket costs for the participating Veteran are minimized, and, thus, more Veterans can receive the assistance needed.
What are the organization's key strategies for making this happen?
• The SD4V program is a six-to-seven-month program that provides a personalized agenda for each Veteran entering the program. The Veteran and his/her dog move through training, which includes beginner, intermediate, and advanced dog obedience training. The next phase of training is Task training, whereby the dog becomes sensitized to its Veteran's specific needs. The final phase of the program includes and Public Access training and the graduation test. Upon graduation, the Veteran and his/her dog are an ADA (Americans with Disability Act) compliant service dog team.
• Through all phases of this program, the Veteran will have a “Veteran Advocate" by his/her side in every class and available 7 days a week to support and encourage progress.
What are the organization's capabilities for doing this?
SD4V's Chief Executive, Bill Brightman, served in the US Navy for 4 years during the Vietnam War and subsequently earned a BSME degree on the GI Bill. Following a 27-year career as a Licensed Professional Engineer with a Fortune 500 company, Bill founded and grew two businesses. After moving to Greenville, SC in 2014, utilizing his skills and experience in rehabilitating dogs, Bill founded Service Dogs for Veterans, with training partner, Connie Cleveland of Dog Trainers Workshop. He is a member of the International Association of Canine Professionals and an approved AKC Canine Good Citizen Evaluator.
The Service Dogs for Veterans team includes 22 dedicated volunteers; among them are several military veterans and family members with first-hand knowledge of the conditions which SD4V program veterans are experiencing. Retired Army Colonel Rick Schwartz joined the BOD in 2021, bringing 30 years of experience in leadership and team building. Lead Trainer, Jessica Bimmermann, is a skilled and knowledgeable dog trainer. She specializes in obedience training, task training and requirements for achieving ADA-compliant service dogs. Another key member of the SD4V team is Dr. Michael Merrell, MD, currently a member of the SD4V Board of Directors while continuing his practice in Family Medicine. Cy Burgess is a Certified Public Accountant and serves as Treasurer on SD4V's Board of Directors.
Communication to the Upstate South Carolina and North Carolina community and to Veterans who could potentially participate in the SD4V training is an on-going strategy for the organization. This strategy is achieved via a comprehensive social media campaign designed and maintained by a skilled Webmaster who is also a military Veteran and graduate of the SD4V program. Our Community Outreach Coordinator expands this educational effort, working with charitable organizations and community groups in areas of fundraising and grant writing. Our most effective communicators, however, are the proud graduates of the SD4V program who go out into the community and speak on our behalf. They are committed to sharing the effects of their war-related diagnoses and the changes that they have achieved now that they have a service dog that was made possible by completing the SD4V program.
Service Dogs for Veterans' Dog-Evaluation Team is highly skilled at identifying shelter dogs with the traits necessary to become good service dogs. This is an important piece of the success SD4V has achieved.
What have they accomplished so far and what's next?
Founded in 2014, Service Dogs for Veterans has experienced extremely impressive results. In 2015, 7 Service Dog Teams completed their training; by the end of 2021, 93 teams had become “Battle Buddies." An additional 9 Service Dog Teams have achieved ADA-compliance status as of the end of May, 2022, with another 31 teams currently registered for training.
How we listen
Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.
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Who are the people you serve with your mission?
Data provided by the Veterans Administration via www.vet.gov estimates suggest that in 2022, these three counties in Upstate South Carolina counties will be home to 61,337 military veterans: Anderson, Greenville, and Spartanburg. Estimates also suggest that anywhere from 12% to 20% of these returning veterans have been diagnosed as experiencing post-traumatic stress disorder. Thus, potentially, 12,267 military veterans in the Upstate … and 6,003 of these in Greenville County… suffer from the debilitating effects of PTSD, along with other life-limiting conditions.
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How is your organization collecting feedback from the people you serve?
Before and after PCL-5 self-assessment,
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How is your organization using feedback from the people you serve?
The PCL-5 measures extent of service-related PTSD symptoms. ,
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What significant change resulted from feedback?
As a non-profit organization, SD4V has grown from being a 'one-man band' in 2014, helping a handful of veterans train their own service dogs, to now having a professional Board of Directors, a professional dog trainer, and 22 dedicated volunteers. The growth of the program is directly related to the successes of the graduates, who now number 104 as of May 27, 2020. Their pre- and post-training PCL-5 self-assessments invariably show reduction in PTSD symptoms and sometimes a reduction in use of prescribed medication. Most importantly, the veterans' lives begin to return to normalcy. As the Service Dog teams begin to regain their lives, they become our most valuable feedback, which contributes to the increased interest and enrollment. Currently, 31 veterans are enrolled in training.
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With whom is the organization sharing feedback?
The people we serve, Our staff, Our board, Our funders,
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How has asking for feedback from the people you serve changed your relationship?
In addition to the before and after PCL-5 assessments, the graduates provide feedback via a post-graduation interview. As a result of their feedback, the program has improved both in consistency of instruction and in overall communication. As the program has grown, we've been able to provide more one-on-one instruction. Also, with a long-term training environment, we're able to offer more flexibility in scheduling and accommodating veterans' needs.
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Which of the following feedback practices does your organization routinely carry out?
We collect feedback from the people we serve at least annually, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive, We ask the people who gave us feedback how well they think we responded,
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What challenges does the organization face when collecting feedback?
We don't have any major challenges to collecting feedback,
Financials
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Operations
The people, governance practices, and partners that make the organization tick.
Connect with nonprofit leaders
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Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
SERVICE DOGS FOR VETERANS
Board of directorsas of 07/02/2022
William Brightman
Retired Army Colonel Richard Schwartz
Cy Burgess
Elliott Davis, LLC
Dr. Mike Merrell, MD
Board leadership practices
GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.
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Board orientation and education
Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Not applicable -
CEO oversight
Has the board conducted a formal, written assessment of the chief executive within the past year ? Not applicable -
Ethics and transparency
Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Not applicable -
Board composition
Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Not applicable -
Board performance
Has the board conducted a formal, written self-assessment of its performance within the past three years? Not applicable
Organizational demographics
Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.
Leadership
The organization's leader identifies as:
The organization's co-leader identifies as:
Race & ethnicity
No data
Gender identity
Sexual orientation
No data
Disability
No data