Catholic Charities, Inc.

We strive to achieve the following goals (competencies): 1. Research and discover the unmet needs of the poor, neglected, abused and wounded people within the Wichita Diocese. 2. Repond to the poor through emergency services and Our Daily Bread Food Pantry. 3. Make the compassion of Christ and Catholic Church present to the homeless, whether in stand-alone facilities or in concert with others. 4. Respond to the vicitms of domestic violence, whether in temporary protective services of our shelter, or through continuing to provide counseling ot break the cycles of violence and fear. 5. Offer mental health services to those wounded by abuse or neglect, to those preparing for marriage, to couples and families in distress, to those in crisis due to pregnancy, and to others needing social services, to include those seeking adoption services. 6. Working with others to fill gaps in services to persons with disabilities, seniors, the Hispanic population, refugees & immigrants. 7. Management of resources from the community to fund thse services, constantly telling the story. 8. Working with other Catholic Diocese offices and ministries to educate and gather people in the works of justice and charity. 9. Working with other faith communities, with national and state advocacy groups and othersd to promote policies and legislation for a more just and communal society.

Our five strategies include: 1. Accomplishment - We aim to provide services to all in need, living in the 25 county area of the Wichita Diocese. Securing adequate financial and non-financial resources, as well as measuring the impact of services thorugh application of a Continuous Quality Improvement (CQI) system, ensures that persons receive quality service and support. 2. Strategy - The agency adopted a five year Strategic Plan for the period of 2012-2017. The plan appears in the Additional Document section. 3. Organizational Capability - In addition to Continuing Quality Improvement (CQI) programmatic assessment of capacity and performance, the agency performs annual independent fiscal audit and undergoes numerous audits by federal, state and local grantors to assure not only compliance in use of funding, but also as a measure of agency capability to continue to provide services. The agency undergoes annual budgeting process at the staff and board level, including adoption of annual marketing plan, fundraising plan and staffing/operational assessment. 4. Organizational Performance - the agency CQI system serves as the primary function of assessment of agency performance and progress in achieving goals. See Additional Documents for copy of QI reports. 5. Agency accomplishments - these are noted through our financial audit, annual reports & our agency website (www.CatholicCharitiesWichita.org). on a continuous basis. All grants awarded to the agency require performance reporting on a ongoing and end of project basis. These reports are available to the public, upon request by contacting the Director of Quality Assurance and Compliance.

The agency provides services based on a diverse set of resources including but not limited to: Staffing; Donors (individuals, corporations, government contracts & grants, United Ways) In-kind donors of goods and services (e.g. food drives); Volunteers (including the Board of Directors, fundraising committees); Community & Network partner agencies and organizations; National affiliates (CCUSA)&Community For-Profit Supporters (businesses)

Progression is measured and reported through our quarterly and annual CQI performance reports (see under additional attachments).