MARINE MAMMAL CARE CENTER LOS ANGELES

Goal 1 Provide high quality animal care to pinniped patients so they can return to their home.
Goal 2 Develop and expand educational outreach.
Goal 3 Strengthen our fundraising programs to support the facility

Strategic Goal 1-MMCC will exhibit its emerging leadership in marine animal care with an
an approved master plan that features state of the art equipment and animal habitats with
creative integrated education spaces.

Strategic Goal 2 - MMCC will be a high-profile partner recognized for its inspiring ocean
conservation educational programming for the public, for K-12 school districts, for veterinary
and marine animal provider professional development, and university-level internships.

Strategic Goal 3 - MMCC is recognized as a provider of quality medical treatment and cutting-edge research featuring collaborative partnerships with like-minded institutions and
organizations.

Strategic Goal 4 - MMCC will be on solid financial footing having established a sustainable
fundraising program, including an endowment plan, and explored other earned income
revenue opportunities.

Strategic Goal 5 - MMCC will have a plan to launch a marketing and communication initiative
to promote our brand in ways that increase awareness, change attitudes, and influences
the behavior of our constituents to act in ways that align with our mission and goals.

MMCC LA has 20 employees; 9 full-time and 11 part-time. Veterinary staff provide medical diagnosis, treatment protocols, and surgical care as needed. More than 174 animal care volunteers are trained in food preparation, feeding, laundry, medical records, and sanitation; these dedicated volunteers are absolutely vital to animal care, and they log an average of 25,000 hours/year. Additionally, we have 68 education volunteers who help in the Visitors Center and as docents answering questions as well as teaching the public about pinnipeds and rehabilitation at MMCC LA. Our internship program provides training to at least 15 students every year in animal husbandry and other career skills. Additionally, we are an official clinical site for veterinary students from Western University of Health Sciences College of Veterinary Medicine, Pomona CA.

The MMCC LA facility comprises approximately 18,000 square feet, including: 15 animal enclosures (six with in-ground pools totaling 20,000+ gallons); two "dry" areas; three isolation enclosures; two critical care areas; two receiving areas; a patient admission area; a medical treatment room; food preparation room; laboratory; darkroom; necropsy station; water pump/filtration area; walk-in fish-storage freezer; laundry facilities; storage area; volunteer lounge; administration; reception and gift shop; classroom; and educational lab.

Since 1993, MMCC has rehabilitated approximately 400-500 pinnipeds annually. Some recent accomplishments include:

- Upgrading the filtration system to state-of-the-art equipment
- Streamlining volunteer applications and training procedures
- Developing protocol for training and integrating temporary volunteers from other stranding network facilities, for emergency needs
- Implementing a community internship program
- Authorizing MMCC's facility as a fourth year clinical site for Western University veterinary students.
- Adding zero-entry access ramps for every pool, to more easily accommodate patient needs and improve animal care personnel safety
- Upgrading and enhancing the facility's drainage system to improve health and safety and reduce water consumption.
- Rebuilding cooling units to ensure that the food storage needs of the facility are reliably met
- Implementing joint intern presentations with neighboring facilities, beginning with the International Bird Rescue Center
- Working with MAR3INE to update MMCC's website

LONG TERM ACCOMPLISHMENTS
- Increasing the housing space for patients by approximately 40%
- Doubling the number of full-time staff members
- Upgrading the facility infrastructure to improve quality of care, increase efficiency and reduce maintenance
- Enhancing on-site programs such as the internship program and public visitations to create a more rewarding experience.